If you want your home to be the least dramatic part of your life, don't live here. Blatant…read moreunprofessionalism, mismanagement, poor office communication, dearth of basic organizational skills, and lack of resident consideration. I see good reviews about people who work here; all I can say is in my experience, the initial attitude presented ended up being quite different. See below... If the Parc comments, know I have email/photo proof of all the things I describe. ***Misc. Issues: *Parking = worse than street parking. I was in a back corner w/garages people used only for storage (against the lease), so the few spots filled up + I'd have to park on the other side of the complex with heavy bags or in the rain while guests took close spots. Guest parking/tags were not enforced (per the lease). *Sent planned maintenance notice less than a day before entering, violating every lease ever. I called out that it wasn't 24 hrs of notice. Their reply? "We'll come at 3:48 tomorrow. That would be 24 hrs." Mindblowingly unprofessional. *Everything was just so hard. I requested a new ($20) dishwasher sprayer arm bc mine was filled with mold (after trying to clean it myself). They insisted on trying things I told them I already did + it took several rounds before they *finally* bought a new one. *People creepily unload/load into garages at all hours of the night, incl. mgmt. And mgmt uses several for storage?? *Pool is always slow to open since they don't plan ahead to get parts. *1st floor residents use patio doors (not front doors) as an entrance, meaning door slams come up into 2nd floor bedrooms. Woke me up constantly. *They sent an email ordering residents to not use the manager's personal email for maintenance requests...like how did that even happen? *Maintenance loiters in a very loud, creepy, unmarked van and does not wear branded or official clothing. *My apt was not ready, but I wasn't told until after I moved in and asked. They hadn't even repainted yet! *App autopay doesn't work, since you can't set it to pay "total balance" but water is as-used. Property manager once incorrectly canceled a legit payment of mine, resulting in my only late payment ever in six years of renting. ***The Big Issues: *They try to "improve the property" at endless inconvenience. Check your email 20x a day for last min construction that ends with your car being towed. They do surprise construction without making sure there would be enough parking leftover (there wasn't). They notify you less than or barely a week ahead (good luck if you left your car and flew somewhere) + send last-min conflicting emails about where/when is safe to park. They use "no parking these dates" signs but don't update old dates, tell you the week before you could park somewhere until 8 a.m. but then the night before send another one saying 6 a.m., etc. Their favorite line: "We had challenges last time + a large number of vehicles had to be towed." They're literally causing the challenges themselves w/how poorly they manage the construction! They didn't finish for months + left ADA-uncompliant sidewalks + gravel. Almost twisted my ankle. *I had a serious tenant issue near me, so I asked to leave. For safety, I won't explain here. Mgmt said I had to have legal counsel in order to even DISCUSS it. I retained counsel + they refused to respond to him + were wildly dismissive + incredibly unprofessional about genuine safety concerns I had. Totally untrustworthy. *A gate breakdown was handled fireably poorly in incredible chaos with the manager unacceptably rude and losing all grip on level-headedness. I can't even describe the pure lunacy and stress of how it was handled by mgmt. Things were really bad. Residents were yelled at and told they would just have to stay at a hotel if they left, including a mom trying to go buy formula. There was zero critical thinking, ability to handle emergencies, or compassion. The only pluses I have? There were two sinks in a 1BR and they gave me my deposit back (which they mailed without tracking, so couldn't tell me where it was).

I lived here 2 years ago and have been meaning to write a review however life happened I came…read moreacross some photos from my experience and thought I'd do so before I deleted them. First my family toured with promises of xyz incentives... after the tour we received phone calls resoliciting the offers if we sign by x date. Fast forward the day of move in we sign the lease, the offers are not on the lease. First red flag Sasha the property manager quite rude in almost every encounter was very matter of fact and oh well, after she received my money and the moving truck was outside. She did eventually offer to make it right and readjusted the lease. I've never had an encounter like this from any community I've ever lived in. Maintenance: terrible! We had so many mold and maintenance issues that they were patch working they decided to let us out of the lease due to the complaints. See photos below. Worst experience ever! Beware

My experience with the Residence of Gahanna has been awesome so far! Bobby and the team have done…read morean amazing job of making me feel welcome, being thorough in any needed maintenance, and creating a great sense of community through events and offering perks such as well-maintained facilities like the 24-hour fitness and business centers, being readily available to answer any questions or recommendations about the neighborhood, and extra bonuses like Starbucks coffee for residents. I feel comfortable and safe here and that it was a fantastic option for my new home. I'm looking forward to being here for a long time.

The floors creak/make terrible noises from upstairs neighbors. You can hear every toilet flush from…read moreyour neighbor. Toilet leaks and had mold surrounding it after it was "fixed" by the maintenance crew. Electric bills are ridiculously overpriced (paid less renting a 2000 square foot house). Noise/music comes through the floors and walls and the leasing office will not fine or assist in rectifying the situation. If you choose to live here, ensure it's a 3rd floor apartment.

This place is pretty great. We needed a part time residence in Gahanna and our daughter found this…read morefor us. Beautiful building, great staff and a really cool area. Probably a little expensive but well worth it. We were going to rent for a year while we found a little place to buy...but this place is really nice and we don't want to leave now.

If I could rate them 0 stars, I would. I never have the time to voice my complaints or deal with…read morethem, but I'm fed up and ready to move out. I'm leaving this review in hopes that this company feels the consequences of their actions and doesn't have tenants until they do better. Most of my building has already moved out, and I can't wait to join them. As soon as we moved in, I asked to relocate because the unit was too small for us. We were told we couldn't move until we waited six months and paid a fee. When we finally moved, we were placed in a unrenovated unit, even though we had repeatedly asked to be placed in the correct unit. However, first they placed us in the wrong unit entirely and then offer another unit. The new unit was filthy, untouched, and only half-renovated. We had to replace light fixtures, outlets, and other small things ourselves because mold and fungus were literally growing out of them. This was the better of the situation. I wonder when we move out will they give us our money back for what we had to fix and replace ourselves in a "already renovated unit". We didn't even have hot water and had to submit multiple maintenance requests to get it fixed. I wish I had taken pictures, but I was too exhausted by the situation and focused on fixing everything since we were stuck. We couldn't find another apartment complex to move into immediately. The management offered to cancel our lease that day, but where were we supposed to go? I should have taken them up on the offer, but we decided to tough it out. Since then, mold has constantly poured out of the siding of our shower. Utilities are outrageously expensive--good luck getting your monthly utility bill under $300. On top of that, my car was broken into, and one morning, I was surrounded by the FBI raiding our building because of our neighbors (who, by the way, still live here). To make matters worse, radon mitigation systems were randomly installed without notice or explanation. When I asked about it, I was told, "We don't have to tell you the details." Clearly, there's an issue. I asked if they gave a proper notice of the issue, they said yes, but then emailed our neighbors and said it wasn't their unit and that it was someone else's unit with a problem. But no one received any notices of anything. I'll attach those emails to this review. I have also reached out to the Health Department for this issue considering our neighbors and I have both been sick already and my neighbors being elderly and already using an oxygen tank. Coincidentally they have to use more oxygen since moving here. Our AC has gone out twice so far, and I'm sure it will go out again because it's constantly leaking onto the floor. The air filter is always wet, which I'm sure is great for us to breathe in. I've been sick for almost a month now, with no answers. It's either radon or mold--whichever the case, I cannot wait to never have to deal with this unit or this management company again. I'm pretty sure our neighbors directly next door didn't have AC the entire summer if not most of the year. They've just moved out recently as well. Also, good luck getting anyone on the phone. They try their hardest to avoid all calls, no matter the problem. Just save yourself the trouble and find somewhere else to put your money towards, because this place isn't it. Read all reviews and believe them.

This was the worst experience I have ever had with an apartment complex. I will give it to the…read morestaff, they were always SO nice to me, but with that said, it took threatening to put my rent in escrow for the higher ups to really take action on my complaints. I had two mice in my apartment- two different times mind you. The first time, I called emergency maintenance to which they told me that they couldn't do anything and that my cat would be better at catching the mouse then they would be. They came the next morning, stated they didn't know how it got in and I MUST have let it through the front door when I came in....HUH!!!!! The mouse was also no where to be found that next morning. A couple weeks later, a mouse had entered my apartment AGAIN!!! Guess who found and killed the mouse...MY DAD!!!! And guess what I found the next morning how they kept getting in...an open dryer vent!!!!!!!!!!! They finally came and sealed and replaced the vent. No more mice. BUT THEN!!!! I struggled with bugs the whole time living there. I just figured it was because I lived close to the pond. But no. I could NOT get rid of these bugs. People would come spray, I would spray, I had traps everywhere, and still I could not keep food on my counter without my counter being covered the next day. My final straw was when I watched on my ring camera and heard the lady from bug company say they weren't going to spray since I was home (mind you permission was given to enter AND she wrote a letter back to the LC that she sprayed). I got home, looked around and say thousandssssss of ants (flying ants too) pouring out of an outlet. I wish I could post the video to really show what it looked like but pictures are below. I threatened escrow with the quickness, which got the LC to reschedule someone else to come out, accompanied them while they inspected and trust me, I made sure I was home as well (along with my dad and brother to ensure there was an answer given as to why my apartment was always covered in bugs.) Sure enough, we got the answer that my walls were infested with ants and they had to put holes in my walls to kill all of them. That did the trick!! BUT I lived with holes in my walls for 6 months because no one ever came back to fill them despite requesting them to do so twice. OH and mind you, their only other option when I said I needed to put my rent in escrow or break my lease to get out of this horrible place- they wouldn't let me without paying an arm and a leg. I could either break my lease and pay insane fees OR could move to a different apartment and they would waive the moving fee but they wouldn't keep my current rent rate which meant I was going to have to pay $200+ each month in rent until my lease was up-which would have added up because at the time my lease wasn't up for another 6 more months. This may have been a rare experience, but it is too insane to not share.

I have lived at Cameron Ridge for almost 10 years now and it has been lovely for the most part…read more There have been a few management changes throughout the years as well as a full renovation and everything has been great. Anything that may not have been great was addressed in a timely manner. The staff is friendly, helpful and responsive.

I just moved into Cameron Ridge apartments and I must say these apartments have been totally…read moreremodeled and they look amazing, the staff at the leasing office are great, very friendly and professional, they immediately make you feel like your home. Also their maintenance staff is fast and reliable, I definitely recommend these apartments to anyone looking for comfort, peaceful environment, and convenience. They made me feel like family from the moment I walked through that leasing office door so check out Cameron Ridge apartments in Gahanna!!!!!!!!!

Love our townhome but not looking forward to the renovations taking place, while occupying the…read moreunit. It's a hassle, stressful and more than just the "2" days they say it will take the contractors. Trying to pack up everything for a family of 4 means time away from work and personal time spent on packing and unpacking. These renovations should've happened as units are vacated.

At the moment they are renovating apartments while we are still living in them. Packing up is like…read moremoving and rent will go up for sure. Empty kitchen, bathrooms etc is alot of stress. Dont get me wrong i really like my apartment, location and Ive never had a problem w the office staff. Its just a stressful time

excellent ! Great customer service, grounds well-kept, property well-maintained! Wonderful…read moreamenities! Quiet, relaxing place to live

Maintenance request was promptly addressed and executed timely. Very professional staffread more

Edit: 01/07/2026…read more After sending an email to the community management, we received an email (summarized here) from the senior community manager: * Car break-ins are common crimes of opportunity locally and nationwide. * Security is not onsite at all times, and response times vary based on urgency and call volume. * A community message will be sent with tips to reduce vehicle break-ins. * Best prevention advice: remove all valuables and keep nothing visible inside vehicles. This is inadmissible, irresponsible, and frustrating. Instead of offering real measures to prevent insecurity in the community (highlighted by residents in Google reviews over the last 6 months), they are basically saying this is the situation and there is nothing else they can do apart from asking us not to leave valuable things in the car. When we said that this is concerning, as whoever broke into a car can break into a home, their response was: "At this time, we have not received any reports of apartment break-ins." This is ridiculous, as you cannot just wait until it happens. The deterioration of safety and security implies taking real measures by management to prevent crime in the community. We have also tried to reach out to the senior manager by phone and asked her colleagues to call us back, but they never did. 01/06/2026 Our car was broken into yesterday while parked directly in front of our unit. The door was opened, and personal documents were thrown across the front seat. We immediately called security and filed a police report with the Columbus Police Department. Security did not arrive immediately; they arrived one hour after we called. This is really concerning because we have been reporting untagged cars and security issues for months with no action taken by management. I have also seen a neighbor's Google review reporting the same type of incident around the same time, which shows this was not an isolated case. We do not feel safe in this community.

Before I moved to Sunbury Ridge, I completed an EXTENSIVE search of suitable options. The main…read morethings I was looking for was the distance from my job (downtown) and Easton, polite and friendly individuals in the leasing office, cleanliness and low noise level. This place meets all of my expectations. The staff is beyond friendly and extremely helpful, especially Jim and Chelsea. They always go above and beyond to help you out in any way they can. They have always been so nice and helpful. If they don't know something, they will ask and get back to you the next day. The neighborhood is quiet and anyone I've encountered has been friendly. I really don't hear too much from my neighbor above me. Once in a while I hear something, but I always have peace and quiet. The area is clean and if there is anything of concern, they quickly send friendly reminders to everyone. I'm terribly afraid of mice and that was another concern of mine, living so close to the woods, but I haven't had any rodent problems at all. I love the look of the interior. The one bedrooms will be getting makeovers. There is ample parking. There are events within the neighborhood here and there, which are pretty fun. I've lived here for almost a year and I've only had two work orders. Maintenance came the very next day, both times. My only complaint is the windows are pretty drafty. When the temperature drops it can get pretty cold, which means you have to increase the heat. I bought some Duck brand, plastic installation kits, so hopefully that will help. It also may take a while to receive a mail key. I've been here 10 months and I have yet to receive one, but that is the fault of the post officers Innis Road. I've made so many trips to the post office and spoken to many mail carriers, to no avail. I literally stalk them on Saturdays just to get my mail. That is just my experience. All in all, I would definitely recommend this place to anyone!! I love living here.

My family loves it here. we've been here 6 years! The pool is always clean and it's open longer…read morethan swim season. The movie theater is so fun for streaming a new movie for a "private" screening, the fitness center is stocked with new equipment, and maintenance and the office staff (shoutout Abby and Olivia and Adrian) are absolutely top tier! Seeing them is like seeing old friends! plus you're close to literally everything from highways to Easton to hospitals and such. Don't live anywhere else- you'll be sad.

Clean and comfy facility with very fair rental rates. No issues using the app to pay rent, submit…read morework orders, or message the office. The staff is super nice and helpful, as are the other tenants. They host an assortment of events for the residents (my fave was the $10 Crew game). Right off the 161/270 with a Kroger strip mall two blocks away and 3 miles from Easton Mall. Been a tenant here just over 3 months.

This place is so bad and I will never recommend it to ANYONE! Rent there at your own risk! In fact,…read morenothing works. From the manager who's a typical black woman but have no compassion for her customers. Mentainance never showed up for a single solution and they will end up fighting, insulting and calling you names. Painting a picture that you are just doing too much. I had to break the lease because they never deliver anything on paper. No one should use them. Get a better place for comfort and peace of mind. Zero recommendatio for this place called Villages At Waggoner. They are very disrespectful and rude! Especially one lady called Nadia. Super rude amongst the rest! Avoid them for comfort

Only giving two stars because the community is safe and quiet, and affordable based on my…read moreexperience. I'll give them that. Read the reviews about excessive charges after the lease ends, they are legit! I received a bill for over $600 with outrageous expenses included. I was charged for rent due to unclear and vague communication about key drop off, something completely out of my control. There was nothing in writing about "lockbox" drop off of your keys and I believe that is intentional. They gave me more bogus charges that I was able to argue with photographic evidence. I spoke with Rosemond and Kacie about this matter and Rosemond mentioned the drop off once more after that rent charge was removed, which I find rude and unnecessary. I still feel there are charges that need to be removed as I received an additional invoice that I find questionable. I rarely write negative reviews because I work with businesses and know how impactful reviews are but this is necessary. Make sure you take pictures and keep record during your time here because you will get charged after move out. Regardless if charges are legitimate or not. During my time here there was a maintenance request that was never finished, another time my shower water was left running after a shower repair, also muddy boot stains left in my shower once the service request was done. I got a toilet replaced without a lid that properly fit the toilet and the toilet was dirty. Appliances in units that are not renovated are old and break down easily if they're not already broken when you move in. Because my unit was so affordable and I felt safe living here, I let some things go. Regardless of what their response to my review is, my review is legitimate and truthful and I left nothing out. I was a good tenant and never had issues with management/office staff before. It's a shame that they do this to tenants after moving out. Make sure you know your rights as a tenant.