Well as promised here we are for my Queen Bee's birthday and I don't even know when to start. Well: let's start with checkin. Rain was so solicitous and friendly, as was her coworker Paul. They were very friendly and told us that when our room was ready (we got there early and then 76 rooms checked out this morning) they'd call. So we sat at the bar for a good while of Happy Hour (1430-1800hrs) even AFTER our room was ready. Sheila was a fantastic hostess: VERY friendly and solicitous! She answered all we ever wanted to know and beyond regarding beverage and food selections available. Prices still remain reasonable too! Whine we were sitting there, Sandy the GM came out and spoke to us about all that been done since last we were here in August. The place looks awesome and like a whole new property, although they're still working on details and final touches. I'm totally done with that, and just love what has happened here to get this hotel looking 21st Century modern. When we finally DID go upstairs to our room....HOLY MACKEREL!! This was a total transformation! New floors, new paint, new furniture and pretty much new almost everything else. No more uncomfortable, unappealing 1968 era old fart furniture made by Marriott. Room was sparkling clean too. As you see in the pictures, the lil suite I booked was actually a HUGE one. I can't imagine a better birthday treat for my dear Queen Bee. If we had both Daughter Units and all six grandkids along for this jaunt, we STILL might have sufficient space. Well: probably not, but it's absolutely fine for two! So we went back down for a leisurely dinner, and Sheila was more than ready for us. Both our food choices were very nicely prepared to order and I have no complaints. Again: VERY reasonable prices for bar and food. Breakfast area was a bit shrunk due to continuing construction in the lobby area. Breakfast was still good and a full breakfast, included in the price of our little room. So now that this hotel is nearly done with moving up to the next level, then make a beach getaway HERE. You will NOT regret it!!!!! read more

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I loved staying at this hotel! Although our "ocean view" room was kind of disappointing for a view (we looked over the parking lot) I did think that the hotel itself, including the on site restaurant and complementary breakfast were very nice. This was the quietest hotel I ever stayed in.. which was awesome. We had a two bedroom suite, very roomy.. would recommend for families! Thanks for a nice stay. read more

Residence Inn by Marriott - Hotels Near Me - Daytona Beach, Florida

Hotel staff, new renovations, bar & food are all top notch. The General Manager, Sandy, and her entire staff are very guest focused. this is our 4th stay and the last 2 1/2 years have seen steady improvement and great quality! Complimentary breakfast is one of the best and the restaurant/bar serves excellent drinks and food thanks to Sheila/John and the kitchen staff. Beach access is easy and the pool area allows excellent room for sunbathing or shade. We will return to enjoy the sun & fun! read more

Wow how things have changed in 6 months.... Hotel is pretty much the same but the service has definitely changed for the Called to see if there was any up grades (titanium members) which were told no which was fine. We got their late and individual checking us in was definitely some of the worst customer service we have had ( she said "oh you have your complaint and I have mine" etc) huh really!!! We were told they were completely booked and there was no rooms we got the last one. Hmmm ok Go to our room which we had booked through Marriott and it definitely not what we had booked.. called downstairs and informed them this is not what we booked it's not going to work... so the moved us to a different room (REMEMBER THEY ARE COMPLETELY BOOKED NO MORE ROOMS) which was probably what we booked in the first place. Hmmm complete booked blahahah... whatever!!! From a 5 star to a 2 star and I am just being nice! Go to the read more

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Great location. Clean and friendly staff. Close to restaurants. Great breakfast served each morning.

We and our extended family have stayed at The Residence Inn Oceanfront almost every year for the last 10 years. Paul was working at the front desk when we arrived. As a business owner, I would be proud to have him represent my company. He was efficient, kind and informative about our stay. The pride he took in doing his job in a professional manner was obvious. Without a doubt he was the best employee we have ever worked with at this hotel. Also, the renovated rooms were greatly appreciated. read more

I loved loved this hotel. The service was amazing and great communication. The room was clean and fresh looking. Everything was comfortable and awesome. Definitely will be staying here again read more

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Well I was goi g to have a good review except one thing First - appreciate room upgrade as platinum bonvoy memeber. Manager was very nice about. Property - nice property. Pretty good shape uncommon areas. Guest room a little worn but not bad - pretty good for beach front where you always expect some additions wear. Big issue became for me - my mother smokes and she was with me on trip down to look at houses for her. I'm not a smoker so maybe I'm not up on rules. But she smoked in balcony and it got me a $250 smoking charge on my bill. Person at desk said there is sign at entrance a smoke free facility. I would expect the balcony would say no smoking if there was no smoking outside on balcony. Like I said I'm not a. Smoker so I don't really know the standards here in the hundreds of marriotts I have stayed in. I asked the person answering message and person just recited they are non smoking facility. I asked if manager could review this and got silence. So while I had good things I liked about this property I will not be returning (as a non smoker who actually hates smoke). I will w sure if I have to go somewhere with my mother it won't be to a Marriott property as appears when they say non smoking facility I'm supposed to always assume all outdoor areas included. Also of note as of Jan 2023 the deck to beach. Beach access and pool are closed because of hurricane damage. They said probably spring before opens. read more

I booked this hotel it says "Residence inn by Marriott Daytona Beach OCEANFRONT" to get away from town, relax and expected to have a room facing the beach. Well, yes it was facing the beach (KINDA). Worst part is the first thing you'll see from our balcony was a pile of trash in a truck. I asked the front if they could move us to a room with a nicer view but they said they were full. Breakfast was the same for 2 days. Other than that, the pool was warm and the hot tub was hot. Everything was clean. read more

Stayed here for 7 days for a trip to visit family. We generally stay at the Delta when down in Daytona but with the recent hurricane damages and needing more space this trip we opted for the residence inn. As a self proclaimed Marriott family, we have stayed at a variety of levels of Marriotts, but have always been satisfied and appreciative of their services. Firstly, when pulling up to hotel, it clearly needed a good power wash and the balconies needed painting. The lobby is recently upgraded and very nice quality. The front desk staff were helpful and friendly. When given our room, we were told that we would not be able to be upgraded to oceanfront due to the room being only available for 2 out of 7 nights so we cannot upgrade for even those 2 days, it has to be the duration of our whole stay. We got a residential suite double queen, which was a nice room with adequate amenities, it was just dated. The furniture was worn and clearly used. For breakfast, we appreciated the self service buffet. However, the container for oatmilk was dirty and the milk was completely spoiled. After telling the attendant of this, it appeared the container was still dirty for subsequent days. Additionally, the only gluten free options were either a blueberry or chocolate muffin. We tried to do laundry on the third day and the machine would not allow us to auto select the water temperature after choosing what kind of materials being washed. This turned in to a fiasco in terms of getting assistance from housekeeping/engineering to assist to stop the wash. The wash ended up being done before they could help. Luckily no clothing was damaged. The view at the hotel was great and they do currently still have damage to their pool area from the hurricanes. It was stated by the property manager representative, Sergio, that they will be done by the end of this month. Overall, not a bad stay or hotel. Definitely can use some upkeep but enjoyed our time in the sun. read more

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There was a time that one would be able to give a clear five stars but now that the pandemic has dwindled down so has the standard of cleanliness. Upon arrival the front desk was quite busy but not employees were attentive and very kind. So we journeyed to our room. After entering the room the joys of a calm stay on the beach slowly disappears. The room has a aroma of dampness and the bathroom was filthy. The floors could use a steam cleaning in a desperate way. For a hotel that once screamed welcome it now felt like the I care left the building and the emotional welcome became meh. After letting the leadership know of the dirty room one must give credit that they sent staff to clean the bathroom but the floors still cried for help and the layers of dust still crept out from behind the beds. Once the couch was converted to a bed the leftovers from guests of the past came to the light to which we kindly returned to the desk. The icing on the cake was being a gold elite member one could expect to have a late check out up to 2:00 PM or 14:00, but not here they only allow up to that time for platinum members. Being a platinum member their benefit should hold an expectation of up to 4:00 PM or 16:00. It just seems apparent that when you use points that one earns by staying at multiple hotels one could expect low quality and poor service. If one chooses to not redeem points they could expect better quality and great service which was the case when we stayed back a year ago. For a brand to treat their guest in this manor it only seems logical that one should discontinue their membership and begin a new journey with another brand. read more

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The Residence Inn on A1A in Daytona Beach Shores is absolutely the best! the manage Sheila is the best manager of any hotel I have ever beven to! Her staff is exceptional as well! Her bartender Sheila was also phenomenal! I travel with my daughter and son-in-law and their girls a lot with and I will say by far this place outranks them al!! I highly recommend this location! read more

We started our Stay on February 21, 2025. We arrived early and were accommodated with an early check in. We got settled and went to the bar and ordered food and drink. The food, atmosphere and the lovely bartender, Sarah, were wonderful. We ended up eating there Friday night and Saturday night as well. We enjoyed drinks by the pool and once again on Saturday had the pleasure of having Sarah as our bartender. This was our first trip to Daytona and we will definitely be back. read more

Terrible service. They would not let us check in and then cancelled our reservation. Not worth the price for the horrible service.

Check in is supposed to be 4 o'clock. At 4:10 room is still not ready. But imagine if we checked out past the deadline they wouldn't blink twice to charge us so why is this ok. Lightskinned lady with braids openly said if we left past check out we would openly be charged but they shouldn't feel any consequences for being late to allowing us to check in ...this is not right will never come here again Also the shower head is loose bout to fall off in the room. The balcony is rusty and looks like a disgrace it's disgusting meanwhile neighboring hotels look amazing dealing with the same Conditions . I would never come here again and advise others to think twice staying he read more

Disgusting hotel, nasty! Would not recommend! Carpet dirty, spots of carpet missing, blood on toilet, shower dirty, hair around toilet from previous visitors, electrical hazards behind sofa, peeling paint from outside railing. read more

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Awesome newer hotel right on the beach. The property is nice and clean, the staff are all pleasant and very accommodating. In the morning they have a full breakfast bar that includes your staples such as eggs, bacon, potatoes, and cereals but you can also make yourself a waffle or a breakfast wrap. Many food options to choose from. They have a full bar for your afternoon evening libation. Not a bad idea to have a cocktail and walk a few feet to the beach. Overall it's a nice property and because I'm here for business, I get a lot of work done and can distress if needed. read more

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All the comforts of home and more await you at the Residence Inn Oceanfront in Daytona! Their amazingly appointed and spacious suites offer sweeping views of the beach making this oceanfront location the perfect spot. This location is 25% larger than the traditional Residence Inn's and have a fully equipped modern kitchen with separate dining and living areas, there is so much room to move around and relax in. The bed's are beyond comfortable and you can drift off to sleep in luxury with the calming sound of the ocean as your background music. The Residence Inn Oceanfront also offers a full service oceanfront bar and grille, a complimentary full, hot breakfast buffet plus wireless internet access in both the lobby and your room, a 24-hour fitness center and business center ... so many perks to indulge in! There's even a terrace overlooking the ocean for special events, an outdoor pool and hot tub. They event have a grocery delivery service and laundry access.  You're right in the middle of everything while staying in perfect comfort and convenience while staying at  the Residence Inn Oceanfront in DaytonaI also do not want to forget to mention how accommodating and friendly the staff was during my stay! They do not miss a thing that you might need, this really is the place to stay in the Daytona area! read more

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You know what? Sometimes all it takes is amazing customer service for a five star review. I'll even overlook the cranky breakfast server, because the front desk staff made my mini getaway with my girlfriends 5 lovely stars. I'll lead with that. I arrived and the lovely lady at the front desk (I'm HORRIBLE with names, I'll find out in the morning and update my review, but this can't wait) **(edit! Her name is Fatima!) immediately thanked me for being a Titanium Elite member. That's such a nice touch, and my spouse is really that member, I just get to travel on his perks. Anyways I guess I get to spend 150 nights a year without him so I'll revel in the compliment anyways. She sent for extra towels, and each time I walked by for coffee or incidentals during my stay, every single person at the desk was attentive and friendly. Warm fuzzies! The breakfast bar! Those waffles are off the chain with Nutella and caramel topping. For the record I'm technically still here on the last night of my stay and I'm counting the hours till I can get another waffle and fresh fruit. I've stayed at many Marriott properties, and I have to rave about this dining room and breakfast set up. The view is ridiculous. It's the most glorious vision first thing in the morning. The sunrise is breathtaking. The rooms were amazing too! I got two. Both with a sofa bed because some nursing school girlfriends stayed with me. The TV. Rotates. Omg. The TV swivels no matter what room you're in so you can watch your Nationals kick the Astros butts and open wine at the same time! Who could ask for more?!?! Ok a couple of small things. Walking out the balcony, that step will try to kill you. It's dangerously high. The showers don't drain very efficiently but I'm not deducting anything because they were very hot and relaxing. The room was clean, and I itch at most Marriotts due to their detergent, I didn't here! That was heavenly! Anyways, long story short...this is my favorite Residence Inn, and I'm SO EXCITED to be booking a family getaway here very soon. Thank you all for a lovely mini getaway. read more

Residence Inn by Marriott - Hotels Near Me - Daytona Beach, Florida

Let me start off by saying.. we are "Marriott people". We stay at Marriotts all over the world, Titanium is our goal. This hotel is not up to the Marriott standard. The service is horrific. The hotel is filthy. There are shoes in the closet that don't belong to us..... that's how well they clean. The pool is so dirty. We had to ask the front desk day after day to clean the pool. Our toilet didn't work, they knocked on our door, handed us a plunger and walked away. What???! Never in my life would I pay thousands of dollars for someone to hand me a plunger. It wasn't even clogged, it just didn't work! The railing on the balcony is peeling so badly, my 2 year old got a sliver stuck in his foot. What kind of paint is it? Is it lead based? Just don't do it!! I paid Marriott prices for a no-tell motel! I want a refund! read more

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I was a bit hesitant on this hotel but surprisingly shocked on just how wonderful our experience was. We haven't stayed at a Marriott in some time since we are Hilton Honors members and now I realize we need to widen our hotel loyalty. Parking: Not big and was always full. We loved that it was close and we didn't have to hike 2 miles to the car especially since we had a 10x10 canopy that's quite heavy. We could also view our car from our balcony too which was nice. Pool: The hotel says it's "heated". It was cold when we got in but we are Floridians and we like our water temps 85+. The hot tub though was HOT (too hot for kids but I really liked it). Beach Proximity: Perfect! Literally Steps away. Steps down a steep staircase that toddlers would need guidance. Breakfast: VERY nice! We were impressed. Bar Restaurant: Typical bar food but was good for the price. We were happy 2 Bedroom Suite: So clean, up to date and spacious. Only thing I saw that could be better was the balcony. Needs paint and returning. There is a step up and over to the balcony that was a trip hazard for our toddlers so we didn't go out on the balcony. Overall: Very pleased with our stay for $250 total for the night. read more

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I would have to say The Rooms are not "Covid Clean". Splatter marks on the walls, dusty, finger prints, stains on couch, stains on mattress skirt, used Band-Aid on side table.Room definitely needs a deep clean and attention to detail. On a positive note Staff is very friendly and helpful and Great location on the beach. read more

The front desk customer service is absolutely horrendous. 3 different people will tell you 3 different policies. Seems like no one knows what's going on. Now the housekeeping we passed by were always great and friendly. read more

Whenever I'm staying at any Marriott property, I always set the bar very high on what I expect.  And staying at the Residence Inn by Marriott in Daytona Beach, FL MORE than lived up to these expectstions! From the very well kept manicured grounds outside, to the spacious and immaculate lobby, this place was beautiful! Not to mention plenty of free parking. The staff was professional and courteous and very attentive to my needs. Check in was a breeze! The suite was amazing! Two large widescreen TVs, full updated kitchen (The refrigerator was better than the new one we just bought!), coffee maker that included coffee, tea, and everything else you need to start the day! The bathroom was huge! More than enough towels, strong hairdryer, and all the soaps and conditioners one would want! (I say all that because all these small details are not always met when I travel!) And last but not least....GREAT water pressure!! The pool was more than you'd expect from the best resorts. And finally, the view. Sitting directly on the beach I had the most beautiful view from my room! The hotel industry is very competitive. Over the years one of my favorite perks that hotels have added to stay ahead of their competition are the complimentary hot breakfast they offer. There's was very, very good! A full choice of hot and cold breakfast foods and everything was fresh! So if you're ever heading to the Daytona Beach area....I highly recommend staying here!     #Residence Inn #Marriott    #DaytonaBeach #Florida   #Entertainer #TravelIgnite  #IgniteHospitalityServices read more

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Handicapped + traveling doesn't always go as planned and this hotel was the best part of our day. Rollin accessible shower and large pivoting space, separate room for bed from kitchenette with living area sofa and TV. I honestly could have stayed forever! read more

This property is vile. Avoid at all costs! I wish I could give it no stars or negative stars. Hands down one of the worst hotel experiences I have ever had. The room was so disgusting...dirty, worn and foul. I contacted Marriott to make two claims about this unacceptable property, and they have done nothing. The photos speak for themselves. The sock in the picture was in our bed, and it wasn't ours! read more

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We stayed for four nights. The desk clerk assigned our room. We got to the room and found it was a handicapped room. We went down to the desk and expressed our displeasure with the accommodations as we did not request or need handicapped accommodations. The clerk was defensive and rude and said no changes could be made. The next day we spoke to the manager (Sandy) who assured us that she wanted to make our stay comfortable and enjoyable. She worked her magic and showed us another room. We moved our belongings to the non handicapped room. She showed compassion and professionalism in our stressful situation (the day we arrived at hotel we had just spent in the hospital saying goodbye to a loved one). We thank Sandy for making our stay enjoyable. We will be back soon. Thomas and Beverly O 'Day read more

I just love this place! Very comfortable, clean and great mattresses! The stars is fabulous! I have nothing but great things to say about this place! It was a last minute booking on a wimp, so glad I picked this place! read more

Residence Inn by Marriott - Pool area - Hotels Near Me - Daytona Beach, Florida

We are Bonvoy Titanium members, and we were very disappointed in the property. The hotel was in a good location, but overall condition of the hotel was poor. Photos posted show the hotel need significant repairs and updates, from worn out chair in the lobby to trip hazards and broken gates by the pool. Do not recommend this hotel. read more

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We checked in on March 2nd between 2/2:30. We booked a 1 Bedroom Queen Suite with Sofa Bed and Balcony (incl kitchette). We were pleasantly surprised with the amount of room we had. The balcony was huge, it had a table and chairs so you could sit outside and enjoy the smell of the ocean. When we walked out onto the balcony, there were 2 beer cans on the ground and an empty mini liquor bottle on the table. We aren't sure if housekeeping didn't clean the balcony or if guests in other rooms threw their garbage onto the balcony. The balcony smelled of beer which I am assuming came from the cans laying on the ground. This is the reason why I am giving the hotel 3 stars. Breakfast was a good start the day. We will give them another try when we plan a long weekend. read more

Residence Inn by Marriott - Beer cans on the balcony of the Suite we checked in to today....... - Hotels Near Me - Daytona Beach, Florida

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What a great hotel for the price! Beautiful beachfront location, friendly staff, incredible lobby, very tasty breakfast, amazing pool, and rooms with a view! My only complaint is that we were given a room with a shower only and the shower was poorly designed. To turn on the water you had to reach in from the back and there was no way to not get wet. The hotel is actually in Daytona Beach Shores. To me this is a plus...plenty to do but not as run down and spring breakish as Daytona Beach. The breakfast is pretty amazing with lots of variety. I will definitely stay here again for a weekend getaway. I have a feeling it's expensive in the spring and summer but it's a great deal in the winter! read more

Residence Inn by Marriott - Hotels Near Me - Daytona Beach, Florida

Just so you know, this hotel is the hotel ON THE BEACH (there is another Residence Inn next to the Speedway). This is a very nice hotel. It's right on the beach, located about 5 miles (south) down from the Pier and main Daytona Beach night life area. It appears that every room has a balcony that would have a beautiful ocean view. I was very happy with the hotel. Parking is on-site and is free. We were greeted by Dave, who was so nice - he has a very charming personality. I came into contact with him several times during my 3-day stay, and he was always nice and helpful. The lobby is beautiful. There's a huge TV and a lot seating, also a small business center. There's a full bar that looks out to the pool and the beach. The breakfast area is very large - and the room is bright and welcoming - again, that pool view. The complimentary breakfast was better than most Residence Inns; it was more like a resort-type-hotel buffet - LOTS of choices. The people working the breakfast area were super efficient, always wiping down the tables and refreshing the food regularly. It was one of the nicest breakfast buffets I have come across (and the best was, it was free!). Our suite was renovated and very nice. The balcony faced north, and if you looked to the east was the Atlantic beach view; to the west was the lovely Halifax River - can't beat that amazing view. The balcony had some chairs where you could sit out and listen to the waves crashing on the shore. There was a very comfortable king bed in the room, and a spacious bathroom. The bathroom had been renovated and I liked the countertops. It was a glass shower, very big (no tub). There's a large closet to keep your stuff in. The sheets were clean and fresh, and there were plenty of big, clean towels. The bathroom was super-clean and I liked that the bathroom area had tile on the floors, rather than carpet. I was in Room 711. As in all Residence Inns, there was a fully-equipped kitchen. This one was particularly nice because it had an ice and ice-water dispenser on the outside - you never even had to open the frig. You could get crushed ice, cubed, and chilled, filtered water. Very nice. There was a separate living space with a large couch and big screen TV. All in all, it was a very nice, very spacious room. No complaints. Now, let's talk about that pool. This hotel has the feel of a full-service Marriott and a resort hotel. The pool was absolutely fabulous. I couldn't believe my eyes. It was huge, and it overlooked the beach (awesome view while you are in the pool - see my photos). There's a very large hot tub. The entire pool area was really quite spectacular. Again, for the location. It's about 4 or 5 miles from the main downtown area (south), on the beach, and there are a couple shops around it. There's a Publix supermarket very close by. Mostly, there are high rise hotels in this area. There are also several charming, vintage type hotels and apartments (old buildings!). Another 5 or 6 miles to the south, you reach the beautiful Ponce Lighthouse (go see it!). In Daytona there are areas where you can drive on the beach. It's a $10 fee to do it, and there is an entrance and fee station right next to the hotel. I was laughing at people driving on the beach, then we decided to do it - and I highly recommend it - it was fun. What else can I say? Nice front desk, beautiful lobby, amazing pool, excellent FREE breakfast, and a very comfortable suite. And, that view - amazing to look out at the Atlantic Ocean. All good! p.s. I will mention one thing, because I never came across this before. I booked this hotel, and there was a 2-day cancellation policy. No problem. A day before my arrival, I received a 1-night charge for the hotel on my credit card (I reserved it with a credit card). When I arrived, I asked about being charged 1 night before even arriving - he explained that that is their policy because it was a resort area. That sounded logical to me. I stayed 3 nights, and when I checked out, the charge for the other 2 nights was on there. I just mention it so anyone will be aware of the 1 night charge - it was just something I had never seen, but it worked out fine. read more

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This is an older building that Marriott bought and remodeled . The remodel has some issues. The A/C units are loud enough to keep you awake so good luck if you are a light sleeper. The paint is peeling off of the railings all over the property and looks very bad. The toilets do not flush well and cause problems. The hotel is in one of the more undesirable parts of Daytona. It's not the worst part but not good either. Parking is tight. People were smoking on the balconies. The balconies are very small. This is an ocean front property. It is best to pay the extra money for ocean front. I would not stay at this property any other way. The hotel is overrated . Unless you are ocean front, do not pay more than $150 per night for this property. I was not impressed by the staff. I doubt that I will ever return. read more

Residence Inn by Marriott - Hotels Near Me - Daytona Beach, Florida

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Definitely enjoyed our stay. The staffs were all nice, they even brought us an amenity for our anniversary. And let me tell you, it doesnt always happen in select service hotels or extended stay brands so I really appreciated the effort. Breakfast was yummy, pool area was well kept. Only thing os i wished there was a firepit. read more

I already can't wait to get back to this hotel. You'll be pleasantly surprised with their two-room suite set-up. It's spacious, has a full kitchen, a sofa pull-out bed, super comfortable beds, free breakfast, pool & jacuzzi, on the beach, on-site free parking, has a balcony view of the beach, and you can smell and hear the ocean. Did I mention right on the beach? It's in a quiet part of Daytona beach and not in the middle of the tourists and away from the strippers. Nick was awesome at check-in. He was very accommodating and friendly. read more

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I will start out by saying we are long time Marriott Reward members who also owned a timeshare in Fort Lauderdale, Fl. Beach Place, when they first opened. Marriott's brand name, cleanliness, attention to detail and employee values were outstanding in the old days. So much has changed from those days that the Marriott family would be appalled by whats happening with the lack of attention to detail, training, and overall customer experience in their hotels.  All 3 families staying here are in the executive management field. We all deal with many employees, customers and large facilitates. We know first hand what is involved in overseeing a succesfull business and operation daily. We will start off by saying this hotel is in a fantastic location, easy to get to and the beach is really nice. This hotel has unlimited potential. The breakfast kitchen and bartender staff were also very attentive, food was better than expected in this day and time.  KUDOS to them as they get it. Too bad it is missed on all the bad things that happened this week during our family of 10, 3 rooms, stay at this hotel. Also by talking with at least a dozen other vacationing people we are not alone.  There was absolutely NO attention to detail of anything a guest would expect. All were documented with photos. All guests were shocked the management was never seen walking the grounds, talking to guests , especially the pool area in the 4 days we were at the hotel.  Yes we were outside by 6:00 AM and stayed every night until late with many other guests. Check in procedure was terrible it took over 3 hours to get all our rooms with only one desk person. I talked directly to "Robert" the Gen Mgr and was told this hotel was at full staff and yes they have done away with all points, gift bags, etc. They even gave you points for not having your room cleaned... daily, nope no more.. and they are fully staffed ? Room 504 had dust so thick on all the appliances including the refrigerator it was obviously not cleaned at all and in a long time. The carpet in the bedroom had a piece missing that looked like a dog had pawed through it unraveling even more. Room 514 had a large play ball found under the furniture. No coffee filters anywhere to be found. Room 502 the air conditioning did not work properly the entire time. Maintenance who came to the room had a poor excuse for this being a "green hotel".  Tell that to someone else who doesn't stay in your hotels and honestly with the AC not going beyond 73 its absolutely absurd when it was set at 70 with the drapes closed. His attitude alone told us volumes !     Yes the thermostat could have been overridden but he failed to do anything except have excuses. A light was out in the kitchen. The safe did not work.. yes probably batteries... but this gets back to attention to detail in all the rooms and or even a checklist by the person cleaning them or inspecting the final product. That night we all went out to the pool and guess what NO TOWELS!  We were told they only had 80 pool towels for a hotel this size!  The staff complained that guests did not return them to the front desk.. once again an excuse not a solution to solve the problem.. how about someone in the pool area giving towels out and collecting them  Then having them washed promptly as needed. Four different days and times they ran out of towels including 8AM, 9 AM and 6;30 PM are you kidding me what did they do the night before forget to wash them !  The pool was filthy dirty, cloudy, sand all over the pool and hotub and not the right PH chemicals at all. it was literally disgusting to look at with all the debris. After "Robert" was told of the pool on the 3rd day by several people.. later that day a man showed up looked in the pool added some chemicals to the pump area and left. Not ONCE in 4 days was the pool vacuumed, swept and brushed properly or did we see anyone doing a chemical check on the water PH levels. "Robert" claimed the same pool company does all the pools along the beach area.. what a scam ! The fountain as you walk out the pool door was shut down with what appeared to be "green slime" in the water.. Over the next 4 days we saw electric boxes by the pool uncovered and exposed wires. A green grounding wire not attached. A sharp metal pole to hold the fence in place was broken and a great sharp hazard.  The shower area to wash your body and feet was a slip and fall hazard and in fact in one day we saw 3 guests fall on the slippery tile. The palm trees on the east side of the pool area had many brown leaves that needed to be trimmed up and the planters were full of weeds. Day 3,  4 people in our party including me were in the east elevator by the pool. AS it was going up and on the 3rd floor it dropped suddenly to floor 1 then abruptly went back up to Floor 2 and was stuck. My wife felt ill and passed out from this sudden drop and movements. Comments are limited. read more

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This hotel don't deserve any points We stay here for one purpose only we are big family who like to enjoy the ocean together but each time and even after couple of bad reviews i still find same lousy management, the manager Giovanni and his front desk staff are really the worst to greet you or to even see a welcoming face plus they all very rude , the hotel' beds are terrible very uncomfortable the carpet is disgusting, i really advice anyone who wants to book here to change their mind and go elsewhere read more

This hotel was by far one of the best I've ever stayed in. I stayed there with colleagues for a business trip. We had one room, but there were two queen beds and a pull-out couch in the suite we stayed in. We stayed for two nights. The entire room was super clean, and having balcony access is basically the best thing ever. The kitchenette is fully equipped with a standard-bearer fridge, microwave, stove, and a half-sized dishwasher. There is also a plethora of dishes provided in the suites as well as cooking utensils. Our room was pretty soundproofed. There were some groups of partiers in rooms around us, but we barely heard any of them once we were in bed. My favorite part? The bathroom mirror lighting. It's wonderful. Not that harsh orange gross look. Also? The 24-hour coffee bar in the lobby. With several options for creamers, sweeteners, and the like. And, you know...the beach. I mean, that's why you stay here. But I will say that the pool was LOVELY. I didn't get in the hot tub, but it looked nice. All in all an EXCELLENT experience at the Oceanfront Residence Inn! read more

Great stay! All staff were polite and helpful. Rooms were clean and modern. Hand sanitizers everywhere, social distance markers out. We had 2 balconies with ocean views. King suite with pullout sofa, plenty of room. Yes, there was paint peeling, but I probably wouldnt have noticed, had other not reviewed it like it was horrible. Pool was clean, overlooking the beach. Beach was beautiful. Plenty of people, yet didnt feel crowded. Breakfast was grab and go. Had all the regular continental breakfast foods. Was ok, but best that could be expected with COVID. I would def recommend and revisit this hotel. Lets be honest, the best thing about the hotel is location...and what a beautiful view there is read more

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First impressions walking in was great until you really look at the details. The hotel looked like a decent one but I did not think the front desk receptionist Ashley was as friendly as she should have been. This place needs a serious upgrade and as I read some of the reviews in here, I agree it does remind me of a motel rather than a hotel. The only thing appealing was the look of the kitchen and the bathroom other than that the colors seemed outdated. The dishwasher didn't work properly, I still had grease on the glasses after washing them. The carpet was awful, it was worn and frayed in several areas. I checked the bed for bed bugs and luckily there weren't any but there was hair on top of the mattress. The shower head needed to be cleaned and replaced. However, I didn't not have any issues with the water but I did over hear a guest complaining about not having hot water. Our hallway light wasn't working and last but not least the paint was so chipped on the balcony. My 2 year old nephew stayed at the same hotel a few months prior and I can't imagine if he had gotten a hold of the paint chips and put them in his mouth. The pool was also dirty and filled with bugs and sand. On to the good... The other male receptionist were nicer and gave us towels when we needed them and all of the kitchen staff was very nice to us. They always spoke and said good morning and even when above and beyond to ask the chef when the andouille sausage would be back on the menu. If you are lucky to be there when they have the sausage it is sooo good but spicy! The breakfast was just okay nothing special but I'm glad they had options. Overall I was not impressed and not worth the money. read more