Been doing business with them for 5+yrs know. Only let go back couple items. I will say customer service is top notch. As long as your honest and work with them. I say quality furniture. Appliance good but issues. Depending . And in store electronics poor. Alot of the issues are not due soley on the store but they due have to resale what comes back And sadly sometimes good or bad.if the company would take better care of there employes and alowed them to sale what they want vs what corp. Wants sold they could be five stars. read more