I have banked at Reliance since it opened; this was on the advice of a couple of friends because…read morethey knew I was having trouble at my bank. I have had nothing but good customer service and they even had me bring in my computer when I needed to change a few things at first. Anne and Laura have helped me the most, but so have others. You can tell they are smiling as they are talking to you. I have done business with many banks in all the places I have lived, but Reliance lives up to it's name.

Reliance is a fantastic bank that provides exceptional customer service, great rates and the…read moreemployees are awesome! I've been banking here since the bank opened and have never had a single issue. I am always impressed and look forward to coming back! Highly recommend for your banking needs.

Was just shopping for a quote and had the best experience with Erica Weeks. Fast response. Full…read morebreak down of stuff I didnt understand, and so polite while knowing im searching still and nothing was final. If I could give 10stars I would. Thank you!

I have used this bank since moving to Northfield in 1966. I have had nothing but good experiences…read morewith it. They care about me and respond to my questions. and problems. I highly recommend it.

We have had a couple inconvenient occurrences while traveling with our Community Resource Debit…read morecard. We flew into Florida and the card was rejected at the first store we tried to use it at. Called on a Saturday afternoon and the bank was closed. Called the number on the back of the card and the only help available was a lost and stolen number that could do absolutely nothing because there was no fraud and we hadn't lost a card. We had other sources of funds so not that big of a deal. Now this weekend my son is traveling for school and is running into the same issue with the card not working after assurance from people at the bank confirming that everything will be just fine and work. Guess what, it's on a Saturday after noon and the bank does not have anyone available until MONDAY again and my son does not have the other fund options we have so he is stuck. Not currently happy with my small local bank and not being able to solve problems when they happen outside of their inconvenient hours.