Dr. Campbell was very thorough and knowledgeable. The experience was on time with no preasure.read more

This office is kind, caring, and goes out of there way to get what you need…read more Would 100% recommend.

As a senior airline captain with over 40 years in the cockpit, Dr Wise's team is without the best…read moreexperience I've had, not only with my eye care needs, but in the medical field overall. I don't trust my eyes to just any provider, and Dr Wise and her team excel in every aspect of her profession.

Having gone to Pearl Vision for over 30 years, maybe I've just been fortunate in having better than…read moreaverage experiences with optometric and other eye care facilities in the past. Unfortunately I failed to read all the negative reviews posted here which mimicked my same experience, and which would have prompted me to go elsewhere for my annual exam. I anticipated paying out of pocket to some degree, even though my supplemental vision insurance through Aetna typically covers everything including a trial pair of contact lenses. However I was told at check in that my 'fitting fee' would range anywhere from $40 to $190 and that my contact lenses would not 'necessarily' be covered. So after the initial introduction to Dr Wise I explained that in the past I had been a patient at Pearl vision in California and because I'm on a monthly budget and my questions had not been clearly answered by the staff, I was not feeling comfortable about the exam. Dr Wise responded that her staff does not provide a cost estimate until the insurance makes that determination. That she was the 'Doctor' and I should be happy to have the exam and that no one ever asks her about costs. She then told me to go back to Pearl - and California - and refused to proceed with the exam. As others mentioned below I am still in disbelief that anyone engaged in the medical industry could be so uncaring about a patients financial questions within today's rising costs. But more importantly as a senior citizen I felt totally disrespected and discriminated against. Since I had been on vacation in Beaufort at the time, I scheduled the next appointment with a Charleston optometrist who was able to give me an exact outline of what to expect on the date of exam with nothing more than my membership ID: No out of pocket - zero deductible - first sample pair free. Done.

THIS IS THE ONLY DOCTOR'S OFFICE ON ISLAND PLEASE READ!!!!!!! We attempted to receive care here 4…read moretime. First 3 times was a stage 4 cancer survivor who she agreed to see when the doctors office called her. Third time was for myself. I have a virus and the second I made it in I ran to the bathroom to vomit and fell to the floor shivering if that tells you how sick I am. Why you ask? Oh boy am I glad to tell you. 1st attempt: We forgot the card. (Our bad) 2nd Attempt: We were told we didn't have enough for copay. We knew it was $25. (We left no fight.) 3rd Attempt: Behold it's a $25 copay #NotFunnyBitches. However, they refuse to see her because here medical issues are too intense. She just needed her vitals checked as a follow up for an ER visit. She didn't even offer to check her vitals just sent her away. She's survived worse so fuck them. She didn't get seen by a doctor and had a minor heart attack shortly after. (We didn't fight we found a better doctor.) 4th attempt: I'm chunky and I have 2 insurance. One through my dad and one through my job. My dad's is better and he lives in Arkansas so I use the digital cards provided by my insurance company. They denied me weak and shivering and begin to cry to my boyfriend why won't they see me. I begged the doctor to see me since I had multiple insurance and she told me i wouldn't be seen if I caused a scene. The doctor and attendant went to help another patient. So while I was alone I cried to my boyfriend again asking in denial why they can turn down so many patients who have insurance and need them. They came out and told me I would not be seen. I lost it this time and as was walking out screamed "Why don't you help people? The people on the island are poor and need help and you won't help them. Fuck you bitches." I'm an introvert and literally have anxiety about telling anyone no This is not my normal behavior, but these witches don't deserve to be the only practice on the island. If you are a good doctor I beg you to come to this city and provide healthcare for the locals on the island and the thousands of people who visit here so we can have an competent practice.... A doctor's duty is to care. Turning away a guest in need when they have medical insurance and are begging to be seen is the work of true demons with no heart. If you are a good person please do not go here. You risk yourself or loved ones not being help. You also put food in the belly of scum who wouldn't help a you if you were dying.

Dr Borders and everyone in her office were great! My dad had an accident while here on the island…read moreand from the first call made to the office to the point we walked out the door after our day-of appointment, we were very pleased with how nice and quick the the whole experience ended up.

We have a second home in Hilton Head. While there, my husband contracted a severe eye infection in…read morehis only seeing eye. The infection began on Thursday, May 21. On Friday, he lost his eyesight. I called for an emergency appointment and got an appointment with Dr. Russo Friday afternoon. It was the last appointment of the day right before a holiday weekend. At that time, Dr. Russo discovered the severity of my husband's eye infection so he called in Dr. Bell to give a second opinion. These 2 doctors worked together to help my husband. They were so concerned that they opened their office on Saturday just to see my husband after starting him on antibiotics on Friday. They also continued to keep in touch with us throughout the weekend and saw my husband again after hours on the following Tuesday to recheck him. We had to go home to see my husband's eye specialist for further treatment, but without their assistance and guidance my husband's progress would have not gone well. We highly recommend these two doctors, Dr. Russo and Dr. Bell, and sincerely appreciate their altruism.

My eye exam yesterday was with Dr Russo. He did a very thorough exam and spent an additional 10-15…read moreminutes explaining what his findings meant. I highly recommend Dr Russo and Bishop Eye Center.

Made me wait while they made over employees dog for several minutes. Spent a lot of time bragging…read moreabout their family AND missed how bad my husband's cataracts were.

Examine went well-but prices of eyeglasses...wow! So expensive- and I brought my own frames to…read morethem! Don't think my results were correct-but never took the time to go back and have them check.

The best in the Orthopedic Business. Knowledgeable and understands the medical conundrums impeding…read moreyou and takes the time to listen and explain what would be the most efficient result in each individual case....even if some confusion abounds. You will never ever be disappointed in the outcome. He is the best... PS because he is so good ,,,he maybe hard to get in touch with so just be persistent.. No one compares.

RUN AWAY FROM THIS PRACTICE Let's start by saying I was…read morealready a patient of this Napoleon complex'd individual. He might be good doctor but his bedside manner and his staff are horrible, except Penny, she's the only one worth her salt. I had multiple fractures, needing emergency surgery and was told I had to wait 11 days JUST for an appt. My X-rays were looked at by his head nurse who clearly doesn't understand what constitutes an emergency. I was referred to BOSS clinic in Beaufort and was seen immediately, scheduled for surgery the day before short man would even see me. Don't bother with this elitist and his sub par staff, you'd be in better hands with one armed monkey.

Hands down the best Optometrist on or near Hilton Head. I was on the Island for Heritage and had an…read moreeye issue. Not only did he work me into his schedule but he was extremely professional, informative and really gave me a feeling that he really care about my well being. Optical Solution's staff was so kind that the minute I stepped into the optical store I felt welcome and they were so helpful with my needs. Great selection of frames and Sunglasses too.

was a patient for a long time, very pleased then out of nowhere things declined and I was told at a…read moremed refill appointment that they no longer took my insurance, they would be nice and send in one last refill for my meds and if I ever needed injections to come back and DID NOT refer me to a new Pain Management Dr. I HAVE BEEN ON THESE MEDS FOR OVER 25 YEARS! IT IS A GOOD THING I DID NOT GO INTO WITHDRAWAL BECAUSE OF HIS IGNORANC!E!! Thank God I don't abuse my medicatio!!!! The kicker is that my husband is also a patient and he was seen for the next 6 months before he was told they no longer took our insuranc!! They were not happy with me because I wouldn't do an injection in an already deteriorating area (those shots add fuel to the fire)! and the same exact thing happened with my husband as well as 3 other people I know. They can't keep MA's, PA's, along with other staff. I could go on for a while more, but you get my point! STAY AWAY FROM THIS PRACTICE!!!

Great service and the doctor was very helpful! The front desk workers are great when you come in…read moreand quick to help you!