Needed to find a smaller ALF for my dearest friend, since she needs more hands on care and this one…read morewas highly recommended. I knew I found the type and quality of care given was one that I was looking for in Mama Llama. The owners and staff are very friendly and attentive.

My mom recently transitioned to The Club at Wellington, and I cannot say enough wonderful things…read moreabout our experience so far. From the very beginning, the staff, nurses, and management have been exceptional. They have been accommodating, responsive, nurturing, loving, and genuinely caring toward my mom. Most importantly, they make an effort to keep the residents engaged, comfortable, and having fun. As a daughter, knowing that my mom is surrounded by people who truly care about her means more to me than I can put into words. From the moment I first connected with Pandora, the manager, I had a feeling my mom would be in great hands. She made the entire transition so much easier for our family and has continued to be incredibly responsive, compassionate, and accommodating. Olma also deserves a special mention. She greeted me with open arms from the beginning, and every single time I see her, I am welcomed with that same warmth and kindness. There are so many other wonderful people there whose names I am still learning, but each person has contributed to making us feel welcomed and cared for. Moving a parent into an assisted living facility is an emotional and difficult transition for any family. Having a team that treats your loved one with kindness, dignity, patience, and affection makes all the difference. Thank you to everyone at The Club at Wellington for welcoming my mom and making her feel at home. Knowing she is being cared for by such compassionate people gives me tremendous comfort and peace of mind. I am truly grateful for all of you.

All the staff and nurses are so warm and loving. The facility is spotless and well cared for. The…read moreresidents get individual attention. They treat our mother like their own family. The meals are wonderful and nutritious the residents all eat together at a family dinner table. It the next best thing to being in their own home. After scouring Palm Beach county for the best place for her, we feel so blessed to have found this place for our mom.

Outstanding care. The facility is spotless, as are the rooms. They go above and beyond in their…read morecar. E. The aides who are responsible for the residents are kind and professional. The food is excellent.

My husband has Alzheimer's and spent over 2 years in Palm Beach Memory Care. The experience was…read moreterrible. I was there almost every day and found he was not clean, several times soaking wet, rashes, unshaven, filthy room, dirty laundry piled up. I put a camera in his room as it was so bad. Short staffed. Many times night staff could not be reached when I called as my husband slid off the bed and was on the floor. One time for over three hours. There were supposed to be alerts on the bed. This was an ongoing until I finally removed him December, 2025. Scabies was prevalent in August, 2025. PBMC said my husband was the only case. They made excuses about those who were scratching and had rashes. We complained until they finally brought in their dermatologist and the results all came back inconclusive. A few of us who took our loved ones to our own dermatologist got positive results. Family members tested positive after they were told their loved one did not have it, even though she had rashes and was treated. ??? Due to my trying to correct issues rather than move, we were evicted. Family members said I was an advocate for them as well. Since we left in December, several other families have left. I have been told they had to treat the residents as scabies was rampant. Some staff had it as well. A family member told a group of us the chef told her there was no money for food and they were running out and were using tiny scraps of turkey soaked in water. Some staff members, including Gina, who was great with activities, recently quit as she had enough. This barely touches on the problems in this facility. I asked James, the maintenance person why the carpets have never been professionally cleaned in over two years. He said he got an estimate, but management would not approve funding. He said he could not do it. properly with his machine. The one star I gave is for the few caregivers who do try to do a good job, but they are frustrated with the situation. Tae, the chef, seems to care, but his hands are tied. We need to band together to protect our loved ones. I am 78 years of age...the pressure has been horrendous and affected my health.

My father lives here and he loves it the staff is very nice and professional I love it here for…read morehim Brenda

I recently had experience with Colonial Assisted Living at West Palm Beach, and overall, I'm very…read morepleased with the care and environment they provide. The staff is attentive, compassionate, and truly seems to care about the residents' well-being. It's clear they put effort into creating a safe and comfortable space for everyone.

As a gerontologist, who has worked in the field of aging for over 36 years, I was very impressed…read morewith The Meridan at Lantana. The campus was extremely well designed. The rooms are spacious, comfortable and most importantly designed with the special mobility issues that arise from aging. The staff is extremely friendly, knowledgeable and engaging with residents. The residents I interviewed were positive and very satisfied with activities, care, food and staff. The Sales Director, Shana Wendell and the Executive Director Enid Naisoent are very responsive to all questions that came up on the tour of this complex. Ms. Naisoent took time out of her day to answer all questions posed by my client, a prospective resident during lunch in Meridian's lovely dining room. Overall I would highly recommend this home for your loved ones.-Caryl C. Abshire CEO of Honor Thy Elders

My elderly family member contracted a deadly illness here. He did not take his wallet when he was…read morebrought to the hospital by EMS. When I went back to get his wallet, it had "disappeared". My family member had no memory loss and was a PhD...there was zero chance the wallet was not in his home. I knew his apartment well, and many things in his apartment also had mysteriously "disappeared" while he was dying in a hospital. I found out that staff was sent to clean out his refrigerator 2 days after his admission to a hospital. Additionally, My family was not refunded the months rent he did not use, which was over $4,000. I am so angry when I think of this place. They don't care about anything but money, and certainly not the people's lives that reside there. How dare they act dumb when I asked where my family members wallet and others belongings were? Absolutely disgusting management, and completely untrustworthy. What a disgrace. *Adding that this is my opinion and my experience.

I would like to compliment and thank Keisha, a wonderful and caring aid at The Arbor memory care in…read moreLake Worth. Keisha watches over my mom during the day. She encourages my mom to participate in several activities during the day. She keeps her on schedule for her meals. Keisha will keep my mom company when my mom is asking about one of her kids and we aren't there. She really cares for all the residents as if they are family. This attitude permeates the memory care center under the wonderful leadership of Alison Liquori. She is calm, caring, and always responsive to residents and families needs. My mom will be 100 this fall and her family is thankful that she is at The Arbor memory care facility.

As a professional caregiver who worked inside this facility accompanying a memory care resident, I…read morewant to share what families should know before placing a loved one here. This facility is expertly presented. The marketing is polished, the awards are visible, the tours are warm. What I witnessed working inside tells a different story. Staff yelled at residents, the people in their care. This was not an isolated incident. I also observed a resident being kept isolated in her room, apparently because staff did not want to manage her. When she told me she was hungry, I helped her into her wheelchair and brought her out myself. No one on staff had responded to her. On medication: I personally observed and reported improper medication administration to both the facility and to my agency. Families should ask specific, detailed questions about how medications are tracked and by whom. Here is what I think families most need to understand: the staff know when they are being watched. When families visit, the tone changes completely, the staff smiles and are exceptionally friendly. The moment they realize you are not a visitor, that you work there, that you live there, the warmth disappears. That gap between the performance and the reality is the most important thing I can tell you. At $3,600 to $6,895 a month, families deserve more than a facade. I share this not out of personal grievance, but because your loved one will be there when no one is visiting.

Update: While I live thousands of miles away and due to low income I cannot visit often, I have…read moreheard and regularly receive reports from family members who have been there more often. Artis Boca Raton is one of the best Memory Care Homes in the area, and I feel reassured and have some comfort, in knowing that my mother is in kind and competent hands. While I must stand by all I said in my earlier, fair review - which had favorable things to say about Artis Boca Raton - it is important to give an update as well. Caring for elder people with dementia is a vitally important and very difficult job. While I wish I could "see for myself" more often, I trust from what family members have told me, that my mother is safe, well cared for, and far more comfortable at Artis now. This means so much to family members, who by the cruel twist of fate cannot be there more often. My mother means the world to me, so I wished to thank Artis Boca Raton for taking such good care of her while I cannot.

This facility exhibits serious and ongoing deficiencies in both operations and resident care. Staff…read moreconduct is consistently unprofessional, marked by indifference, lack of accountability, and a failure to perform even basic caregiving responsibilities. There are significant safety and maintenance concerns that appear to be routinely ignored. The building is in a state of clear disrepair, with needed repairs left unaddressed. Sanitation conditions are unacceptable; bathrooms and floors are frequently dirty, and there is a persistent and concerning presence of mold and mildew throughout the facility. Most alarming is the apparent neglect of residents' fundamental care needs. Basic hygiene is not consistently provided, with residents reportedly going without regular showers due to staff inattention. This represents a failure to meet even minimal standards of care and raises serious concerns about regulatory compliance and oversight. The overall condition of the facility--both in terms of physical environment and quality of care--reflects systemic mismanagement. Prospective residents and their families should approach this facility with extreme caution and strongly consider alternative assisted living and memory care options in the West Boynton area that provide appropriate standards of safety, cleanliness, and resident care.

Had an excellent tour and very informative. Sorry that you are currently full we will have to keep…read morelooking as we are in current need. if we cannot find something soon we will return to get on the wait list.