My claim is from June 2022. In April 2023 (almost a year later) they finally come back to me…read moretelling me there is nothing they can do, and because they do not have a partner in Portugal they have to drop my case (what the h*** is this excuse even?). They have been unresponsive for months, although I asked for updates every 2-3 months. My flight had been canceled last minute by Ryanair and I had to rebook a very expensive one + stay overnight in Madrid (hotel costs). To this day, I still don't know why my flight was canceled in the first place! I could have chosen another company to deal with my case and claim my rights, next time I will for sure go see the competition.

They processed a request for compensation based upon an EU Regulation requiring EU airlines to…read moreprovide customers with compensation in the event of a significant delay. They processed my request earlier this year (it took around 3-4 months to process) for a flight I took from Munich through Switzerland to NYC in 2012 that was delayed around 9 hours. Because of their efforts, I received $445 Euros out of $600, as they charge $155 euros to process the claim. In my opinion they are worth every penny, as the airline had previously stonewalled my request. I just wanted to pass this message on to others so they can be aware of the great service they offer. I highly recommend them!

From Google Maps I was not sure what to expect. This area of town looks older. But I was so…read moreimpressed when we walked in. This hotel looks brand new. The design is contemporary but comfortable - the downstairs seems more like a cool coffee shop than a hotel lobby. Each room is uniquely painted with cartoon (but tasteful) art painted right onto the walls. Seems like the floors have different artistic themes. The check in desk is very informal, just a small round table, and everything is done via mobile device. There is a small bar open 24 hrs and largish area for eating breakfast. I did not see a place to fill up water in our water bottle like the other Ibis Styles in Stockholm, but the bartender filled it up for us. Room is very comfortable, spacious for European standards, and clean ... honestly it looks like it's barely been used. The nightly rate was about half what it would have been closer to downtown and included breakfast. I will update with choices when we have it! From the other Ibis Styles it should be spectacular. It also included free public transportation passes for all the days we were here. What a deal! We checked Yelp for restaurants but it seems this is not a yelping town - walking around, there are so many options for food right nearby. We found a very nice Indian restaurant not far away. The bed is comfortable. The only thing keeping me from enjoying it more so far is jet lag .

Ibis Styles is a fabulous hotel near many restaurants, shops and Lake Geneva. Modern, renovated and…read morefriendly. Highly recommended for a comfortable stay.

Checked in this morning and love the decor at the receptionist desk. Two beds pushed together to…read moremake one whole bed with red, white and brown colors with modern furniture. The bathroom is all see-through glass fixtures. Absolutely love that its connected to La Praille "Shopping Center"!!

Short version: don't go here! Long version: don't go here…read morecuz they have no clue about customer service! I called the front desk and asked for an iron and ironing board, they said come down and get it!!! When I went down, they asked for credit card or Swiss Frank as deposit for iron!!!!! What the heck!

Excellent excellent excellent!!! The food and service are impeccable. Simple but elegant…read morerestaurant. I started eating tiramisu because of the one I had there, though nothing else compares. The owner deboned my fish himself. I appreciated the fact that they had fleur de sel, when requested. They also have a great outdoor patio space for enjoyment most of the year.

This was an okay hotel for an overnight in Geneva. The travel agent booked it and did fine. Nice…read morehotel, clean, good location. I went for a long walk around the lake at night and in the morning it was a quick walk to coffee if you want to get out of the hotel/ Really nothing to complain about as far as the hotel itself. Chocolate in the room upon arrival. Decent bed. Most importantly, air conditioning that worked on a very hot summer day. I would stay the Ritz Carlton I walked by nearby next time but it was okay enough. They weren't super nice at check in when I told them that no, I was paying for the room and it should have been in my name. Pretty sure he rolled his eyes at me, even if not intentional. They also could not give change at the desk for USD/CHF, which is pretty standard at hotels in Europe. Aside from that and being less than impressed with how small the room was, even for EU, it was good enough but not anymore than 3 stars for me.

A very premier hotel, very much catered to travelling industry professionals and business-people. I…read morestayed here during a business trip, and the staff were very friendly. The bed and pillows were super soft, and the bathroom amenities were perfect (shampoo, conditioner, soap, hair dryer, even a robe and slippers!). I also love how they leave a tiny piece of chocolate on the nightstand!

I loved the entrecôte saignante and the allumette frites. Great experience! even my dog enjoyed a…read morelittle.