I purchased my first home 6 years ago and Sara has been fantastic in getting me the coverage I…read moreneeded then and helping me as my needs have evolved over time. She is always quickly responsive when I need her and I'm grateful for her partnership.

Insurance is good and Lincoln makes buying insurance easy whether you need a single policy or a…read morecar, boat, motorcycle, and home bundle. The Lincoln team delivers great customer service.

We've been with S.I.G. 4 years and each year is better and better. Their superior customer service,…read moreexplanations of benefits and coverage and they always go above and beyond to re-quote us if we want a better rate. Even if they can't find a better rate, we know we're getting the best coverage at the best price. Thank you S.I.G. for taking care of us!

Spalding Insurance Group has been extremely helpful in getting me car and home insurance. Although…read moreI had many questions as a new home owner, they were able to guide me toward insurance while also being patient and understanding of my minimal insurance knowledge. Any time that I had a question and called, I always spoke with someone directly and felt that everyone knew exactly what they were talking about. I would recommend this company to my friends and family and have already started getting friends to switch to them.

Aidan McEwen was a very helpful agent! Would recommend if you are looking for new insuranceread more

When we bought our new car, we informed our agent that we needed full coverage. We were assured…read morethat we did in fact have it. My wife found out a few weeks later that we in fact did not have the coverage we asked for. We were reassured that it would be fixed and even received a message confirming that we had full coverage the next day. Last summer we were in a fender bender and that's when we realized that despite being told we had full coverage, we STILL didn't have it. At this time, we told Adam himself that we needed full coverage. He assured us that he'd fix it. This June we were in a major accident and wouldn't you know, no full coverage! When we asked Adam why we weren't covered, he was quick to place the blame on us, admitting that the original employee had broken company policy in the way she dealt with us, but ultimately saying it was our fault for not checking our renewal documents.... Despite being told by someone in his office three times we were covered. If you MUST deal with Adam, be sure to check your records on a monthly basis to hold him accountable.

RANCEL was a blessing to me. This man was patient with me. He researched every avenue to help me…read more. He went over and beyond with his professionalism, being courteous and helpful. Mary Henry State farm is lucky to have someone like Rancel to be the first impression when call in. Righteous Awesome Nice Caring Exceptional Loyal He made my experience with State Farm best I have ever had with Any insurance Company. Kudos to State Farm

Mary and her team have always treated me with curtesy, going out of their way to make sure I am…read moreinformed and happy.

So personable, when I call I feel like I've phoned a friend. They always get my insurance needs…read moretaken care of, and I was set up with low-cost roadside assistance that I have used many times. The nicest folks I've had for agents and just love calling the office.

Denny and Kim are the best insurance agents that I've ever had. They go above and beyond what one…read morecan expect. I truly consider them as friends, not just agents. I highly recommend this specific agent for your insurance needs. As for State Farm in general, I also recommend the company. I switched from Geico, which I had thought was supposed to be the cheapest insurer in the nation, yet I saved money going to State Farm. Both my auto and homeowner's insurance are cheaper with state farm, not to mention you get a real agent living in your neighborhood. Geico just gives you a 1-800 number and unfortunately representatives who don't know your town. Support local.

Mark Smith and his team are wonderful! They are the epitome of what customer service should look…read morelike. They are quick to respond, very knowledgeable, and price competitive. We can't recommend them enough! Thank you Mark!

Who I spend my time, energy, and money on is sacred. Especially, when it comes to receiving…read moreservices from others. Let's be honest, everyone has dealt with Time Warner or the cellphone companies that consistently screw up your bill... and it is not fun. Leigh Anne Kennedy was recommended by my father in law when I mentioned looking to switch insurance companies. At first, Leigh Anne was responsive when receiving our information. Shortly after, I had to consistently ask her time and time again to send the quotes she promised, among other information. Once confirming quotes and receiving coverage, Leigh Anne disappeared. We asked for two weeks, through both phone and email, multiple times, for our coverage emailed to us. It took two weeks for her to send it and we were driving without proof of coverage that entire time. That was the first red flag. At the same time, the number we agreed and signed on changed. She did not communicate nor state in contract that we would be paying our premium that yes, saved us money, but cost more per month, in 9 months instead of 12. This was the deal breaker over switching companies. We preferred a lower monthly payment. This was communicated time and time again, along with many other areas she didn't pay attention to. I brought to her attention on multiple occasions the amounts we would pay monthly, and she agreed. However, that was a lie. It went from being $265 a month to over $315. From then on when I emailed or called again to speak of the lack of communication and issue. I read back emails confirming the amounts we were suppose to pay over twelve and not nine months to the the office manager. She heard my story and stated that the problem could be easily resolved by underwriting my policy again. Ironically, Leigh Anne just so happened to get on the call at the end Two weeks went by without the confirmation of the underwrite that was promised to us. I emailed Leigh Anne and she did not respond. I emailed again and she had that same co-worked respond to the email with a brief "we can't underwrite your loan". Terrible customer service and refusing to respond to the client who is giving you money... not cool. In addition to all of this, our home insurance was never billed to our bank. They had no idea that we switched insurance companies. Today, we lost our house coverage because Leigh Anne never did what she was suppose to. Another real bummer and major mistake on her part. So, I went on to switch agent and companies, as this company does not care about its customers. Sure, customers that don't ask questions or let whatever number is front of them be the amount they pay may enjoy her. Leigh Anne is hands off and all business. But when it comes to customer service and having empathy or even accountability, she is terrible. I do not recommend this company or her. As they didn't care or offer any solution to fix their wrong. Three months of dealing with this has left me emotionally exhausted and vulnerable. There is nothing worse than trusting someone with your property and it being only about numbers to them.

Jason, Michelle and the rest of the team at Lightpoint made my home financing easy and painless…read more The bank was going to charge me thousands in closing costs and Jason explained that Lightpoint is a wholesale broker and not a retailer, so they saved me not only on closing costs but on my monthly house payment too. Excellent communication and superior customer service have me referring my family, friends and Real Estate clients to Lightpoint Mortgage. Why settle for the rest when Lightpoint is the best.

We have 3 car, house and life insurance with them. Little to no customer service-only when trying…read moreto upsell you. Given incorrect information recently. Have never met Greg Haus. Our past State Farm owner met with all customers at least once a year. Shopping for a new agent currently.

I just moved to Louisville and Jason has been very helpful in making sure I am set up. He was very…read morewelcoming and informative