One of the best all around medical clinics in the greater Montreal area…read more Whether you are need a walk-in clinic or are looking for a family health practitioner, this is the place for you. My family doctor has been practicing here for over two years and the service is spot on. You can even book your appointment online. However, watch out! If you don't show up for an appointment, you will be penalized in the amount of 50$.

Went to get a cyst removed. He was very fast, a lot faster than they last one I had removed. I said…read more"You got it all?" he said "yup, your done" and of course a few months later it was back. The doctor didn't seem to care. The office was fine, a little cold, but that's expected, but if this is the caliber of doctors they have, I'm very happy to never go back here.

My husband is having a colonoscopy Thursday, is there any waiting area in the building for me to…read morewait for him and is there anywhere to buy a coffee in the building?

I was a patient at Cardiogenix since May 2012. I had received good service until I got a kidney…read morestone in February 2017. The pain started on Sunday, February 19. I was in extreme pain for 5 days, all day all night. Needly to say, I hardly slept for 5 days. I called the clinic and got an appointment for Friday, February 24 at 4:00 PM. The pain was so bad coupled with nausea and vomiting that I went to the emergency at St. Mary's early Friday morning. I had a CT scan at 2:00 PM and the result showed that I have a kidney stone. I told the emergency doctor that I was a patient at Cardiogenix and he told me that I need to see a urologist. He did not refer me to a urologist but he knew that the urologist was part of Cardiogenix. After staying overnight, I was released with a prescription for morphine and instructed to make an appointment at Cardiogenix. I made an appointment for Tuesday, February 28 at 4:00 PM. My doctor explained everything to me and what will happen next and was sent home with another prescription for morphine. Dr. Matthews, the urologist, is only at Cardiogenix on Thursdays at the clinic downstairs. By the time I finished my appointment, the clinic was closed. The next day, I had a hard time getting through to the switchboard. When I finally reached someone, I said I need an appointment with Dr. Matthews. She told me that she needs the referral from my upstairs doctor before she could give me an appointment. So I called upstairs and left a message at the front desk for my doctor to send my referral to Dr. Matthews. I had to call many times upstairs and downstairs to find out what was happening with my referral. Upstairs tells me that it is getting processed. Downstairs tells me that they are waiting for the referral. Even though upstairs and downstairs are Cardiogenix, they are separate entities and they don't talk to each other. When I finally got an appointment with Dr. Matthews on Thursday, March 23, three Thursdays had passed, 23 days since my appointment with my doctor after my emergency visit. I find this service unacceptable, especially since I was paying $129 per month. No one should go through extreme pain for over 3 weeks in Canada. Yes, I was on morphine, but I was also nauseous and vomiting and the Gravol did not help. I had a chest xray at the hospital because I told them that I was short of breathe. A week or so after I left the hospital, the triage doctor called me and told me that he sees something in my xray and for me to go to the hospital and pick up the results and take it to my doctor. I asked the doctor if it was possible to fax it to my doctor. He said he could do that. I received a letter dated September 28, 2017 from Cardiogenix. By this time, I had found a free family doctor and requested that my file be sent to her. The letter states that they had received a note from the emergency doctor at St. Mary's. The note says that the xray showed a shadow on the right side and "a chest xray needs to be repeated again as soon as possible" in bold and underlined. I was to notify my family doctor to arrange a repeat chest xray. This is 7 months later. My doctor was not happy to see this letter when I showed it to her. I had the xray done the next day, which was normal. Another good reason to severe my ties with Cardiogenix. They only care about you if you pay them. Margaret Not a satisfied customer

I love this clinic and while I could go into a very long tirade how bad the public system is…read moresometimes and that it's sometimes it's simply better to bite the bullet and go private... I'll keep my review short. Call in the morning, ask for an appointment. Be given a specific time for my appointment. Get there ahead of time because parking is easily accessible, get evaluated by the friendly nurse before the appointment, time of appointment comes and *drum roll*.... IT GETS RESPECTED (aka, you don't wait in the CLSC for 6+ hours and catch who knows what while you wait). Get your time with the doctor, be given treatment and prescription within 15-20 minutes of your appointment, then find yourself back home within an hour with medicine in your system, proceed to go back to sleep. Did I mention I was in and out of bed within 90 minutes even with the terrible Jean-Coutu across the street? I wish Rockland still had their Pharmacy... but hey... I'll take what I can get. All in all, a great option for those of us willing to go private.

My 90 year old mother went there for a Covid test. She arrived 45 minutes before her appointment…read morebecause she was anxious about getting there late. Despite the fact that there was nobody else waiting, the receptionist pointed out to her that she was early and made her wait the entire 45 minutes. Heartless.

I am a patient of this centre and I give it only TWO stars ( one for the food and the other for the…read morephysio dept.) all others are BIG ZERO, special the nursing aid ( you have to be wearing white gloves when you ask them or speak with about anything,one day they were ok and normal the second day they are like they do not know you and they do everything they can so they do not serve you even simple glass of water to take the medications they find reason afer reason to escap and if they have to come to your room for the other patient they put their face on the floor while passing me is like trying to avide talking or looking towards me!!! and when you mention that to their head nurse she say they look on the floor passing you because they are in deep thinking in their job tasks, please give me a break !!!!! I think this centre in general and the floor while I am in 3rd floor west missing or they never know the meaning of word proffessionalizm and treat the sick people with respect and all the same .