This review is for Dr. Hindman…read more Having had a previously positive experience with this office several years ago, I found myself reaching out again when in need of an emergency appointment recently. This would turn out to be a mistake. The Pros: I was able to get an appointment for the next day, and could've taken a same day appointment had my schedule permitted it. End of list. The Cons: I was told I needed a tooth extraction (& implant) that common sense and a second opinion have now revealed I did not need. All questions about the possibility of saving the tooth were immediately dismissed after about a minute of looking and two x-rays while in the chair. I had to ask, twice, to be given the antibiotics that I actually did need, as he was too busy compiling brochures for me of all his buddies that he wanted to refer me to for said extraction. Multiple times a panoramic dental x-ray was pushed on me, something I was told I had to have - and was told would cost me much more at any other practice - which felt like more of an attempt to get everything they could out of my insurance company than something that would help me in the moment, especially as I had to repeatedly say no. This is not even getting into what it's like for someone with anxiety about dentists, which the office had been warned about, to have to hear "I have more bad news for you but we won't get into that today". A week later, in the chair of another dentist at another practice, after another round of (non-panoramic) x-rays, said dentist looked at me and asked "that tooth?!" and then announced what I actually needed was a root canal. It's to their credit that I'm now going to be saved from an incredibly pricey procedure that likely would've caused more problems down the line. If you go here, get a second opinion after. You're probably going to need one. Better yet, just don't go here at all.

This post is for Dr Hindman at Dental Care of Alexandria Group, as we have never actually seen Dr…read moreSchehl. My boys, 13 & 15 love his energetic personality! They can be complaining and dreading whatever procedure we are on the way to the office for, and as soon as he greets them, they are put at ease. I also see him and have been very pleased. The entire office is very kind and works hard to accommodate you into their office. It can be very hard to find a dental office that provides great service, is clean and aesthetically pleasing, AND makes recommendations for treatment unaccompanied by the guilt trip other offices may throw at you. This one is great!

I want to recommend Dr Morgan if you need a tooth extraction. He was kind, considerate, and made…read morethe experience enjoyable. He was upfront with what he was going to do and what would my options would be after the extraction. He did not put any pressure on what I should do in the future. Roy Hirschhorn.

Excellent. Honest upfront service. Lovely doctor. Had a small procedure that went well. Thanks!read more

Everyone was very kind and very supportive. I made a new friend Ms Gina and she helped me get…read morethrough being nervous. I highly recommend and appreciate the dentist and I am glad I came to take care of some dental issues. Thank you so much for everything to the whole team!

I highly recommend NOVA OMS in Alexandria- coming from a person who gets anxious whenever I go to…read morethe dentist. From the front desk staff to clinical staff, Dr. Shihabi, Courtney and the rest of the team were incredible on making me feel welcomed and helped ease my nerves before my wisdom teeth extractions. Dr. Shihabi gives such incredible bedside manners & made sure all my concerns/questions were heard without judgement. Thanks guys for such great service!

Easily the nicest dentist office I've ever been to. We are new to the area but we were able to get…read morethe whole family seen quickly and easily! So great that they offer both pediatric and general dentistry (less phone calls for me to make haha). The pediatric dentist was so sweet and gentle with our daughter during her first visit. Even though I have a thumb sucker (an orthodontists worst enemy lol) they never made me feel bad about it! For mine and my husband's cleanings the hygienist was super sweet, the dentist was great, and we had an overall wonderful experience. The office is clean, trendy, has a relaxing feel, and is absolutely amazing for families! Highly recommend

Great office and staff. There was a problem and it was not resolved. Patient still not satisfied.read more

I'm very knowledgeable about Dentists. I'm incredibly impressed by who I dealt with. I had a…read moreconsultation. It involved scans and conversations, education and I was not eligible. No hard sell. I learned and understood enough I can make the correct choice.

I worked for Dr Patel's office for 2 days 7/2/24 and today 7/3/24.. the worst experience ever. Not…read moreonly is Dr Patel unorganized, unstructured and unprofessional, she is also rude, disrespectful, and condescending to both her staff AND patients. I watched her dismiss patients with concerns and questions out of her presence. She lacks empathy and customer service experience. She cuts you off while you speak and does not explain what is happening for both the staff and patients. She does not treat people with care because she does not care. Her people skills are at a ZERO. Her attitude is nasty and unacceptable. She blames staff and patients for bad reviews when really she is just NOT A NICE PERSON. Horrible!!! Would not recommend for employment or services. If I could give her a 0 star rating I would. Piss poor behavior from a professional

Painless oral surgery--words I never thought I'd say in the same sentence. That is, until I met Dr…read more Rolin. I recently had to undergo oral surgery and, quite frankly, I was terrified (I mean terrified, in tears in the car). But the moment I walked into Dr. Rolin's office, my fears were put at ease. The office is easy to find, there's plenty of parking, and the staff is warm, professional, and welcoming. The consultation was smooth, informative, and most importantly--comforting. and all my questions were answered. On the day of the procedure, he ensured I was comfortable and reassured me throughout. His calm demeanor and confidence, along with 25 years of experience, immediately made me feel like I was in good hands. The most incredible part? When he said, "Okay, you're all done," I was in shock--it was truly pain-free. Even in the days following the surgery, I experienced no pain or complications. Dr. Rolin is a master of his craft--knowledgeable, kind, and incredibly skilled. I am so grateful for the care I received (did I tell you I was terrified!) but now I and satisfied and I recommend him without hesitation.

When they had called me to remind me of my appointment they didn't tell me to come early or…read morenothing. Just to be there at the expected time and bring my information that's it. I arrive a couple minutes late didn't know I had to fill out paperwork. I fill out the paperwork and was told to wait. They didn't tell me how long and a whole hour goes by and that's when I ask how much longer. They tell me 35 mins without telling me what their plan was to start on me later cause I took too long on the paper that I didn't know I had to fill out because they assumed I knew. Needs better receptionists.

Dishonest and unprofessional staff. Twice promised treatment plan/estimate and twice both myself…read moreand my referring general dentist had to get after them. Also, unbeknownst to me, they switched doctors on me. Wow! Two weeks after initial promise of plan, I finally received a confusing estimate that raised a whole new series of questions. I don't care how good these oral surgeons might be nor how fancy their office looks; they cannot run a smooth office and I'm not going to trust anyone associated with them. You've been warned.

My overall experience felt like a scam. I asked for a general cost estimate for a wisdom tooth…read moreextraction multiple times ahead of my appointment. On the day of my appointment, I was hit with a bunch of hidden fees for additional tests and procedures they said I "needed" that would have to be paid out of pocket. The consultation fee was never mentioned until after my consultation. The doctor seemed fine, but I was not comfortable having my procedure done here for fear of unscrupulous business practices.

The staff are nice and friendly, making appointments is a quick and easy process, and there is…read moreplenty of parking available in the adjacent garage (parking validation available). Dr. Park takes great care of her patients and remembers them personally, and Evelyn is a wonderful and skilled assistant.

Dr Yim and her staff are great. She is gentle with the needle, and she explained every step of the…read moreprocedure to me. Thank you!

Experienced dental staff that I highly recommend. Pam, the dental hygienist, was extremely gentle…read moreduring my cleaning. She scaled my teeth thoroughly WITHOUT HITTING MY PROBLEM AREAS. I really appreciate her efforts and wanted to highly recommend the Dental Care of Alexandria office. The dentist and dental assistant were very good, too.

I've had several poor experiences with Dental Care of Alexandria and decided to no longer be a…read morepatient with this office. My last visit, I waited long after my appointment time to be seen, without any updates or explanation from staff about why I was seen so late. My first hygienist gave me a piece of paper with instructions about the dental care she had provided. A second hygienist saw me after and said he'd never seen the piece of paper and was unclear about the instructions. It seemed like the team was uncoordinated, and it left me feeling uneasy, especially in a dentist office, where it's already a nerve wracking experience. The dentist asked me about what I had done over the summer. After commenting I had been overseas, he said a friend of his said a particular country has the most beautiful men. It seemed like a weirdly inappropriate comment to hear from a dentist. From being seen incredibly late, to having staff not be on the same page about treatment, to getting weird unprofessional vibes all around, the visit was very negative. After the visit, I received a request to provide feedback. I sent this feedback to the office. I was then asked if I wanted the office to contact me. After detailing this negative experience, I selected yes. I was never contacted. Last week, I received a bill and had a question about it. I called the office and left a voicemail, then emailed, several days in a row, with no response. I finally got through to a human. I ended up having to pay less than what I was charged. I mentioned the lack of feedback from my previous visit. There was no explanation about the long wait time, only an offer to see another provider with the office. Based on the discomfort I've experienced, lack of communication and poor customer service, I canceled my next appointment and am seeing a different provider. I have a suspicion another shady detail about this practice is they're purchasing fraudulent reviews on search engines. Be warned.