ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

When I cold-called the Agency looking for a realtor, they assigned me to Laura Merrill to help buy…read morean apartment for our daughter (student in NYC). Laura was incredible. She set up 23 (yes - twenty-three) viewings for me in a 3 day weekend and ran around with me the whole time. Kept her cool even when the showing realtor was late once and one time we couldn't get into an apartment. Helped me through the whole buying process - especially the paperwork to get into a co-op. Can't recommend her highly enough. Thank you Laura!

Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!

The Appraiser did not do a good job at all on my client's Appraisal. Shorted me, $135,000 on a New…read moreBuild Home. He came out to Appraiser a Dirt Lot, using a Plan, Design Addendums and Cost to Build Budget Form required by the Lender. This was a New Construction Home in Sussex County, and he unfortunately disregarded information provided to him prior to the Appraisal that he would need to complete his Appraisal, and then formally documented in the report "He had no idea the cost to build the home." This information was provided to him via email and paper trail to prove its conveyance. Not to mention it took him weeks to complete this VA Appraisal. He stated he could not use certain comps based on certain reasons documented in his report, and decided to take 3 and nearly Average the Price Per Sq.Ft. to get our average. How is it even possible that a New Construction Home today, cost "LESS" this year to build than last year? He valued this home at $47 Less Per Sq.Ft. this year than 1 Year ago, when the Builders built their last two homes and other builders are currently building as well. We also noticed, and figured out, that the Appraiser who took the Appraisal order was NOT the person who did the Site Visit, and was not the person who completed the Appraisal. David Hoffer of Hashem and Hoffer is the Appraiser who took the Appraisal Order from UWM, but we are certain Mendel Hoffer (son) came out to the site. He stated to the Builders "So how do you want me to do this?" (Showing he was unfamiliar with the VAOTC Appraisal Process. I have submitted a Complaint to DCA in New Jersey to address my concerns. I have also reviewed the two public Disciplinary Actions against this Appraiser from 2013 and 2021. Very interesting facts to read, and in fact I had this same Appraiser last year, and the very same thing that was an issue on his 2021 Disciplinary Action happened to my other Military Client in 2024. I am sharing both Appraisals with the Appraisal Board in NJ and DCA to address both concerns with this Appraiser. After reading these other reviews, it's quite concerning to see new training has resulted in the same actions again. Both of my issues are with Military (VA) Loans. Hopefully the state of New Jersey Appraisal Board will look in these Appraisals and address same with these two Appraisers. We did achieve $39,000 from the Veteran Affairs, and since this particular Buyer is putting $100,000 Down on a VA Loan, the deal can now work, HOWEVER, this is an unfair and inaccurate Appraisal Completed. We would have done a 2nd ROV with the VA and taken it up to Supervisory, but the Lender confirmed we will still have a Post Build Appraisal, so we will address that later should need be. But wow! These Appraisers need more training, ethics, and accuracy.

This appraiser and his partner are the the absolute WORST appraisers in the business! Refinancing…read moremy mortgage to a VA refi, they were automatically assigned by the bank "per VA guidelines". Upon initial phone contact, HELEN, decides to have a "scream at the customer session" as if she hates her job and is completely miserable. She further asks for photos of my home top to bottom and list of everything done in the home since purchase. Furthermore, receipts, estimates and contractors work that I have completed in the past 2 years! Basically she wanted me to do her work for her! Reason being "due to covid-19, appraisers are not visiting residence" I asked her how is this fair that I have to do all of your work and still have to pay you (on top of her unprofessional manner). She said "what can I say, it's what VA requires!" David showed up to do an external appraisal. He pointer out a few things that needed to be fixed in his report and devalued my property SIGNIFICANTLY! Last years appraisal was 100k more than what he appraised my propert for. I am upset. I look this guy up and noticed he had a revoked license, somehow got it back but has board actions filed against him!!! Why is Rocket Mortgage using him? Rocket mortgage valued the home based on the external appraisal only and assigned a resolution officer (whose name happens to be David also). Upon speaking with the this officer, there was NO resolution. First he said I could get another appraisal done which would be QUITE expensive (eye roll) and the appraisal was good and gave me the best comparisons in the neighborhood! Excuse me? What happened to the internal of my home!? Is that not of value?!? He said no VA only look at external appraisal. I've never heard of this! Secondly, I looked into the Realtor Property Resource site (RPR) and noticed the appraiser did NOT pick the best comparisons for my home, he purposely picked homes that did not have the same square footage, rooms and value. He said he would check a few things and would call me back. His call back was even more disappointing! He said we're either going to go ahead with the appraised value or he can cancel the loan!?? For what reason can you cancel the loan?! I was frustrated! And still frustrated going through the process! Now I have to do extra work, get a lawyer, call VA and complain about this horrendous appraiser, and now probably look for another lender, because something here just doesn't add up! Beware! Do your research before you hire these folks!

Gaby was amazing! She helped us find a house within a week of working together, told us what we…read moreneeded to get the house, and we got our offer accepted on the first house we viewed with her. The whole process went by so quick after that, with her helping us select the right people to get everything moving quick, from inspections, attorneys, appraisal, etc. We will definitely reach out to Gaby again in the future if we ever need again, and recommend her 100%. She's very knowledgeable of the area, has great networking with other realtors, and knows what houses to show you and the best path forward to how to be competitive in this extremely competitive market! We can't thank her enough for all her help, after being in the market for so long, we learned with Gaby that the right realtor really does make all the difference.

Michael is a wonderful realtor. He will get what your asking, and help you in any way he can…read more He definitely knows the business. i highly recommend him for all your selling and buying needs. He is reliable and personable. I trust his advice fully.

DISGRACEFUL!!!!!!! is what comes to mind. 50 shades of Diane. My family went into contract with…read moreDiane and Premiere Homes. Original contract I clearly stated to her I want to give the buyer agent 3.5% commission to the agent that brings the buyer. We had great offers on the table at asking price or even above and they started dropping like flies and I wasn't sure why. It turns out through Diane's admission she was trying to negotiate the commission to give only the buyer's agent 0.5% commission and for her and her broker firm 3%. So to stop this unethical practice we redid the contract at a 2% and a 2%. Just to find out today she has our home listed for an open house but she also has another home visits at the open house at the same time. She is not at our open house at all. She very dishonest and deceptive person. I highly regret hiring her. Also Premier Homes contract DOES NOT HAVE A CANCELLATION CLAUSE. BE CAREFUL OF THIS YOU ALWAYS WANT TO HAVE A CANCELLATION CAUSE IN THE EVENT IF YOU'RE UNHAPPY WITH YOUR AGENT. They are not releasing us from our contract and we'll probably have to wait it out. We fully intend to file complaints with the National association of Realtors and also the Realtors commission as well.

I'm not sure what is what. I do know as a whole that I have gone on homes.com and I have emailed…read moreand sent several messages to agents on listing and no one calls back or text back. I am looking for a house to rent and I am getting frustrated. If the house is available then a response is respectful. They have to do better.

Scott is an extremely patient, kind, and knowledgeable realtor who recently assisted my family in…read moreselling our family home after my parents passed away. We live across the country and couldn't be there for the sale process. He was considerate of our feelings, communicated effectively, made excellent recommendations, and had the house sold at over asking in one weekend. I highly recommend working with Scott - he did a great job at a tough time for us. Thank you so much, Scott!

Scott goes above and beyond! Selling my childhood home was something that I dreaded, but working…read morewith him took the sting out of it. Scott walked our family through every step of process, always moved at our pace, and ensured that we understood all of our options. Although I was located across the country, communication was seamless... and he always made himself available. He coordinated vendors for work needing to be done on the home... and even jumped my parents' car as I was unable to be onsite. The home sold in one weekend and for more than the asking price. I recommend Scott wholeheartedly!

Clive Elson is a Top-Notch agent. We worked with him for 9 months and his patience is beyond words…read more He fought for us, he prayed with us, he became part of our family. Besides all the wonderful traits as a realtor and a man of integrity, his honesty and commitment to finding the right first home for my family surpasses any expectations. I would not recommend any other realtor for your home purchase bed side Clive.

Stay away , unprofessional , lack communication skills , make tons of excuses , for there…read moreperformance, go to another agency Doug Ramos is the broker that allows these business practices , save yourself headache and stress do not use them .... BEWARE .........