Amazing service here. I recently purchased a Kia Sportage from Harold 3 weeks ago and its been a…read morepleasure to deal with him. There is a massive range of cars and very good prices and Harold helped me decide what was the correct car for us. I left a small deposit and 2 days later the car was ready with 12 months mot and valeted. I have recommended friends and family and urge you not hesitate about using Fairfield motors and a big thanks once again to Harold.

Known and dealt with Harold (and his father), and bought a few cars over the years, NEVER been…read moredisappointed and am on the lookout for another one. You get what you pay for.

I found a car online I was interested in and was intent on purchasing. As it was advertised £495…read morehigher on their website than the AA advert I rang to clarify the price and a person called Kyle explained it was down to the extended warranty but I could opt out when reserving the car. We didn't want to pay for additional warranty as the car would come with three years' remaining on its standard Kia warranty anyway. He encouraged us to reserve the car and later on I sat down to click through their online shopping cart/reservation system to reserve it. There were about five/six options in the cart in relation to warranty which was very confusing so I deselected the £795 option as we didn't want extended warranty, just the Kia warranty. I put my credit card details in to pay the £100 reservation fee and the system confirmed the car price of £15,000 (without these extra warranties they try and sell you!) my reservation was confirmed and I received several emails. We were looking forward to collecting the car as we had an appointment booked for Saturday, however upon checking the price later on through Whatsapp message, Kyle said the price was £300 more than what I agreed to in the shopping cart. He sent me an invoice which had a balance of £14,900 remaining to pay (see pic of invoice below). It was very confusing and frustrating they wouldn't honour the price in the invoice and the shopping cart. Rather than take account of their error and honour the price I had agreed to that was stated on the invoice, Kyle then sent me another invoice with £300 added on. If indeed the price was incorrect there was no accountability on their behalf. They just wanted to make as much money as possible and weren't interested as we were cash buyers. Kyle rang me in work and was ranting down the phone at me and wouldn't let me speak. I found his attitude very unprofessional. A very disappointing customer experience, very underhand and I would advise anyone else considering Georgeson's Cars to shop elsewhere as these guys just want to fleece you out of your hard-earned cash as much as possible and don't take any accountability for their mistakes. I'm still waiting for them to refund my £100 reservation fee. If you're looking for a car at a competitive price with good customer service AVOID this place like the plague!

Georgesons prepared the vehicle for sale but when I received the car, the onboard stated a service…read morewas due also there were bodily fluid stains on the passenger and drivers seat, missing trim all down the drivers side, badly sprayed rear quarter panel, badges missing from the tailgate. Georgesons told me to ignore the service reminder as they didn't have the equipment to reschedule the onboard and that the next service would be in 18 months. Ok now we're up to date: Had the car serviced by a independent garage and the garage called me in to show me the oil as it was like Tar and that they had never seen oil that bad and the oil filter had totally collapsed on itself - reflective of a vehicle that had done a good 50.000 plus I called Georgeson and asked if they could checked their records in the way of a invoice for the unique part number for the filter and confirm that it was the case that they didn't have the test equipment to reset the onboard. I told Joseph I need my fears allayed, as the service garage told me that this would had definitely shortened the life of the Turbos Initially Joseph was polite and replied he would obtain it for me, but out of nowhere Joseph came back and said he's not going to give it to me as it wouldn't be the end of it. I find Joseph childish behaviour very unprofessional, I've emailed Joseph on numerous occasions throughout Sept 2023 and he chooses to ignore all my emails. I phoned Joseph today and again I politely requested if i could have a copy of the invoice and acknowledgement that the only reason my car onboard was calling out a service upon taking delivery was that Georgesons didn't have the test equipment. Sadly Joseph took the same stance , he won't be bullied into giving this information. Honestly it's like dealing with a 5 year old. Personally his behaviours reinforces my worst thoughts, the car wasn't serviced and it was also evident the car hadn't been properly prepared as I mentioned above and I also forgot to mention the tailgate didn't operate properly. Yes they paid to have the stains removed, sent the missing trim parts, fixed the tailgate but they can't retrospectively service the car and this is the issue. There's no question this car was badly prepared and things were missed. However their behaviour to avoid this awkward situation is beyond beggars belief.

Parkfield Motors sell second hand cars at seemingly good prices but whether the quality is up to…read morescratch I am a tad unsure. The problem I have is that this place just does not look trustworthy and when you are purchasing a car then trust is of paramount importance. The lot itself looks a bit shabby and not all of the cars are kept clean so it leaves you wondering what you would find under the bonnet. The staff here are typical of this type of establishment, they attempt to turn on the charm at all costs in order to make a sale and I get the impression that they are more interested in selling cars than actually pleasing their prospective customers. Having said this I am aware of people who have purchased cars from this establishment and they have had no problems whatsoever so I suppose that says very good things about the place.

Excellent help from the fellows who own the garage. very fair prices and extremely helpful…read more Highly recommended

I have never had a better experience buying a car, whether used or new, than I had with Jeff, the…read moreowner of Penny Lane Motors. My wife and I went to him with a list of what we wanted and our budget. Within a few days he had found a car that met our needs and was well within our budget. He never tried to sell us on a more expensive car; instead, he found the best car that fit our needs and budget. We got a car that was still under the factory warranty and it looked and drove like new. He knew that we were going to be driving the car on a (very) extended holiday, so after the car arrived and we had agreed on a pricer, he decided to put two new tyres on the front just because he wanted us to be safe and comfortable. He was honest and helpful, assisting us in matters of automobile insurance, breakdown insurance, MOT, warranty transfer and registration. My wife and I would cheerfully recommend Jeff and Penny Lane Motors to anyone looking for a good used car and good person from whom to buy one.