Receptionist doesn't like it if you bother her while she is watching videos. Twice I was called on…read morethe day of my appointment to reschedule. One of those calls came less than 2 hours before my appointment. Also likes to make you wait in the waiting room or examination room. Plan on an hour combined between the 2 rooms. Dr Simmons himself was great, his office staff not so much.

From the owner: We specialize in the diagnosis and treatment of a wide variety of spinal disorders and injuries. We…read morehave extensive knowledge and expertise in the treatment of conditions involving the lumbar, cervical, and thoracic regions of the spine. -Ankylosing spondylitis -Disk herneation(s) -Fractures -Kyphosis -Sacroiliac joint pain -Scoliosis -Spinal stenosis

Warning NYS Billing Violations: Ignores insurance assignment of benefits agreements. Will continue…read moreto bill you unlawfully despite contract agreement within assignment of benefits to accept insurance. When you take the matter to court, and the judge rules that they should not bill you, the patient directly, they violate court orders and continue to send bills. When you try to talk to their billers, they are ignorant of the law, arrogant, and rude. This overall is a breach of professional ethics. Including but not limited to physicians assistant using extreme profane language at patients. This is worthy of ombudsman involvement!

Plan on spending an extra hour at your appointment. Both appointments waited for 45 minutes in the…read morewaiting room before being called back to a room. Then had to wait another 15-20 minutes for the doctor. If your time is important to you, go somewhere else.

Roswell Park Comprehensive Cancer Treatment Center is one of the leading centers in the nation…read more Every person you encounter during your visit understands the impact that a diagnosis has on a person, and their compassion and care reflects that. State of the art facility and the latest technologies mean that you have more options available to you when you're in need of answers. The whole office experience was comforting and reassuring to us.

This is the regional cancer specialist hospital - there's no Labor and Delivery for example - it is…read moredesigned to be as soothing and technologically advanced in cancer treatment for patients and families. A small thoughtful touch is the offer of a wheelchair at valet parking. Valet parking is $5 for patients, $10 for visitors. Nearly all staff wear masks - many of the patients are neutropenic. Off the main lobby is a Spot coffee which is well staffed; the cafeteria has a very good reputation for fresh and healthy food. The two soups are made daily; there's a pizza bar, two salad bars, a grill, and sandwiches made to order. After hours, there's a refrigerator for grab-and-go selections.

In Dec. 2020 I began to notice muscle loss on my right hand between my thumb & forefinger. Tetro…read morewas recommended & I was able to get in, even though we were still within COVID. Tetro & his sidekick Jason sent me to an MD who did electrical impulse testing on both arms & hands. Tetro & Jason (especially Tetro) then became insistent that the only way to save both of my hands & arms (Tetro insisted there was no other way) was to do ulnar nerve transpositions, moving the funny bone nerves to the inside of the elbows on both arms. He insisted on also doing carpal tunnel cuts on both wrists. Because of COVID, I couldn't get in for a second opinion & mistakenly believed Tetro & Jason were ethical & trustworthy. So in the Spring and then the Fall of 2021, Tetro, with Jason by his side, did the ulnar nerve transposition & carpal tunnel cuts on both arms and wrists. In the post-surgery instructions it states that ANY excess bleeding should be reported to the surgeon & BOY, was there EVER excess bleeding from the ulnar nerve transposition surgeries. This is where my nightmare with Tetro & Jason (besides the incredible pain of nerve surgery!) REALLY began! Tetro was VERY angry that I was "bothering them about the bleeding", as he unprofessionally bellowed out that the insurance ONLY pays for a certain amount of post-operative visits! Throughout the rest of 2021 & throughout all of 2022, Tetro became the NASTIEST SOB you'd ever NOT want to know! At one point at an appointment, he opened a toilet-mouthed rant on my wife and myself about things that were so ludicrous & insane, it defied any sense of reason or professionalism. He did this with the door to the examining room open(!), so afterwards I obtained the names of 3 medical workers who heard everything. As I continued to have muscle loss & pain in both hands & arms, Tetro became more indignant & nastier. Still in COVID & unable to get in with another hand/arm MD, I made an appt. only with Jason to try a different tact. Tetro came in WITH Jason & they both told me they'd have me see Tetro's partner Fishkin, a spine specialist. At that appt., Fishkin told my wife & myself that he was going to stop the muscle atrophy & now continuing on & off pain in my hands & arms by removing the top 2 vertebrae below my skull!!! Fishkin also said that after his surgery, I might not be able to speak again! WOW! My wife & I asked Fishkin if this would solve the problem & he said he didn't know(!), so my wife & I left! We realized that ANYTHING was better than staying at Pinnacle! Finally able to get in to see another hand/arm orthopedist as COVID restrictions loosened, that MD did the same tests Tetro had initially done 2 years prior. He said that he had NO idea why ANY surgery was ever done on my hands & arms and recommended I make an appointment with a neurologist. My new neurologist discovered I had ALS, which was the reason for the continuing muscle atrophy & other issues. Obviously Tetro & Fishkin HAD to have known there was a possibility of ALS or something pertaining to nerve & muscle issues, but they NEVER bothered to send me for a proper neurological workup BEFORE Tetro did FOUR UNNECESSARY SURGERIES! I don't even want to think about what Fishkin wanted to do surgically below my skull by removing 2 vertebrae at the top of my spine, which also would have been for no reason! Please ALWAYS see a neurologist for ANY muscle atrophy or nerve issues BEFORE agreeing to any surgeries! Please also see the ALS (Lou Gehrig's Disease) site, as it's important to know what they say about how many unprofessional 'MDs' there are out there feigning ignorance like Tetro & Fishkin concerning ALS & other disorders! I've since learned that because of CRETINS like Tetro, Jason & Fishkin, it takes on the average of two years before ALS & other nerve disorders are discovered, with many of these criminals going straight to surgery! It's bad enough that I have a terminal diagnosis, but four unnecessary surgeries over two years by Tetro & with what Fishkin WANTED to do, adds major insult to incredible injury!

I have been working with Dr. Monica for the last several weeks. Not only has she helped me with…read morethe first problem, I requested her again for this new problem. My primary is very picky about the care given to his patients. After she called him about my treatment plan, he told me that he liked the plan she selected for me and that she presented herself well during the conversation. That's a statement right there that this is enough to convince you, believe me. Dr. Monica has been a miracle worker for me.

I've just finished PT for Rotator Cuff surgery and wanted to thank Jon and Stephanie for making it…read morea very productive and successful engagement. Stephanie runs a very efficient office and Jon is an exceptional PT specialist. He goes above and beyond to ensure the healing needed is realized by the patient before completing the program. I am now scheduled for subsequent back surgery on 09/14/22 and will be using Sport PT services once again as directed by the doctor. Bottomline: If you need PT give them a call and expect to be very happy with the results.

It is hard to find the right company to review…read more This review is partially st Joseph's and a negative review on pricing and then a review of calling Catholic health with billing questions. Colonoscopy and other medical procedures - in other states a colonoscopy is three people. The doctor, the assistant, the anesthesiologist. At st Joseph's I had what felt like 20 people in the room but it may have only been 10-12 ish. The anesthesia dr is outsourced. Biopsy is outsourced (normal). The doctor performing the work is out sourced (not normal). The anesthesiologist is outsourced but all the equipment is in the hospital. The total cost of all bills was about 9k with an out of pocket for me of just shy of 3k for 30 minutes of being under. I've had the same procedure in two other states with a cost of 400-750ish all inclusive costs out of pocket. Lots of waste/inefficiency. NO upfront quotes except from Buffalo medical where the performing doctor was located (which was off by 4x the initial estimate), all bills were a surprise. The second issue was calling Catholic health to question apparent double billings. The phone would ring, a person would pick up after a ring, ruffle papers for about a minute, and hang up. I know that companies like to make it hard for customers to talk to people, but this was a bit next level. I got through on the third call and was told that all the expenses were legit. How do I know? I don't. I got no quote. I have to trust that something that's 5-10x more expensive than other states is legit. So, I recommend talking with your doctor and billing department proactively to find out all the parties involved to try to get quotes. Outsourcing is an apparent excuse to not give patients quotes. The only thing I know for sure is I won't be doing my next procedure in this state and that Catholic health has the worst customer service I've ever run across with people that just don't care in billing. My statement reflects my experience as I see it. I suspect most hospital interactions are like this so my first complaint is likely reflective on the hospital system, BUT pricing seems excessive and the customer service in billing seems literally criminal to me because it makes it difficult to contact someone with billing questions or get corrections. The lack of an estimate on a standard procedure also feels criminal, but I am no lawyer. Good luck navigating the system if/when you have to.

Paul Simon became a Doctor. But if you wanna call him you can call him Medic Al…read more Brand new and shiny, but I would say a little hypocritical, because Catholic Health implies that it's based on religion and Christianity decrees that we should take care of each other as if we were all family members. But while they did give me a little advice for a bad groin injury I have, they wouldn't actually inspect or X-ray it (not even if I paid half of it up front), because I did not have an insurance carrier. I know that things in America are weird and done a certain way, but I was a little disappointed because my soccer-playing friend had more stuff than this done for free, just because he does have a carrier (which did not pay a penny for that). But anyway, the employees were super nice and the building is impressive, expansive, and seems brand new. Ariana Grande's nickname is now Cathy, which makes you wonder, when she was just in that donut shop, what did Cath lick?

Their PA, Evelyn Thompson, was incredibly rude to me. She walked in the room without knocking while…read moretalking without me without introducing herself or looking at me. While discussing the allergic reaction I had over the weekend to an antibiotic she said "we only have 15 minutes for this appt". Never did we discuss the reaction that sent me to the ER or the candida I currently had but instead told me I had an STD. I switched Drs immediately.

Was 5 minutes late for my sisters appointment, she just got discharged from the children's hospital…read morethe other day and the hospital scheduled the appointment at 7:30 am, she's disabled and hard to get around, she was marked a no show because when we showed up we were told there's a strict 15 minute early policy, I was never told this and I use this drs office, my sister not I will be using them anymore, stay away and go somewhere else, it was already a struggle getting her up at 630 am and into her wheelchair and we get there and told she was marked as a no show and have to reschedule, how many times I've showed up early and I wait 20-30 minutes in the room, GPP is a joke