I moved here in November 2013 from Orlando. I was nervous to find a new hairdresser, but Debbie is…read morea pro at what she does! Perfect highlights and she listened carefully to how I liked my short hair cut. Just her husband, Dennis and herself work there, so make an appointment. I'm so happy I found them!

It a cute little shop at the end of Poquoson before the NASA station…read more They are very active on FB. So look there for information. Right now it is the only salon we have gone too. I'm just not getting the warm fuzzies from them. I do not know what it is. The owner is so nice! She really loves what she does and is proud of her salon. Her energy is great. She does a great job at waxing. But, she is not the one cutting my hair or my child's hair. The attention to detail is not one of the hairstylists my son has, sting suit. She is so nice, but I just need a little more attention and less talking. The salon is very clean.

I've been coming here to get my hair cut done for some time. Julia is the owner who cuts my hair…read moreand does a fantastic job. I get a lot of compliments when she cuts my hair compared to the previous haircuts I've had in the past. It's a cute little shop and convenient for military cuts.

In town from Northern VA & had heard great things about this place. Mel was wonderful & loved the…read morehaircut. Can't say enough good about it (super nice folks, great work & good environment).

Utterly disappointed and disgusted in the customer service and the owner of this salon. My elderly…read moregrandmother called this salon to get the pricing for a cut and blow dry. She was quoted $22. Upon arriving to the salon the following day, she received a cut and blow dry. The bangs appeared to be uneven and my grandmother asked for them to be redone. After the cut and blow dry, she went to pay the $22 she was initially quoted and told that it was $32 not $22. Apparently, the salon decided to throw on an additional $10 for the blow dry. My grandmother explained that just the day before she was quoted $22. She was told that was inaccurate, so she went ahead and paid the $32. Needless to say, upon seeing my grandmother the following day, her hair was atrocious. It appeared she had two different hairstyles, and the hair was uneven - longer in some sections and shorter in others. The salon was called and a message was left - no response. Approximately 48 hours later, we tried calling the salon again and spoke to the owner, who, carelessly and irrationally, had the nerve to suggest my grandmother suffered from dementia and was "dropped off" for her to "unsuccessfully" make the decisions in regards to her hair herself. As we were in disbelief of this careless and disturbing accusations, we assured the owner my grandmother was in a functioning state of mind, and it was not her that caused for hair to come out atrocious, but it was the careless and inexperienced stylist that caused her hair to look the way it did. Later that day, we went to the salon to request a refund, the owner once again was extremely rude, refused to issue a refund and had the audacity to pathetically take out a piece of paper, with a black sharpie and write "no refunds." The sign was made and tapped on the wall in front of our presence. Needless to say, I would highly advise anyone and everyone to refrain from going to this salon. The lack of professionalism, experience, and rude behavior should not be tolerated nor exhibited in ANY field.

This is the best barber in Hampton Roads. I've been coming here for 17 yrs. Razor on neck and…read morecomplementary shiatsu massage. Never a bad haircut

A truly great human being and a phenomenal barber. Always as requested, quick, and precise…read morehaircuts. Never sends you out of there with hair down your shirt. Tops off great haircuts with a quick massage. Been going there for 20 years or so. Never once has Mr. Im had an off day.

Went there to get my haircut and some layers nothing impossible. When I tried to style it I could…read morenot get it to do anything just hangs there and when I tried to put it in a ponytail one side was significantly shorter than the other and sticks out. I Called Left a message for the hairstylist which was Barbara got no call back. Called back After three days talked to another lady and explained the situation to her she said Barbara would be there in the evening after I left another message knowing Barbara would be there, Nothing! So if you go to this hair salon and they cut your hair or at least The stylus that cut my hair and something is wrong with your hairstyle it doesn't get fixed there is no resolution you have to call another hairstylist and make an appointment and pay to get your hair done again I wish I would've known this that would have been a dealbreaker because anyone can have a bad day. Theres no management, there is nothing that can be done if you get a bad haircut you are stuck. I now have an appointment with a different hairdresser in a different location and will have to pay for a cut to fix this cut. Also the review on here is old So I don't know if all of the hair stylist there if they give you a haircut and if you don't like it tough or if they do a bad job because it's a bad day tough go find somebody else to cut your hair and pay again. Just a warning!

Tina and the crew at PH&B have created a special place. I look forward to each visit and catching…read moreup with everyone. Friendly atmosphere and reasonable prices. Ms. Laura is the best!!

I have been a customer of this salon for the last 5 years. I'm always satisfied with the service. I…read moreusually get sewins and they last for over 2 months. I get lots of compliments and many people think it's my natural hair. I use to purchase my hair from the local beauty supply store but decided to use the hair that they sell and the quality is amazing. I love love their hair as I'm able to reuse and color the hair multiple times which saves me a lot of money in the long run. I definitely recommend this place especially for the most natural looking extensions and I feel very comfortable there.

Alright, it was my first go with extensions. #1-She was late. #2-She had a client walk in during my…read moreappointment, who also had an appointment. #3-Then she started to rush. One was crooked (one side high one side low) and the other was wwaayyyy further to he left then the right. Thus the left side was WAY thicker. After vacation I made an appointment to get them fixed, she was an hour late, and only had time to fix 1. Maybe she could have done both if she would have been on time.. :/ She said she normally charges $100 for a full head of extensions and I got *2* rows.. As in 1 more then 1, and she charged my $75. I recently had a friend take them out. One was sewn in a MESS, the other (the one she fixed) was perfect still. But now I am finding color spots from the bleach on the dark brown in my hair that were hidden before by the extensions... Sooooooo now I get to go pay someone else to fix my color too.. I will not be returning.

Really great place to get a clean cut! Naweed always does…read morean amazing job. I wouldn't recommend going anywhere else besides here in Newport News. Prices are fair, and you get a great cut!

First time here and I love the vibe. Love the Latino vibes. Leo cut my hair. Good man and loved the…read morecut. I will come back again for a haircut.

I scheduled an appointment for getting a hair style to look nice for my brothers wedding. Over the…read morephone they told me it'd take 40 minutes and I got there and she said an hour. But I also figured out they scheduled me with the most inexperienced employee who literally just graduated high school My hair is medium length. All I wanted was my hair down and curly. She took a really long time to curl it and the hot ironed curls didn't look that great. But at that time they had already used up all my time to get ready for the wedding so I just had to accept it. The worst part when I went to pay the lady told me $55!!! I was shocked! For a hot iron job I could have done better myself. All I wanted my my hair to look pretty for the wedding without me having to stress. All I got though was stress and more $$ taken from me.

Very unhappy with the outcome of my hair!! Went in and talked with the stylist before setting an…read moreappointment. Explained I didn't want to have orange hair! Needless to say $320. later orange fried hair. The solution that was offered was to return and have same stylist try to lighten my hair even more! Declined to allow this to happen.