Just worked with Francis in their optical shop. Excellent service and expertise! I would definitely…read morerecommend for their level of service and experience as he spent the time needed to get the right fit. JM

I loved getting my glasses here! They have a varied and gorgeous selection. I got a Vera Wang frame…read morethat I'm in love with. The service was quick with processing my prescription and my insurance claim. I was in and out within 45 minutes. And my glasses arrived within three business days. They were really nice and helpful with helping me understand what my insurance covered. Highly recommend for optometry!

I do not know where to begin. I just know the staff truly do care. They are willing to work with…read moreyou to make sure you get the care you may need. From the front desk, the medical staff, the doctors, and the billing department this agency is top notch. Thank you for everything you do.

The two doctors who have treated me here are very good. The office is quiet and clean and the…read morewaiting room is spacious. It always makes me nervous when I need an exam but I trust the doctors here, and the environment is very caring and professional.

My mother who is 90 and suffered a stroke in March as she lost 100% vision in one eye and the other…read moreeye showed 65 percent shade on tests done at Balin Eye Ctr. She could not read or see much of anything and was referred to this unkind rude insensitive Doctor named Dr. Mylvaganam who over books...people were packed in like sardines in the waiting room and hallway and she waited 55 minutes before being seen. This Doctor walked into a small dark room never turning on the light to introduce himself and not acknowledging the patient's family member sitting in room with her mother. He was aggressive and in a rushed mood and it showed. Do not use this private Consultant retina office...no board of directors and no managers to over see them. It shows and makes total sense now!! This Dr. did not have any help or bedside manner...You were warned...other places...but may have to travel....

I was loosing my sight in one eye on a Friday and made the call Sat am to my regular eye Dr. He…read moremade a call to Dr. Lam of New England Retina who came in right away on a Saturday morning. He was able to perform an emergency procedure which saved my eyesight right then and there! Dr. Lam and this practice are exceedingly dedicated, talented and caring. I am very fortunate and please don't take your eyesight for granted. Any issues requiring a surgical solution will be professionally attended to with care and expediency. Thank you !

I had cataract surgery done by Dr. Ratchford and it went perfectly No pain at all I got the…read moreprescription lens put in as she recommended and it was amazing My eye sight has not been this good in years and just like she said no need for glasses for distance She told me that she cannot correct both distance and close up so I would have to have reading glasses which was true It was just amazing I'll have the other eye in a few years when it gets worst

Admittedly, it's been a few months, and I can't find her name, but it was a hyphenated last…read morename...She didn't have a great "bed-side manner", but she told me that I "could wait until next year to get my cataracts taken care of". Well, that was the 1st I have heard that I had cataracts, and I told her there was no way in the world she was going to operate on my eyes. She said that she may not allow me to drive. Now, I can decide if I'm safe to drive or not. I asked her if she was legally required to report it to the DMV and she said no, but sometimes she does - well, first, that's illegal. That is against HIPPA. Second, I am NOT going to let anyone bully me into something I am not comfortable with - especially with SOMEONE I'm not comfortable with. For that, alone, I will never go back to them. Also, though, the visit before that, I think I got the wrong script for my glasses because the glasses I had were not good, and she said my eyes got better - I know for a fact that was not true. I still haven't gotten my new prescription...

Completely thorough, comprehensive eye exam with clear communication in understandable language…read more Was very impressed with the professionalism of the entire staff.

Over the years I've needed a few procedures done on my eyes. I feel blessed to have been referred…read moreto Vitreo Retinal Associates. I've met all the doctors and three of them have done a procedure for me. They are very knowledgeable and are gifted at patient care. Their whole team is great and I highly recommend them.

Dr Bosjolli Is a very knowledgeable retina specialist and…read morevery informative. She's very kind and her staff are excellent they are very accommodating especially because the visits could be lengthy. They do a lot of testing right on premise. I have macular degeneration dry and also had a surgery by another Dr and it triggered my confidence to worsen . They were very empathetic to my situation. They have a large clean office with a multitude of drs corne retinal ophthalmologist etc Definitely recommend this group Thanks Chris M

Dr. Solinsky is excellent and the office is well-managed!…read more Such a thorough check-up and any issues are thoroughly explained.

The medical experience has been fine. But the Patient Portal DOESN'T WORK for my wife or me. Our…read moreaccounts have been blocked. Numerous phone calls and email links to reset passwords haven't helped. We can't see detailed bills of what we are being charged for, and we can't pay bills online either. The multiple level automated phone answering system doesn't offer a solution- just unrelated options. We want to see a detailed patient history but cannot access any records. I would like to try re-register as a new customer to start over but that option isn't offered either. Followup customer service should be more user friendly online..

No complaints with services received or staff in general. However, the main waiting room area is…read moretoo small and overcrowded. Long wait to check in and to check out at times due to many patients and too few support staff.

Chaos. Over booked. Understaffed. Not what I want to take my anxious mom to. It makes the visits…read moremore stressful.

I will begin with the outstanding care that I received from both of the Doctors. I have known them…read morefor so many years and the staff always are very welcoming with great eye contact and a smile. I was very pleased that Dr. Paul Gaudio was very thorough with my eye exam. He was able to point out right away that I needed surgery on both eyes. Mary one of the staff sat down with me and explained everything and the process that I need to follow. She also scheduled all my appts. that I needed after surgery. The office experience that I had with the receptionist was just Outstanding with a smile and answering all my questions professionally. I have referred other people there and will continue to do so!!!! I will rate this place a five stars!!! Thank you

Excellent care from initial visit through post-surgical care. Dr. Nicolas was recommended to me by…read moremy primary care doctor who had her own corrective surgery done by Dr.Nicholas. High praise for his care and manner. Office staff is also nice to deal with....pleasant and patient.