I have been working with Joel for 10 years and love his service, professionalism and thoroughness…read more Froening services are excellent!

I'd hired this company before. It cost three times as much as it did for the same service Outside,…read morebut a man and his son did a good job. They cleaned all of my windows inside and out, cleaned the screens, and cleaned the window sills inside and out. No screens were damaged. I asked them to come back to do my gutters. They said they would, but I never heard from them again. Still, when a Groupon came up, I thought it was a safe bet for a quality job. It wasn't. When the crew called to ask if they could move their appointment up by two-plus hours, it was unprofessional for their number to reflect a stranger's name instead of the company's. They called a second time because they were running behind schedule after-all. No problem for me as I planned the afternoon around their job. However, they had the wrong time on their schedule despite the company sending me an appointment verification. Not a big deal, but I noticed the unprofessional discrepancy. Two young men arrived. The older one in charge was friendly, but as he handed me a blank form to fill out, he informed me I did not have 15 or so windows but 33. There was nothing in the Groupon ad to indicate that a single pane was a window by itself, no matter how large or small. The cost to fulfill the Groupon as described was going to cost almost $60.00 more than the $70.00 I'd already paid, almost doubling the price. They said something about 15 outdoor windows and offered to do just the outside windows and all the screens for the Groupon and leave it at that. I accepted the offer. Because I was confused and felt pressured to make a snap decision, it didn't occur to me until afterward that they said there were fewer outdoor windows than they'd said windows in total. If there were 33 windows to do both inside and out, then there are 33 windows of which to do only the outsides! Like I said, though, I was surprised and felt pressured to make a decision so I wasn't keeping up. The Groupon was for up to 25 windows inside and out and 180 minutes, so they believe 25 windows can take as long as 180 minutes. They were gone in 45 minutes or less. Upon inspection, I discovered a haphazard job. They didn't do my glass front door, my other glass screen doors and left filthy screens on them, and they didn't touch the block glass windows. In fact, there were quite a number of windows they didn't bother to clean. None of the screens on any windows were thoroughly cleaned. If there is dirt all along the bottoms of the screens, they weren't removed and really cleaned because water alone would have washed away dirt I can wipe off with my finger! All the screens were still dirty from a little to a lot and none that I checked as soon as they left even felt damp. It was obvious some them hadn't been touched along with the windows behind them. One high window was left with an icky film over it so now looking out the window is thickly hazy when it wasn't before they "cleaned" it! I will have to climb up there to wash it off when I shouldn't be on tall ladders. One screen requiring a ladder to reach it isn't back in place all the way so one strong wind will take it out. I have to climb up there to push it in, yet the reason I hired window washers at all is because climbing tall ladders is not safe for me anymore. All of the outside window sills are still filthy. If screens were removed, then those outside sills should have been cleaned as the glass was cleaned. Instead, the dirt is still there with added muddy streaks on the white vinyl from their squeegee splashes. I was understanding and cooperative about the scheduling confusion and the surprise "details" regarding how they assessed the number of windows. Despite already moving all of my furniture out of their way, preparing for easy access to all inside windows, I compromised and accepted their offer. In return I received shoddy service. Perhaps the Groupon deal was not good for them, but as a customer who accepted their Groupon offer, I deserved high-quality service. If they wanted me as a return, full-priced customer, they should have made that effort regardless of the cost to them. That's just good business. Further, I told them I'd been a full-price customer before so it was a no-brainer to do a quality job as there was a good chance I would be again. Yet they still did a rushed, shoddy job. I won't hire this company again.

After the Dec 2025 windstorms I sustained minor roof damage. My insurance company USAA was wanting…read moreto deny my claim saying the damages were under the amount of the deductible. Ty Manning went above and beyond suppling USAA with all the information they were requesting. He sent countless emails and hours on the phone with them. Due to his diligence and persistent efforts, they approved a full roof replacement. When it came time to tear off the old roof and replace it, they were very professional and took great care to clean up before leaving the work sight each evening. We have 2 dogs and appreciated the effort to ensure no stray nails were left on the ground. We even checked the area each night and did not find a single nail left on the ground. Huge thank you to Ty and all the guys at Winterproof Roofing for a pleasant experience and a beautiful new roof.

Winterproof Roofing represents the highest level of quality and service for a roofing company…read more Amidst challenges with a subcontractor and the weather, Winterproof kept the customer first. With almost daily communication and responses that included late night work, the quality of excellence was maintained. I know this was a difficult job. I wouldn't trust anyone but Winterproof with my roof and would use them again. They are the best. Nancy

I am writing this review to alert anyone using Briley Contracting/Construction for any work to…read morereconsider their decision based upon my personal experience and a legal action against them based on a fire I had in December, 2023.. I can prove everything claimed in this review. Here's what you can expect after signing a contract with Roy Briley and discussing your project with them outlining what you want. They will agree to everythin; the sky's the limit. Then the game begins. The first thing Briley will do is pressure you to to surrender all the money the insurance company allocates for your job (if it is an insurance job) directly to them. Do NOT do it; keep the funds in a separate account specifically for your project and pay for the work as you go AFTER you confirm the work was actually done and completed according to industry standards in a professional manner. If you don't, you will lose any leverage you have later if something goes wrong. Your money will be gone. Briley's owner and key employees are in on the scam, willingly and actively participating in the crimes they devise to extort money from their customers; I believe this is considered racketeering which, from my understanding of the definition, are coordinated efforts by multiple people in an organization that typically use fraud, extortion, threats, and intimidation to repeatedly earn a commercial profit. They will tell you a date when it will be completed. It won't be. I was told I would be back in my house in 7 months; I have been stuck in a hotel for 19 months now. Work will start (eventually) but then it will stop often for months at a time. They will come and spend a couple of hours and then go to another job. They often go several weeks or months without even entering the premises. This was the case with me; 7 months and nothing inside was completed. The only work attempted was painting, drywall and paneling and it was a disaster, it looked horrendous, and they also punched holes in my walls that did not exist before. I fired them in August. Absolutely no remodeling work was ever completed. I came in after the firing and am completing the job myself. Immediately after I received 3 final invoices that varied by $31,000 between the three of them. He claimed he did 80% of the entire remodel. I asked which invoice was valid. He responded with a fourth one that was higher yet and started demanding payment again. I told him I wanted a breakdown of the charges, but they refused claiming it was proprietary. I told him I would happily and promptly pay them after I understood what I was being charged for. Had I turned over my insurance check they would have laughed all the way to the bank, but they were thwarted because I had leverage, having personally held the money from the insurance company myself, to fight back. To intimidate me further they demanded full payment for mitigation and storage after he was fired and held all of my personal property hostage where I could not access it for months. I consider that theft. Right after that he slapped a significant lien on my home for work he claimed he did. I asked for a breakdown of the charges. They refused and filed a full-blown lawsuit against me asking the court to order that my house be auctioned off so he could be paid. This company did nothing to earn what they were lying about in their perjurious claims to the court. I have/ am still being harassed, intimidated, threatened, frightened and pressured to pay. Now he ratcheting it up even more through unnecessary litigation in which Briley make perjurious claims to the court and do not follow statutory law relative to the process.. The cases are on Courtview. Briley's Mode of Operation is to choose an easy mark, promise them the moon, and get them to sign their contract. Then they blow you off and do what they want when they want. When you've had enough and fire them, they will threaten, badger and intimidate you like they have me, and then slap a lien on your house. If that doesn't work they file a lawsuit asking the court to auction your house off and give them the proceeds destroying your life, family, finances and mental health. Then the lawsuit gets calendared by the court. Briley's plan at that point is to delay the court action until you get so stressed and frustrated that you throw up your hands and cave, or run out of money so you can't pay your attorney anymore allowing Briley to take the property completely destroying their lives. The impact on so many people means nothing to Briley. Other people's nightmares with Briley parallel my experiences almost to the letter. I am a 72-year-old single elderly woman Briley wants to force me out of my home of 27 years and live homeless on the streets of Anchorage as soon as he can. I don't want anyone to have the same experiences I am having and would be interested to hear from anyone having similar experiences with Briley.

Wants $200 for an estimate that you get back "if" you hire them…read more This was the only one i talked to that wants money up front.

Kenny and his crew did a great job. When I called him, he said they were scheduled out for a few…read moreweeks but he would put me on his list for any cancellations. He called me the next day and said he could come out, we met and he took a look and then sent me a quote. I accepted And they said it'd be a couple weeks and then a couple days later. Hey we've got an opening we can knock it out today. They went over and did it. I showed up just as they were finishing up. It looks great. Kenny then checked in with me to see how things went and if I was satisfied and had any concerns. I am very satisfied with the service, the price and the follow up. Thank you GMG General.

Used GMG General last fall to remove and replace approx. 600 sq. ft of asphalt which has a slope…read moreand abuts my garage concrete slab. Well, after we paid half up front we never saw Gregg again, not even after the job was completed! With the snow melting now I am getting water puddling up by the slab which should be draining down to the street. I live in an attached townhouse and our driveways are the exact same slope but you can see there is a difference in elevation when you check against the 16" median strip of grass that separates them. In any case, not happy with the service or the puddling/low- sunken areas, it has only been 6 1/2 months. They did it right after it had rained, there was standing water down where it meets the curb and I had requested more compaction against the top area but it was wet as well but no standing water. There are no warranties for this work and I don't know if that's prevalent in this industry. Hope you have better luck than I did.

Outstanding service. Highly recommended!! Everybody is so polite and professional; from the person…read morewho schedules the appointments to the guys that clean the windows. They did a fantastic job cleaning all our windows, removed the screens and put them back. If you are looking for a wonderful place to wash your windows, A.K. Window Cleaners is it! We definitely will contact them again next year to clean our windows.

Very thorough with excellent job quality! Several times, I was reminded that a call back was all I…read moreneeded if any follow up was needed. Yes, I would definitely rehire!

We moved in October 2022 and now they get two stars. The building process was actually pretty…read moresmooth, some things I wish I knew beforehand but the finished product and what we've had to deal with since moving in I WOULD NOT RECCOMMEND. Sure we love our house but it is not perfect. The problem is with the people of spinell and the companies they contract out to. QUALITY IS NOT THE NAME OF THE GAME with Spinell. They blame pioneer door for installing a door with a dent in it, we didn't dent it, it was painted over. They won't do anything and they say pioneer won't replace it so too bad for us. The driveway is paved crappy, too bad for us. Carpet is trash. Coming undone, seems are visible, hard spots in random places, floors creak like it's 100 years old. The finishing touches on cabinets paint is missing,every cabinet is damaged with water damage(realtor bought us rubber mats for the kitchen sink cabinet to cover up the water spots but gave us damaged cabinets) the floors are installed with imperfections, the painting was the worst paint job I've ever seen. We've made them come back twice to paint and fix drywall and texture. They cut so many corners and our "11 month" fix it list is still ongoing after two years. I seriously cannot list all the things that bother me. Our house is ours and we got a say in a lot of what we did. Lesson learned on some stuff. Spinell does the bare minimum the. You have to pay for medium good stuff if not the highest. We tell Spinell what is wrong, they have to call K-&W, or whoever, they take months and months to come. The flooring guy fixes one floor panel and he damages another one. Now our flooring boards sit funny. We saw our carpet and flooring boards covered in water during the building process as there was water in the garage. The bathtub was installed with permanent markings . Two light fixtures installed with broken glass. The hot water literally takes 2 minutes to get warm when washing hands. We made them put in two sumppumps because our crawl space flooded after they told us we wouldn't need one. We are in the old gravel pit and are right next to the hill we get co start water flow, they did nothing to the land to irrigate before building. Other neighbors are right against the hill and have no backyard, their yard is eroding and almost has the sidewalk. Our neighbors house had so many cracks, uneven finishes, holes in their carpet, mixed match countertops installed. Ours wasn't any physical much only cosmetic. I could go on and on. The people of Spinell do not stand by their product and I wouldn't recommend them.

I have several friends that have bought a Spinell Home, they are well made, and I've dealt with the…read morecompany on a business level ... they are honest, courteous and very consciencious, I highly recommend them

after staging our counter splash. We decided took too thick…read moreto match the style of our trim in the kitchen, house. We put it in an atv, a plane, a pickup, and returned it to Ak countertops who graciously cut it in half on a busy day. I love these guys. Carl and his crew work hard. Not a lot of chit chat. If you mean business. They'll match your motivation.

They promptly responded to my inquiry by phone and then via email. Vittoria helped me to order the…read moreright design (we needed only few pieces to replace). Our shipment is arranged at no cost since this is a discontinued item! I am very pleased with the quality of service! Thank you, Vittoria and Alaska Countertops!