Qype User amancc... London…read more Another disappointed customer! Highly disappointing I went to this dealer to buy VW Golf in Dec 2012. Salesman/Owner called Mohammad there was very good in dealing and made a good friendly relation while talking and finalising the deal. When I asked him about all the documentation, he said service history is with his team member and he will get it delivered to my address. I trusted him because he sounded nice, but that was my big mistake. It's been more 6 month now, I still haven't received my service history despite me calling and mailing them again and again. There were number of other promises also made by Mohammad for sorting out small issues in the car which he never fulfilled. Whenever I called him or his office, they either said we will call you back or never picked my call.And the worst thing is that I came to know later from Police that this car was used for drug dealing in the past. Car jungle gave me wrong information, fake promising, and mislead me for their business. Car Jungle to me is highly unprofessional dealer. I would never recommend them to anyone for any relation. I am considering formal complaint against them in the Tribunal. And another dissatisfied customer: Qype User gela07... London i am not giving them a star rating cos they dont even deserve a one star rating WARNING DO NOT BUY FROM THIS COMPANY Tare putting cars up for sale that are NOT ROADWORTHY they are putting FAKE MOT on the cars they are criminals preying on the vulnerable. these are not honourable people i bought a car from them when i took it on the motorway the same day i bought it they refused to give me my money back or repair the car and then told lies to the police saying they sold it to me for scrap i have never heard of anyone test driving a scrapped car he gave me full service history mot and tax why would it b scrap car . i paid £2,350 for a car that needs serious attention before it is safe to drive only 4 hrs after i bought it please do not buy from this company they do not stick to the rules and are very sneaky

From the owner: Car Jungle.We are Used Car Traders based in Wembley Middlesex and offer Quality Used Cars of All…read moreBrands. We offer Reliable Cars at Affordable Prices in UK. We also Export Cars and Provide Shipment services as well. We also Buy Cars and Vans. If you want to Sell Your Car, Car Jungle Buy and Pay best price. We offer a wide range of services including Part Exchange, Debit & Credit Card Payments, Extra Warranty on cars and Delivery Options at nominal Costs. We make sure our Quality and Prices are accurate and competitive in Market. Car Jungle buy Cars in 3 Simple Steps, FIRST Text us your Car Registration Number and Current Millage, SECOND We will Give you Quote THIRD (if you accept quote) We Come and Collect the car from your Door step. Same Day Payment.

I ordered a T-Roc back at end of December. I was greeted by Bella who arranged the appointment for…read moreme. I went for a blue colour then she suggested the white silver which was not showing on the website. I love that new colour but didn't know I could have it. Following from there Bella kept me updated throughout the process. Initially delivery was scheduled for late April due to covid but thankfully I took delivery late March. Delivery was straightforward. Thanks to Bella that made things smooth. Always with a smile on her face and a coffee to hand to go through the paperwork. Thank you Bella and thank VW

ACHTUNG CAUTION…read moreWARNING Do consider my experience before booking in your car for a service.... It was my first time getting the car serviced at West London VW. Unfortunately without boring you with all the details here are some of the things that went wrong: Telephone booking service advised incorrect opening hours when I got there they were closed Website had not been updated and showed incorrect opening hours Service Advisor had a very abrupt manner about her, she was the sort of person who has to win every argument even when clearly mistaken At the time of booking I specifically asked that the anti corrosion check isn't carried out - they carried it out At the time of booking I specifically asked they kept the old parts for my inspection - they said had thrown them away They washed the car but it still had grease marks on it They delivered the wrong car to my address, it took three attempts to convince the driver it was the wrong one They finally delivered my car but they did not follow COVID protocols of sanitizing the keys and main controls prior to hand over The receipt was presented in a thin card sleeve which said if not extremely satisfied contact Simon Poole, Commercial Director and it detailed his email address. So I wrote to him and guess what, no reply at all, not even the courtesy of an acknowledgement. A few days passed and I received a survey from VW asking how my service experience was, I completed it in detail (far more than here) of my terrible experience from start to finish and how I felt after dealing with the abrupt Service Advisor. Three days later I had a phone call from Denise at the dealership who apologized and said she had discussed my experience with the Service Advisor but what was even more disappointing is it became clear she had only skimmed over my survey, when for example I mentioned how badly washed the car was it was news to her and also about a few other elements. Plus there was no offer of service recovery, no please bring your car down and we'll wash it properly, no let me deduct something from the service cost for ruining your weekend plans etc. Am giving two stars because at least they took off the cost of a cab from my total service bill so I could get home as they needed the car for longer. They hold the VW franchise and are also an authorized Skoda service centre.

I had a very bad expercience purchasing a car from Car Giant back in 2024 they are only intrested…read morein sales and flogging add ons which are worthless. The car had issues and report was furnished but car giant would not agree to it they kept my car for 6 days then allege nothing was wrong they think we are fools !! Even my 13 year son picks up well on the issues Car Giant is a good con artist with its pushy staff who do not give a toss all reviews say's it all very shocking I feel this place needs to be shut down soon or later . They threathend me if I do not collect my car they would impose storage charges then park on double yellow lines next was drop my car you can see how these thughs operate I feel someone shoild monitor them before its too late !!@ But I have not finished yet watch the space car giant

Bought a 3008 as a mobility car for my disabled family, broke down despite being under warranty…read more(they only offer 6 months) we'd had it for 4 months. Car giant said it would be covered, they're wrangling out of it. So having to take them to court as they've shafted us with £16,000 finance and a car that they won't repair despite doing less than 4000 miles. Avoid these con artists ripping you off to make a sales commission on broken motors and not repairing them despite all the promises that they will. The garage they recommend us go to quoted 2-3K for the repair which CarGiant has refused to do due to price. Nice broken car and 5 years of finance! Avoid like the plague, Your family & pocket will thank you for it.

Excellent, friendly, knowledgeable & reasonably priced. Been using them for years. Highly…read morerecommended.