Our home needed a deep cleaning, we called her 3 days in advance and she was able to come and make…read morethe place look brand new. she did such a great job that I recommend her to my neighbors. our kitchen was spotless and the living room was well organized. She's the best in town. contact her for your house and office cleaning.

Asked for a simple quote, In person estimate. A conversation of the services needed. Renata,…read moreignores my questions. Comments and replies back like this. Here is my price estimate: Price Estimate $315 - $350 range More than double, EVERY other quote, including the (4) in home quotes received this week. MY ADVICE, don't waste your time & go elsewhere!

Renata is a very honest, extremely hardworking and highly reliable lady. She is easy to contact,…read moreresponds to her phone and is an excellent cleaner. She takes her job very seriously and she is an absolute pleasure to deal with. I recommend her without reservation.

I used Nellie for the first time in 2018 and she did a fantastic job. She's reliable and very…read moreefficient. I reached out to her 3 weeks ago to do a deep clean before we left for the season. House was sparkling clean and smelled wonderful when she was done. She was very reasonable and will definitely use her again. She brought another woman with her and they were done in less than 2 hours. We have a small house so you shouldn't expect the same for a larger home. I usually clean my house myself but realized after watching how poorly of a job I was doing.

She cant follow basic instructions in English ~ she offered to help me with household tasks after…read moremy surgery ~ paid her 1hr ($50) to move a hose reel from back to front~ she was looking for the hose reel inside garage ~ and when I went to use the hose, it was not connected to anything... I had to undo the whole thing in order to connect it. As I unrolled the hose, I noticed the hose was kinked in four places.... Waste of $50.00 and my time.. when I asked what happened, she replied that she was hired to do indoor work and this was for a handyman. Apparently I should have also hired a handyman to dry my dishes... because that wasn't done either...

Elisa's Cleaning Service is phenomenal. She is a hard working, reliable and trustworthy…read moreprofessional whom makes my home space truly clean and enjoyable. She goes far beyond what other cleaning services in the area do and at a much better value. I cannot recommend her cleaning service highly enough. I am grateful that I found her service.

This is an excellent cleaning service as well as house watch! We were in a real jam a few years ago…read morebecause our cleaning crew cancelled my cleaning just before Christmas and we were having guests at our rental but Christine came in and saved the day! She goes above and beyond and is able to have everything done perfectly. We have been very happy with this company for years and you will be very happy with this company too

Great management and attention to detail! I can't say anything negative an I highly recommend them.read more

My all time favorite cleaning services here in Naples!…read more10/10, cleaning. Staff is so sweet.

***Sheyla, I'm glad I screen shotted some of your previous, unprofessional responses prior to you…read morechanging it to the one below, which is still ridiculous. Bottom line, my mom was the customer, she did not say the things that you said she did about the cleaning job being wonderful, nor did she "promise" a wonderful Yelp review. There are NO counter tops covering the drawers in the kitchen!!! Not only were the drawer tracks filthy but so were the inside (in plain sight) insides of the drawers, not to mention the other areas that were not clean. We had painters there doing "touch up", there wasn't any construction going on. Why would I need to be there to supervise YOUR staff, that's your job, that's what the customer is paying for!!! Not once in my review or on the phone did I attack you personally or call you names, as you are doing to me, you are a business owner and again, I remind you that if you do not provide a good service as promised people have a right to express their displeasure. That's why we live in America!!! This is also not your first one star review, others have had the same or similar experiences with you. You said something about in a "court of law" the verbal agreement would hold up??? Not sure what your point is there, but you were paid, and technically my mom should have received a refund since in your response below you clearly did not provide the service requested. And it should be noted that she NEVER asked for her money back. I am not out to hurt anyone, the pandemic has NOTHING to do with this and you need to stop using it as an excuse for poor work product. YOU and only YOU are responsible for the success of your business in regards to quality and product of service. Additionally, PLEASE read my reviews - maybe you can learn something about customer service! I am going to ask that you no longer respond to my Yelp, as this is not going to resolve itself here. I wish you luck. ***UPDATE*** I am in utter disbelief right now as the owner of this business, Sheyla just called my mom and I regarding my review....NO she wasn't calling to say, I'm sorry you were not happy with the service we provided, NO she called to harass us and to tell us that people are losing their jobs, their business and they're dying of covid and that my review is ruining her business!!! Sorry Sheyla, if you provide a shoddy service, your review will reflect that. Don't give me a bunch of excuses and other reasons as to why the dust that was there after the cleaning. Also, don't try and guilt me into changing my review or into writing a positive review, 2020 has affected my family as well, both financially and health wise. If you are a business owner, provide a better service. People have the right of choice on where and how they want to spend their money, and at $50/hr the expectation was high. Additionally, other consumers have a right to this information. We ALL work hard for our money! Also, show some level of professionalism - 1) don't call and harass dissatisfied customers and 2) it's rude to hang up on people. Due to my update, I took away a star. ********************************************* I was a bit disappointed with the cleaning service we received, especially since this place has good reviews on Yelp. We requested a DEEP clean, the house is empty of furniture, household belongings, etc....kitchen doesn't even have counter tops right now, yet the drawers were filthy, inside and out and the cabinet doors still had "dust" on them. Bathroom drawers weren't particularly deep cleaned either. The floor still had remnants of the painters caulking stuff on it (not stuck, but loose particles), stuff which should've been picked up by the vacuum. Microwave still had a greasy substance in it. If you're looking for a deep move-in clean I would look elsewhere. For $50 an hour, the house should've been immaculate! We shouldn't have had to clean after the cleaners left.

When going on vacation, who wants to spend precious time on cleaning?? We finally decided that we…read moredid not!!! We contacted Sheyla at Zoe's and made an appointment to get the Condo cleaned the day we arrived. We are sooooo glad we did!! We haven't been here in two years and it was in desperate need of a professional cleaning!! The two women that came were so sweet!!! They were wearing masks as well!! We stayed out of their way and told them they could take their masks off if they wanted to since it was a hot day. They cleaned everything!!! The floor on the lanai, the ceiling fans, the big ass sliding glass doors to the lanai, the blinds, the cabinets!!! Nothing was left untouched!!! They arrived on time and immediately got to work!! They busted their butts for over 2 hours and now we can relax and enjoy our vacation!! Thank you Zoe's!!! We highly recommend Zoe's for your cleaning needs!!

I have been using Yaly for a about 2 months now. She started with a deep cleaning and comes every…read moreother week for normal cleaning. I can not say enough positive things about her and her team. They do an EXCELLENT job of cleaning but not only that the entire team is friendly, on time and very reliable. Every time she cleans I LOVE the way my home looks and "feels"! She even goes out on the lanai and dusts and cleans that area. Thank you Yaly for giving me my time back and doing such an exceptional job. You are the best!

Great job every time! ... I highly recommend Yaly's Cleaning Service. With the ability to…read morecustomize your cleanings and flexible scheduling, they truly are the best.