I highly recommend this office. Friendly & professional staff & great Dentist. I saw Dr. Bassett…read moreand he was wonderful. Genesis (Receptionist) and Cindy (Assistant) were awesome. Made for a good visit to the Dentist, and let's face it, who likes having to go to the Dentist. I had 3 teeth pulled and it was painless. I would highly recommend this office to anyone.

I have a natural and extreme fear of going to the dentist but I accept it as a necessary activity…read morebecause I like having teeth. Yesterday, I went for a cleaning and I expressed my concern to the Hygienist, Jen. Jen was comforting, calm, and polite. She explained what would happen every step of the way and she answered my questions. Jen's demeanor and professionalism helped me relax throughout the whole procedure. That appointment was by far the best dental appointment I have ever had IN MY WHOLE LIFE! Go to Granite Springs and ask for Jen!!!

If you need assistance with dental issues for your child... go somewhere else…read more Took my 6 year old there for a cleaning in early June. She was seen in California but once we moved we decided to try this office. Brought her in and the care was fine, it wasn't anything super great. Found out she had a few cavities that needed taken care of and one on her molar that needed extra attention. No big deal, as a parent I was an idiot to think my child this young could handle brushing on her own . Went up to the front and they scheduled her appointment with High Plains Surgical Center to just do everyone in one bang. It was set for August 22nd. I was encouraged by the dentist to do it this way as "too many sessions and the child starts to not take the experience too well." I realized later on that the next day would be the first day of school. I called them and asked for it to be rescheduled because she has never been put under anesthesia before and I didn't want to risk her missing her first day. I told them that anytime before the 22nd was perfectly fine. I was told I would be called back to talk to the lady that was scheduling those appointments and that she would call back right away. I waited for days on a call back and it didn't happen. I called them again and left the voicemail letting them know I was still waiting. The lady who does scheduling called back and stated "well we tried to call you" which wasn't true. She proceeded with rescheduling and told me there was no availability until September 25th. And I'm thinking dang! They want her to wait 3 months? Whatever. I took the date and she said I would be put on a cancellation list. Fast forward end of July and the molar had gotten infected. It was swollen, red, looked like there was a zit on her gum. Since it was a Sunday I took my daughter to urgent care to get antibiotics started. Got amoxicillin and went home intending to call them the next day. I called them and let them know that her tooth is now infected and needs to be address as soon as possible. The receptionist told me she would call me back and let me know what they could do. 8 days later... no call back. On the 8th day of the 10 day dosage I woke my daughter up and noticed her face was swollen and she was itchy. Clearly she was having an delayed allergic reaction (as I did her age) and promptly took her to the ER. She was treated and then we went home. I called the office again and let them know hey, she has now had an allergic reaction to the antibiotics and would really like to bring her in to be seen so there is a visual on the tooth. Again, was told I would get a call back. I have not heard from them since. Its been almost a month. In the meantime I had enough, I made an appointment with Apline Dental where I am a patient and had an AMAZING experience for her. While they were upfront and let me know they did not have the tools needed to properly handle the situation, they were calling around to see where they could get her in to have the tooth extracted as it was still infected. They found another pediatric dentist that was willing to take her the following Monday and scheduled everything for me. I have made the statement that I have not heard from them, but my husband who was TDY in another state sure did. They were having an issue with our insurance that needed cleared up but didn't have the time of day to take care of my child. When he requested her record be sent over to Apline Dental, they said nothing and just emailed him the form to fill out and send back. Being the first time being seen by a pediatric-specific office... it was a huge disappointment.

Very helpful, forthcoming, we feel like we can trust the Dentist as he is very transparent with…read moreoptions to treat our kids that we can work with and works with our family's budget.

This is the best dentist I've ever been to. The doctor is kind, considerate and funny. His hygenist…read moreis the most gentle I've experienced, she is new but knows her field. I highly recommend this office for your dental needs and the whole staff is friendly.

Excellent service and care. They are there for me for all routine and urgent needs. Great people…read moreprovide a friendly atmosphere.

Best visit yet! We have been seeing Dr Asay for over 10 years and I can't express how grateful we…read moreare for the exceptional care she has provided for my daughter who has Down syndrome. Not only does her staff go above beyond to make her feel comfortable, but their level of patience understanding and respect is truly unmatched. Even though my daughter technically aged out of paediatric care a few years ago, Dr Asay continues to treat her with the same kindness and expertise that she always has. This kind of dedication is rare and it speaks volumes about her commitment to her patients. I would never take my daughter anywhere else EVER! If you're looking for a dentist who treats your child like family and genuinely cares for their well-being, Dr. Asay is the only one to trust.

Poor communication from this office is costing me $2,000. As someone who asks all the questions to…read moremake sure my insurance will cover my children's care- who put in paperwork with their ages well in advance to the appointment (per Smile Academy policy) I was informed that they definitely took my insurance and later got the full bill because my son is 8 and cannot be seen by a PEDIATRIC dentist. Yep, that's right. In talking with my insurance, they told me that the office was informed that my 8 year old would not be covered. I didn't get a phone call. They still saw my son. Nothing was said. I paid the co pay. All was totally normal. Except for the actual visit and care. Cal Bullock. He is rude to his assistants and treated me like I didn't know anything. Understandably, he is the professional and I am just the client. I was given a form to sign and indicate what type of material I wanted going in my son's mouth. I communicated composite and selected it on the form with my signature. He put metal in my son's mouth. Because he could. Because even filing a grievance with the insurance company on this behavior only got me a line saying "We are so sorry this was your experience," and here's the bill on top of not doing what you asked for. No accountability. They don't care. And yet, they can't stop writing me with their passed due notes. I am the kind of nice person who rarely gets actual help from customer service because I am just too nice. Hey, I am a barista. I know the only time anyone listens up and actually helps is when people are angry. I see it all the time. Throw a big fit and the pay off is everything is free. I won't do that. It's not ethical. I will finally write my first bad review because other people deserve to know. I went to work at Starbucks for their amazing benefits because before that, I have had to pay for health care and dentist appointments out of pocket for my family of 5. That was hard. Finally I have insurance! I went to Smile Academy thinking I could finally afford to take care of my kids. Well, nope. I still have to pay out of pocket. And not because I did anything wrong. I followed all the guidelines to get a dentist and appointment. I just wasn't told the truth when my child got seen in spite of their knowing he wasn't covered, again contrary to all communication, and when I was handed a form that made me believe the choice of procedure was the parent's. At Smile Academy there are some of the nicest people I have talked to- in office. But once I was outside of the office. They don't care. My experience was unethical on their part. They aren't even working with me to lower the bill in light of all of this because funny story my 8 year old has insurance. I could literally cry. I hope this helps someone make a better choice for their kids.

I have been going to Cochran family dentistry for years totally satisfied with them they do great…read morework I'm a big baby and they never hurt me so that's a plus for me I would recommend Dr. Cochran highly! He had his staff are Wonderful ‼‼

From the owner: Dr. Bryan K. Cochran, DDS PC and a terrific staff at Cochran Family Dentistry take care of your…read morewhole family with attentive care and updated dental procedures and equipment. We service the Cheyenne, WY and surrounding area. We are prepared to educate

We absolutely loved Dr. Katie and her staff! They were lovely people and they did a great job with…read moreour daughter's first trip to the dentist. We will be taking our kiddos here for all future appointments and recommending them to all our friends.

After getting opinions and quotes from THREE other pediatric dentists, I was told about Timnath…read moreKids Dentistry and thought I'd get one more opinion... the other providers all said that my 3yo would have to be sedated for them to do her cavity treatment, just because of her age. Dr. Foster was the first one who said she'd give it a shot without general anesthesia, and my girl did GREAT. She ended up getting two crowns and one filling, and it was close to $3500 LESS than what I would have had to pay at any of the other practices. The entire team made my daughter feel at ease, even excited to go to the dentist. Not a single tear was shed (except maybe one by me). I cannot thank this incredible team enough, for giving my girl a chance and helping this mama anxiety!! I'm so grateful to have found you.

Every single one of these ladies are amazing! Dr Kristoferson is great I especially love his call…read morejust to check if you're okay after the appointment later. This is not just a dentist, it's a unity of great people who care.

The staff are very professional and friendly. They put you at ease the minute you walk in the…read moredoor. Their appointment reminders are very helpful and easy to respond to. Very good experience.