This is my favorite Citibank! the manager, bankers and tellers are so friendly and helpful. I had…read morefraud in my card so I went to withdraw and request a second card which another Citibank was unable to process. They were able to unlock my account and request a new card overnight within minutes while the manager played with my puppy and gave her treats :)

Very courteous staff and knowledgeable. I needed a safety deposit box, and they accommodated me.read more

Great experience! Professional and courteous. I opened an estate account with the help of Jin Kim…read more He is what customer service should be based on. It was obvious that they valued my business. Overall from desk to teller a wonderful experience. I highly recommend this branch.

No help at all- you can literally wait for an hour and not get assistance. Very understaffedread more

The best service ever in banking I have been with them for a long years place to Trustread more

I do not write reviews often however the courteous, respectful and excellent service provided by…read moreBranch Manager Stephanie Williams deserve shout out. Due to COVID restrictions, most banks are only taking clients via appointments and unaware of that, I walked into the bank today for something important. I was greeted by her and even though I did not have an appointment she mentioned to wait a bit to and assisted. During the process she was diligently working with her staff and making sure all client requests were handled properly. If anyone from the Wells Fargo Corporate office is reading this review, I would like to say Thank you and you should feel proud of individuals like Stephanie who go out of their way to assist clients. I would highly recommend this branch for banking.

Sine TD banks follow the same model from branch to branch, the reviews will prettty much stay the…read moresame. I like the model that TD bank follows. Their branches are big and bright with plenty of windows. Most of the branches these days are full service with tellers, plenty of automation, mortgage and financial services. What I like most about the TD branches are the teams that are in them. The people in these branches are extremely friendly and helpful. This is very refreshing these days a many places are going with more and more automation to eliminate the branch banker. We use TD for my organizations that have accounta held here and I am just so pleased with the time and attention given to me with any questions I have. I use two branches, Mineola (my home Village) and one is Westbury on Brush Hollow Rd. Both are centrally located in very convenient spots. I suggest you stop by a TD Bank Branch if you're shopping for a bank. KUDOs to the Teams at TD Bank.

The Assistant Manager of the Mineola, NY branch is very uncooperative. Being a handicapped person,…read moreit is difficult for me to get in and out of the car. After failing to get information about my account over the phone due to some voice identification that didn't match, they told me I would have to go to the bank. I never set up voice identification. When I called the bank and explained the situation, the Assistant Manager told me that I would have to come in to the bank. This is very bad Customer Service to a handicapped individual. I was then contacted by Kristofer T., US Digital Operations Customer Response at 1-856-437-3386. He left a message and email. I called him back 4 times and sent 2 emails and he has yet to respond since 11/12/25. STAY AWAY FROM THIS BANK!!!!!!!!!

​ despite Branch always has issues with the drive-thru doesn't have late hours not a very practical…read moreBank compared to other Banks what keeps me here now is the drive-thru if they ever lose it they lose me they always have new people inside the bank the redesign in the bank makes no sense the people are inside the bank you would figure if the drive-thru is closed leave the inside of the bank open a little longer . Is there so many other high-tech modern Banks this one is just blah and slow

We love shopping at local businesses and mom and pop stores. Dime is a small local bank with a…read morefriendly staff. My wife and I have been with them since we were teenagers and we have no complaints.

It is the most famous Bank in Korea. I am very proud to see this Bank in New York, New Jersey area…read more The bankers are very kind.

This place staffs the most pleasant people! I am always greeted in all directions when entering…read more Even the security is friendly. I really appreciate that they're still continuing operations in their location during the pandemic. They have placed notices of change in their business hours and they implemented extra plexi-glass panels for each teller station and cubicle for the safety of their employees and for their clients. Thank you for keeping it safe and staying open!

EDIT: was reached out to by Michelle P. from the branch who was very helpful and reassuring that…read moregoing forward, these issues will be resolved. She took her time looking into our cards to ensure there was no issue and everything seems to be fine. She provided further action to report in case we have trouble at the ATM again. I feel the efforts were genuine and I hopefully will have no further issues. ATM has never worked anytime I've gone here. Went in branch to send a wire transfer after making an appt with customer service over the phone. I walk in at scheduled time, there is one teller at desk who would have helped 2 people online before me but that's not what I needed. There were girls chit chatting in the back about vacation! Anyway; the personal banker who had his face dug "in ppw" I started to inch over and he finally says after 6 mins you can come over here. We did the wire - IT WAS SENT WRONG. So not only did I waste my whole lunch break coming here, I now had to waste the rest of my afternoon calling and holding for wire dept. I changed my phone number early Feb and he let my husband and I know that once we complete it with him - we will be able to do them ourselves online. Nope. We have to wait 90 to do that transaction which is also extremely inconvenient since I wire once a week if not more now into my stock trade acct. Deposited my retirement fund check which is guaranteed funds into checking and wanted to do a wire and I was refused. First had to wait 2 days to "clear." Fine. I call back after 2 days and they now state I have to wait 7 ADDITIONAL days because that's security they have in place???? What? So I said can I go to the bank and withdrawal cash or make a cashiers check? The answer was yes. I asked the rep to explain to me what the difference was, she couldn't. Supervisors are abs useless as well lol. Once my tax return hits my acct, good riddance! Very disappointed since this is a bank at work acct and the guy who helped me open was fantastic.

Ever since they have changed over from Bethpage and lost their original staff in Lynbrook, the…read morecustomer service has been less than zero. They have an excuse for everything and continuous misinformation. If I listened to them, I would've incurred penalties and charges. The manager is ineffective and dismissive.

I have been banking with USalliance for 6 years and i have to be honest. They are different then…read morethe big banks (citi,chase or banc of America) as a major credit union, they are a big player in the field. The savings and checking rates offer higher APR, you can also get credit cards, my favorite is the 12 month certificate of deposits which provide a lot of bang for your dollar. The standard savings account offers a high yoeld savings rate, currently paying 3.053%. They have an actual brach in the Bronx, but i dont mind banking online and over mail when necessary. I have my entire family banking with them, most people dont even know about them. You dont loose anything by checking them out usalliance.org The customer service is veey good, attentive and they are thorough when dealing with customer over the phone. I will say that they should allow customers to conduct large dollar amount transfers from one bank to another, they have a cap at $5k. Trying to put a down payment on a car for $8k and they would not make an exception for me as a long time customer. Had to do 2 different transactions to complete the down payment. They told me to goto the branch and get a cashier check but that defeats the online services. The other option is to pay a fee $35 and tou can make a transaction for whatever dollar amount you want. My other bank does not charge a fee to transfer in between banks or accounts and i am able to transfer without ANY fees.

I frequent the Bronx Branch, and the entire USAlliance team is amazing. They constantly…read moredemonstrate courtesy, professionalism, and they always make sure my financial needs were met. They open on time, and greet you with a smile. They exercise the level of customer service that we as customers, have come to appreciate. I must say thank you to Dina, the CS Rep. who assisted me in navigating the website to write this review......Dina was patient and professional. Many thanks to each of the USAlliance Team.