So grateful to have found this shop! I was in a panic because both key fobs to my XC60 quit working when I was changing batteries. Unable to reach Richard's by phone, I drove there first thing the next morning to beg and plead for help. Not only were Richard and RJ welcoming to a walk-in, RJ promptly tended to the key fobs in between customer check-ins. He quickly resolved the problem, which was 'user error' and kindly gave me an education for future reference. If you drive a Volvo in north central FL, this shop should be on your radar! read more

No direct experience. Works ONLY on Volvos. Would have preferred "no rating" but that's not an option. That info should be somewhere in this site's info about the vendor. So, ignore the 4 rating, it's "no rating", just offering the "Volvo only" info. read more

These guys are the best independent Volvo mechanics around. Very honest, diagnose and fix issues the first time, don't take weeks, and don't charge you an arm and a leg. If you have a Volvo, this is where you need to go to have service and repairs done. read more

Ive had a fleet of vehicles on the east coast for 20 years, so i've got to know tons of really good mechanics. It would be hard to find one much better than Richard. I've been taking my now antique Volvo to him for more than 7 years now, and Richard and his sons know cars and do a great job every time. The prices they charge are from 1988, too. (UNadjusted for inflation) read more

RJ is the best in Gainesville for anything Volvo. He's always available for questions and has done fantastic work on my car. His team went above and beyond to get a red scuff off the front that had been there for years, no charge. Family run business, check em out! read more

RJ is fantastic. Very knowledgeable and will work his best to accommodate your circumstances. Being new to the area it's always difficult to find someone trustworthy. Well Richard's is it. Top shelf service. read more

Richard's Import Store Gainesville should write the training books for all auto service centers. We take our Volvo there all the way from Orlando to get some of their unmatched honest car service. The money Richard's saves us is astounding and their service is priceless. Try it and you will see what a Volvo service center should be like. Thank you Richard and Sons for always treating customers like family. Barry and Barbara. read more

I came to GNV as a ARNP student. Was peeing away most of my $ for classes & books Richard gave me fair prices, far less than quoted in Tampa where, I kid you NOT, a rep came & asked me "How can I help you little lady?". read more

This place has a lot to recommend them. Family-owned, father & two sons, they know their stuff and their pricing isn't bad either. However, it's the little extra things that they'll do for you, often without charge, that makes the difference. They're pleasant to work with, won't BS you, and they'll do a good job. Recommend them highly. read more

I don't have a LOT of experience with these guys yet, but based on my first two dealings with them, THIS is the place to go if you have a Volvo. They really seem to care about the quality of their work, and they take the time to explain everything they do. I'm a backyard mechanic of reasonable skill, so I know when I'm being BS-ed, and they're not doing that. I'll be back whenever I need something. read more

This garage is easily the best the country. I have spent the last 20 years in the military moving around and maintaining used vehicles. We lived in Gainesville for 2 and half years and bought a second Volvo just so I could have both cars maintained there. While I was deployed overseas they took care of my wife's car and made her a priority. We moved to NH a few years ago and we have yet to find a garage I trust as much as Richard and his sons. They have even helped me over the phone several times and saved me countless hundreds if not thousands of dollars. In short, they are the single best, most trust worthy, knowledgable, fair priced garage I have ever experienced. If you need a Volvo fixed and you do not take it there you should get you head examined. Oh and RJ is funny but I think Richard has him beat! read more

Great Volvo repair place. Family owned&operated. They explain repairs needed very clearly.They have repaired both our volvos. I am very happy with service&fair pricing. read more

I took my 1989 240 to Richard because my grandpa takes his Volvos to Richard.In my experience, and my grandfather's, Richard and his boys (it's a family shop) have always been honest and fair.They point out and explain what's going on, they don't just hand you a paper like many big name places do.Even when I could tell things were crazy and swamped, they were always friendly, never rude.I never felt pushed to make a repair, and always felt informed about my car. I recently moved 2,000 miles away(and took my ancient Volvo with me), this is the first time I've needed a mechanic since the move and I genuinely wish Richard's was nearby.Looking for a new mechanic and reading the yelp reviews made me realize I had never left one for Richard and his wonderful team.So here it is: they are wonderful, take your Volvo to them. read more

I would highly recommend Richards Import Store for anyone who needs repairs or tuneups on their Volvo. RJ & his staff are skilled, well stocked, and knowledgeable about their craft. They're also quite kind and understanding, and want to get the job done quickly and efficiently. With such exceptional service and staff, it's a no brainer to go there for any Volvo needs. read more

If you have a Volvo and need repairs or servicing, hands down best place to take your car. They are honest, and charge a fair price. Long time happy customer read more

These guys are the most honest mechanics around. I have come in with my Volvo a few times over the years and they are always friendly and fix my problems very quickly. You can't go wrong with Richard's. read more

I needed my head gasket replaced on my 2001 S40. RJ was amazing! He was patient, thorough, and definitely exceeded my expectations! They were extremely fair with the pricing, also, which is almost unheard of these days. Thank you for being honest businessmen and taking good care of my car! read more

Took our S40 to a Volvo dealer to see if they could repair the A/C. They quoted almost $3,000. To fix it and claimed almost every major part had to be replaced. Picked it up and took it to Richard's and they fixed it for just under $800, including replacement of the compressor!! Will always take our car to Richard's first from now on!! read more

Richard's has taken great care of my Volvo S60 for 10 years! Best Volvo store in north Florida!!

I have been taking my Volvo to Richard and his sons for over 4 years now. They only work on Volvo's there and are extremely knowledgeable when it comes to what is the best for my vehicle at the time I take it in. They are very reasonable with their prices and the turn around time is pretty quick. The longest I have ever left my car there is two days! They are always so very nice and even answer questions over the phone if you have concerns or specific questions regarding your car. If you own a Volvo, I would ONLY recommend taking it to Richard's Volvo!! read more

UNBELIEVABLE! Yes, believe it. This is the place in Gainesville to bring your Volvo or import. Honest and dependable service. I needed a place for my daughter to bring her Volvo for maintenance and repair while in school and found the best. Richard provides top-notch service in an excellent and caring manner. Richard shows us that there is still room to do business the old fashioned way. Thank you. read more

On the outside Richard might seem like the guy to go to and I thought the same thing until two visits to his shop. First off, he cherry picks the jobs that he wants to do. Yeah! I'm not kidding. I gave him a list of stuff to do and he picked what he felt like doing. He also, starts doing the work before giving you an estimation! What mechanic does that!? Also, The first time I went in I had a full inspection done on the vehicle and he said that everything looks good and my volvo only needed a few repairs. Well I knew that something was wrong, so I brought my car to another mechanic and it turns out that I had no back brake pads and my rotors, calipers, and back tires had to be replaced. The tires had tread, but were ready to explode from the inside thanks to there being no brake pads and rusty calipers. Thanks for putting my life in danger Richard! And to put the icing on the cake; after my second visit to his shop my serpentine belt light went on. I later found out that it was cracked. Quite ironic that it was fine before my visit, but not after. Last time I went into his shop he said to me that he was getting too old for this and he's burnt out. I took it as a joke at the time, but obviously there is truth to his words. He just doesn't care anymore! I'm never going to his shop again! read more

After many sad visits to other mechanics, I took my Volvo to Richards and was very happy with my repairs and the pricing. I agree with the other reviewer that they clearly explain what's going on with your Volvo. It can be a little wait for an appointment...but I think that's just a testament to how good they are that so many Volvo owners go to them! I plan to continue having Richard's care for my beloved Volvo. read more

His word is Volvo gospel. I would trust anything Richard tells me about my car. Honest and has very reasonable rates--best in town which is why I will keep going there with my 15 year old 850. read more

The best service! I went to Richard's for 7 years while I was in Gainesville and wish I could have taken them with me back to south florida.

These guys never cease to impress. Their skill, pricing, professionalism, efficiency, and flexibility are second to none. I've had my C70 worked on with them once before and will be taking it back every other time, really they're that good. I'v had to have it towed to them this time because while driving my instrument panel lit up with every warning available and then stalled. I've had this happen in my previous car (Mitsubishi Eclipse) and it was the timing belt, an extremely costly repair even for that one so I feared the worst. They were able to take a look at it and found it was actually my alternator belt and fixed it same-day (awesome) for less than $100. They could have easily claimed it was the timing belt and I would have been none the wiser but that's not who they are. They also arranged for me to be able to pick it up after-hours since I couldn't make it in time. I'm ecstatic. I give them 20 out of five stars, they're a real class act. read more

Richard is THE man. I love this guy. His business knows what's up. They don't charge stupid fees to check what's wrong with your car or to turn off the service light. And they'll even take you with them when inspecting your car if you'd like so you can see exactly whats going on. It's a very educational experience. I must also add that they are so dang honest. It's awesome. read more

If you have a Volvo and need service, this is the place to go! Don't even think about anywhere else. These guys are honest, down to earth men, and they always give you a fair price. They never try to sell you on things you don't need. And, they do a great job. I brought my car in and it needed a new spark plug. They secretly changed my headlight that had gone out without even mentioning it to me. It was such a kind gesture that you would never get from a chain repair shop. These guys are great! read more

I agree with CG. Richard and sons are amazing. They've been taking care of my 1994 Volvo for the last 15 years - I'd trust no one else! It was hard to get another make car because I knew he wouldn't be the mechanic for it (but with mine having 260,000+ miles, it was time). I trust him completely - I trusted him to make sure the car was properly maintained for my daughters - basically putting their safety in his hands. It doesn't get any more trustworthy than that! Thanks Richard!!!!!! read more

10 years, 3 volvo two of them with over 150,000 miles, so we have had them serviced many times. RJ and Richard have always been friendly and honest. I have had many experiences with auto mechanics, having four kids and repairing their cars. Finding this shop was lucky. Their team knows Volvos. read more