I've been taking my car here for a year to get the oil changed for my car. I have not had an issue…read moreat all. I go in the morning and drop off my car while I shop. I've never had to wait very long to get it back. They text me when it's done. I think going first thing is the best to avoid a long wait. The ladies that have helped me at the desk are always nice and polite. For a basic oil change this place works. Don't expect to walk in at noon and have your car ready for by 1 pm. That doesn't even happen at the places that take appointments.

I had an appointment to install two tires I purchased online. And an oil change. 2.5 hours after I…read moredropped it off they still are not finished. The only car in the bays, and the employees are standing around talking about weekend plans. For get about customer service.

Always very quick in and out with my work vehicle. Friendly staff, owner…read more I'd fall asleep waiting at the one by Gjovik's and they decided, for me, that the vehicle didn't need synthetic oil anymore..wtf?!

We brought our truck to Plano Quick Care to have new rotors and new brake pads installed this past…read moreAugust and at the beginning of December ,we heard a grinding sound coming from the front of the truck, we made an appt the next day with the closest auto shop to find out what was causing the noise. After investigating, they found the two front brake pads were installed incorrectly, the inners were placed on the outside and the outers were placed on the inside. Which caused a heat crack in the brake pads and damaged to the rotors, we had new brake pads installed again and they re surfaced the rotors . We went to Plano Quick Care, to show Oscar, the manager , the original brake pads with the heat cracks and the pictures of what the mechanic found regarding the incorrectly installed brake pads and it was documented on paperwork from an ASE Certified automotive location. We wanted him to make things right and at least offer funds to help pay for part of the new install and not a $130.00 in-store credit. Oscar, decided that we didn't give him a fair shake by not coming to him first to have the problem fixed . First of all, we didn't not know the brake pads or rotors were the problem since they are less then 4 months old and after finding that out ,put yourself in our shoes, why would I bring my truck back to your location where your mechanics are the ones who created the problem by not correctly installing the brake pads on the truck. I do not recommend this place due to employees not be properly trained to work in the automotive industry and have caused us more problems with our Truck.

Our the belt in our engine frayed randomly on our way to my in laws. These guys were soooo nice,…read moreefficient as hell, and had us in and out in 20 minutes. Great service, affordable, HIGHLY recommended. Thank you so much! (Andrew is amazing!)

Take my Ford here every time. Great service and responsiveness. Not a single complaint. Great…read morejob guys!

I would definitely recommend Quick lane. I took two of our cars there and they always do fair and…read morehonest work that is excellent. I never feel I'm getting over charges or talked in to expensive repairs. In fact I feel like they guide you toward cheaper services that have so far always fixed the problem.

I cannot recommend this place. First, when I called ahead to see how long the wait would be, they…read moremisled me. I ended up waiting at least an hour before they even began my oil change. Second, they do not stock windshield wiper fluid designed for cold weather use. You read that right: they don't ever stock it ...he was specific about that. Odd for an oil change place in Illinois, right? Finally, when my car was finally ready, they let me stand at the counter for several minutes waiting to pay. They guy who worked on my car saw me standing there, but the only guy who could take our payment was on the computer in the neighboring business and apparently could not tear himself away. I will not be back.

My car started to run really rough, to the point where I was afraid to drive it! Had just had…read moremajor servicing a few months before. Had car towed to Crowe's; they quickly found that rodents (almost certainly, squirrels) had chewed thru wiring from ignition system to coil; replaced it for a little under $100. They were completely honest and reliable! Will definitely be going back for more.

Awesome guy! We were broke down on a holiday middle of the night from out of state, he had us back…read moreon the road by morning! So thankful for him! Very trustworthy, he knew what he was doing!

Great service. Honest. Should definitely go back. Explained what needed to be done clearly.read more

SCAMERS!!! Apparently, I haven't been the first one who has been taken advantage of. Unfortunately,…read moreI went there just for a nail on my tire, since it was irreparable I was informed that a new tire was needed, as they didn't have the same tire. They had to install "my spare tire" since they pulled out the nail and tire got flat. I had no choice but let them install it. I was told "there was no charge" I thought it was very odd since they had spent over an hour in my car. (In all that time the female kept going to the back and staying long periods there, fishy) Well, I ended up driving away with a junk of piece spare tire shoved into my car, because they didn't install my original brand new spare tire. Since, I'm not playing games with the devil I had it documented. Next business day early morning I called to communicate them that I wanted my original spare tire back. Female on the phone was the same front desk person that was there that day, she just demonstrated her lack of professionalism, she denied everything and said bring your car back "I'll show you". I asked, what are you going to show me? She wanted to show me: How to force fit the spare tire jack into the piece of junk she and her elderly parter shoved into my car. Seriously? You wanted to show me how to fit the jack on something that I own, that belongs to me!? Like if I have no clue how the stuff that I have on my car must be perfectly fitted or placed, I was not born yesterday lady. Then, she proceeded to lose her temper and started yelling at me that if I have a problem with my car I should just bring it back to them. NO! I would never give you a chance to place your hands on my belongings EVER again! Further more, she continued yelling and threatened me to call her corporation if I keep calling and hung up my call; What's your corporation supposed to do, other than be ashamed of how this branch doesn't waste time to take advantage of customers. Also, I know a young lady that went to this place; she said they messed up her tires and they tried to keep one of her brand new tires. She asked them to give back to her and they were "oh, yes! We "forgot " we'll bring it to you" Boo! Stop thinking we females are an easy target and that we have no clue what belongs to us, or that we are ignorants and that we had no people that have our backs. So, here are my two cents to your business. First, you DO NOT had the right to yell at me lady, the only person who had the right to do that was my mother (yet she never did). You are no one to attribute yourself that right, apparently no one taught you, that taking someone belongings is called: stealing! Second, I never went there to ask anything for "free" I would have been more than happy to pay for the service and your time. But the "free" crap it's their bait. Advice; if you really want to save money, take your business somewhere else trustworthy as I did for my tire and brakes, based on other reviews (I would never compromise my safety with them). I had to get a new original spare tire because there was no way I would have shoved that piece of junk into my car. And no, no! No way, I'm not longer interested to talk to the management of this branch. I wasted enough time, money and energy with your shady business. Oh! by the way yelling lady, your nails looked bad! (I do have pictures, videos)

Front end chattering on my 2016 equinox with 140,000 miles. Kevin said common issue with stabilizer…read morebushings on front end. He had may wait nearly an hour or little over and it was done and fair repair charge. Car drove off like new and nice and quiet. GREAT REPAIR!!

Wonderful business. I'm from California. Had tire problems in Nevada. Made it to Illinois. Decided…read moreI needed the tires looked at and found Morris Tire on Yelp. Great place.