Ryan was so helpful and professional helping our grandson find the right shoe for him. He took the…read moretime to have him use the digital machine to measure his feet. Then he molded much needed inserts for him. All the while, Ryan displayed patience and a caring manner. Thank you so much!

This place used to be great, but now they are all about aggressive upselling. On recent visits,…read morethey have required that you wear their branded socks to try on a pair of shoes. They then offer you the socks that you are already wearing at half off of the never mentioned $17 sticker price. If that wasn't bad enough on its own, they put custom inserts in the shoes before you even try them on. I was suckered into buying two pairs of these, one for each of my kids. Each kid wore these inserts exactly once before complaining about how uncomfortable they were and then swapping them out for the shoes' original liners. We will buy our shoes elsewhere in the future because I do not feel like being screwed over for unneeded socks and shoe liners when I am already paying a premium price for their shoes.

We had a wonderful experience at home shoes yesterday. Brought my mother in to the store to look…read morefor shoes. She wears orthotics so that's a little tricky are the men that were working there were wonderful. I stopped at the front door to let my mother out as she uses a walker, they came right out and helped her into the building and I don't think we've ever had such great business in any store. The men that were working there were so kind and helpful. They helped her try on several shoes before she bought two pair. she had a little squeak in her walker, and they also oiled that up, so no more squeaks, I certainly would recommend this store to anybody that wants orthotic shoes and even non-orthotic shoes I bought a pair of myself. It was just a great experience and so nice not to have to work with people that aren't as experienced. I'm sure we will go back and buy more shoes rarely do you see this kind of help anywhere. Thank you for a great experience.

Best shoe store ever! I have some issues with my feet (including a painful condition called plantar…read morefasciitis) since I stand my feet every day. A family member AND my podiatrist recommended Dansko shoes. This retail store carries a big variety of Danskos and have properly fit me for 6 styles over the last year or two. I'm not shoe-obsessed and these shoes are expensive, but this store has helped me adjust the shoes to fit (even adding a felt bumper in one spot and tightening a strap because my left foot is slightly smaller than my right). Although I've been helped by a number of people here, Mimi is the person I like best. She has a great attitude and knows A LOT about shoes. Once in a while, she'll gently push me to try a different style (or even different manufacturer) and I've been really pleased with the results. Here's the thing... retail stores often end up becoming a showroom for stuff people buy online. You go in, you try on a bunch of stuff, you write down the name of the shoe and brand that fits, you walk out, you go home, and you buy it for less online. It's true that you may get a better deal now and then, but this place will help you find what really fits AND adjust them for you. I often buy the first pair of a style I like there and then buy another pair online for $5 or $10 less. That said, the kinds of shoes I wear almost NEVER go on sale... so sometimes I end up getting them at Holmes Shoes instead. They also have $79.00 and $59.00 sale table with a buy-one-get-one-for-half-off tables often enough that it's worth it to go in and check every few weeks when you're in the Metro Center. Specialists in this store know a lot about how to fit you for your line of business. They have everything from sandals to shoes to sexy shoes and steel-toed work boots. They can also tell if you're not wearing the right size, width and style of shoe so that you can buy something that *actually fits* and stop hurting yourself. This also helps you from getting foot problems later (like what I have, or bunions, or corns, etc.) It's worth it to go here--if only a few times a year to get 1 pair of something that is really good for your feet. Then, if you want to go online and click through 227 pages to try and find it $10 cheaper (which washes out when you pay $9.95 for shipping), hey, that's cool. I get it. Holmes. Awesome place!

Literally everything…read more Spent 2 hours trying to pick out an order and order never went through. But had no problem taking almost $200 of mine on two orders that never went through. Waited over a week and still have not got my money back. Chatted with a man and he reversed the charges that should take another 5 days. Confused why they needed that. Was super unapologetic and could've cared less that I'm going to be out $200 on shoes I never even ordered. This company is a scam.

Went to shop for new shoes as I've done for many many years, probably 20 plus years. Walked in…read moreright when they opened, only 1 other person in there to shop. I walked in without mask on and got told I needed to wear one. I said no thanks. The lady at the counter said it's the law. Ummmmm I said no, it's not the law or a law. Never had been, it's an illegal mandate by our corrupt power hungry governor and it violates my constitutional rights(and all others). I could've respected them by putting one on at the register to checkout, since there was no reason to wear it while doing shopping and 6 foot distancing. I ultimately left and bought shoes elsewhere without wearing my mask. Never again will they get my business.

Located in Grand Prairie Mall. Well stocked and well organized store. My tip is to check out the…read moresale section and be sure to sign up for the rewards program!

Worst store ever! They have doors near the parking lot, but they refuse to let you use them.You…read morehave to walk all the way about a mile or 2 get to the front door. Or so it seems, a mile or two is a slight exaggeration, very slight. If my employer hadn't requested something from this.Door I would never come to this door again or even this time! They had only one register open. Cashier couldn't process the return. She had to call a manager. It took forever! When I requested a chair, NO! When I requested a 2nd register, NO! Avoid at all costs! I repeat worst ever. By the time I'd left my back was killing me. Not looking forward to the trek back to the car! Again try to find somewhere else to shop

Manager Lance Woodward was a great help - answered my questions in a professional, kind manner…read more When it came time to try on the shoe I picked out, I am a senior and not an easy chore, Lance offered kindness and empathy to help me while protecting my dignity. Thank you Lance. His associate Christian was present a knowledgeable professional also, I didn't realize there was to many factors regarding well fit shoes - I learned a lot in a fun and at times humorous way. Great store due to the attitude and professionalism shown by manager Lance. I will be back !

Customer service was horrible. I stood there for 10 minutes waiting for a shoe while two of the…read moreworkers sat laughing and talking to each other before another worker asked if they could take care of me. I asked to try on a shoe and the worker gave me an attitude as if I was asking them to do something outside of their job description. The staff had all of their friends inside of the store, taking down their hair and being loud and unprofessional. Very horrible experience, something you'd expect if 15-year-olds were running the store.

I came in to buy a new pair of Jordans and the associate literally sighed VERY audibly out loud as…read moreI walked towards him to ask for a shoe and walked away from me. I'll never buy a damned thing from here again. So damned rude.

I was a past employee got a better paying job so give my notice and moved on. Went in on a Sunday…read moreand manager went right past me looked at me and didn't even speak then a key holder did the same thing. makes me not want to go back in there. I had nothing but good words about the people I worked with.

Decent TJ Maxx with good selection of various items but guy's clothing doesn't compare to my…read moreLafayette, IN store. Lacks the discounted items too.

me and my granddaughter went to the one in East Peoria Illinois an older woman and a younger girl…read moreworking no sooner we entered they was smothering us right on top of us my granddaughter felt very uncomfortable

I bought a pair of hey dudes and needed to just exchange for a different size so that I could…read moreactually wear them and they would not let me exchange without a receipt. I became a member last time I was there and they couldn't find any of my information. I will not be shopping there again.