Recently had the occasion to work with Shylo staff in providing care for a friend. Although it…read moreturned out to be short term, I found the staff very attentive to my friends needs and adaptable to the quickly changing circumstances. I felt that my friends needs was well supported as well as the assistance they provided to me in the circumstances.

I have recommended Margot and her team at Shylo Home Health Care and they have always gone above…read moreand beyond. On many occasions I have reached out to Margot for advice and help with a senior client of mine. She has taken the time to not only just respond quickly but to respond in such detail that I forward her message to the family members enquiring. I know she and her team truly care about the seniors and the family they are caring for. There seem to be many pop-up shops for home health care and for an unregulated industry that can be a potential nightmare. I know that Shylo has qualified, educated and insured caring staff. Any family member that has the huge responsibility of caring for their loved one will sleep better at night knowing Margot's staff is looking after them.

Sam & Tracy at Proof of Care really helped my family out when we needed it most. We had tried…read moreseveral other companies, but none we as well run, or had staff as good as Proof of Care does. You get what you pay for in home care. They are a little more, but they are definitely the best in Vancouver. I really wish we had just used them first!

I had the pleasure of meeting with Tracy not to long ago and I was amazed by her passion for care…read moreand her overall experience in the nursing field. It was refreshing to hear about a business in the senior and home care nursing profession who offers families an innovative, personalized, and professional way to handle their needs. Their boutique is perfect for companionship and personal care for any of my family members in the future. Thank you Tracy for all your hard work that you have provided to the community.

My mom is in early stages of dementia and we called Always Best Care along with a few other…read morecompanies looking for help. We ended up going with ABC because of the compassion we felt from all of the staff, especially during the assessment, they were very kind, patient and personable. We are extremely happy with the caregiver who helps take care of mom, she is punctual, caring and so helpful and kind. Thank you to everyone at ABC for all you do.

From the owner: What really makes Always Best Care unique is that we're not "just" a senior care company. Within…read morethe framework of our senior care services, we provide special programs to cover your needs and your wishes. Our main focus is you and how we can make your life fulfilled. What makes us different from other senior care companies? * Transportation to and from medical appointments * Transportation for prescription refills * No long-distance charges * Evening Care/ early morning care * Prospective caregiver interview before the start of care for clients and their families * Accredited by Better Business Bureau (BBB) * Veterans Independence Program (VIP) * Assistance with Philips Lifeline Auto Alert system * We maintain a policy of $1,000,000 liability insurance * We are registered and work with WCB (Work Safe BC) * Work with ICBC claims * Multi-National Team * FREE telephone reassurance ser

I never got to say goodbye to my mother dying of stage 4 cancer because the malpractice that was…read moreperformed by Nurse Next Door. caused me to get emergency surgeries that could've been avoided had they listened to me telling them that my leg has necrosis for a week straight while they reassured me it wasn't. Which of course it was.... costing me the final months my mom had alive. she died of cancer shortly after my 2 months in the hospital due to their MALPRACTICE. She didn't know who i was when i got out. I'm permanently disfigured, disabled and mentally ruined because of Nurse Next Door. Thanks a lot

Fired me for asking too many legit Qs. Took offense to it. Took offense to me asking about what…read moreother staff were doing, staff was leaving a client's home early and telling client not to inform the office. I told them and they stated "not to talk about other care aides because we don't know the story and maybe the client was just "confused" .... No, this client was not always confused. She stated it happened numerous times. . The staff member leaving early many times was a family member of one of the "higher ups." In office. I was just Wanting CLARITY, I did not like my client being taken advantage of. After being told by my manager that I can ask anything, "please communicate all your worries we are here to support you, at anytime, no matter what it was'" QUOTE. I Had clients AND HOURS taken away because I cared too much numerous times I was told. "I WAS TOO INVESTED". too stressed out, and needed a break from the client Translation: I was placing clients happiness and needs above the company's policies and catching things they were doing that I felt were not serving my clients best interests. Let's just say if you put your clients needs and wants first and above anything else and you make sure they all love you and adore your care, you'll get fired. And forget buying them a coffee with your own money, or accepting a coffee from them because they insist on buying you one, or even a small gift for their birthday, Those are considered "gifts" and are not Allowed. When I was interviewed they made it sound like it was amazing. 'You are there to make your clients feel happy and do extra things, we are nothing like Fraser health, we do so much more." Worked there 9 months are got tossed out like trash. They don't care about clients like they stated, "we go above and beyond" No they don't ... they care about profit and making sure they follow every single rule, despite it not being in the client's best interests. I'm very disappointed with how they treated me. I went above and beyond for my clients. They fired me with no warning. Without even a conversation about it. My care designer didn't even contact me to explain why. Absolutely heartless...and all right after one of my clients husbands died and she was attached to me and this is the last thing she needed, losing me as well. I appreciated the hours and then trying to pair clients personalities to the care aides. But after this misinformation being told I can communicate and talk about" anything "and then being fired for it??? I'm just stunned. And highly disappointed. They protect their company above anything else. Nothing was dealt with properly when I had questions, the care designer previously would tell me one thing, and the other staff would contadict it. Clients care plans needed things added and removed, wasn't done. Suggestions id make to make the clients lives easier, no,"cant be done" so many loose ends. Leaving us confused. I also relayed that certain care aides needed clarity and was told not to discuss other staff. It was so strange how certain things were hushed when all I was trying to do was make sure we were all on the same page, we weren't. I just had my clients best care in mind. I was treated unfairly. I was not told why I was terminated. I will never recommend nurse next door to anyone and I really liked my clients and I wish more care aides were as full of love and heart like I was. Many of their aides are there to do bare minimum and leave. Many eat lunch alone in clients home and don't sit with the client. Texting on their phones. Falling asleep on the sofa, leaving early mid shift and coming back later. letting the client walk to their barn by themselves and falling in a stall between horses, while the aide sits in the house. So many stories I was told about, by clients or their family. Care Aide stated they washed the clients floor when they didn't even touch it according to client and family member. When I brought it up to my care designer .they stated "we will deal with it and maybe family was wrong. I said I know it wasn't washed because I washed it 3x to get the water to run clear! I was told" don't gossip about what other aides do or don't do", when I called the gossip being honest and calling out lies. That same care aide that let a client fall in their barn and didn't wash the clients floor and writing in the notes that she did, she still had a job after puting a client's life at risk?...explain that to me.. So much favoritism. The Aide that allowed my client to fall in his barn, he had balance issues and should never have been allowed to walk alone that far. Yet I, who cared for my clients before my own needs, got fired. That's where I went wrong, you have to get " in there" in order to have serious wrongs you've done "overlooked". I was actually over qualified with my certificates and years of experience. But I stayed, because I loved my clients.

Home instead provided wonderful support to my mom who has Alzheimers. The care givers that worked…read morewith my mom went above and beyond to ensure she was safe and cared for. The management kept me informed and were very attentive to our needs. Every interaction I had with the company was professional and empathic. I would recommend their service to anyone.

Hello My Caregiving Family,…read more There is too much thing I would like to talk about from today's meeting. I highly appreciated to come together and share together. I really felt as a member of Home Instead Family :) You are more than an employer or company. Your feedback, comments and advice are like a light for me to find my path. Each of them is priceless. I realize one the thing today we are not a caregiver who help seniors to survive. We are life changers who make great differences in our client's life. Thank you for organizing this event. I love Alaina and her ideas as well. She is very energetic and making people smile.

What a fantastic service Call the Grand kids provides. It was just what we needed for my Mom who…read morewas still living on her own. The staff are fantastic, caring and are always available to help whenever we needed them. My sister and i are both working and have our own families so sometimes it is difficult to get to Mom, Call the Grand kids bridged that gap for us so we didn't feel guilty.

From the owner: Modern Home Help Services for Seniors: Companionship, Housework, Shopping, Meal Preparation,…read moreAppointments, and Technology. Call The Grandkids™ is a team of friendly companions on a mission to help seniors live well, happily and confidently, wherever they call home. Think of us as an extension to your family. We can be there for Mom or Dad whether they live at home, in assisted living, or a care facility. Our services are designed to support the home environment and supplement the work of licensed caregivers and healthcare providers, when they are necessary. We believe it's the smallest things that make the biggest difference. Call us at 1-800-284-1863 to schedule your free consult today!