TERRIBLE! Sherri of Ridener showed up to the appraisal of our home 20 minutes early and was gone after 5 minutes. We have a ring doorbell and have proof of her time spent on the property. She was gone before our realtor got to our house at the scheduled time of the appraisal. After 6 days, we finally got the appraisal back and it was 15k under what a house EXACTLY like ours directly across the street sold for a month ago. We have been in the house across the street and we have additional amenities that they did not have and our updates were made well after theirs. If you ever have to deal with these people, cancel the appointment and run in the opposite direction. They will waste your time and your money. read more

I will start by saying that I realize that a homeowner being upset at an appraisal is probably quite common. With that being said, the appraisal that we just received is almost comical. This appraisal came in 70k under the appraisal that we received 5 years prior when refinancing, and it is precisely for the same value that we purchased this property for 16 years prior. While all of my neighbors houses have appreciated approximately 24% during that 16 year time period, according to Ridener, mine has mysteriously not appreciated one iota. After pointing out that the square footage in my house exceeds her comps by 500 plus sq feet (although some of those far smaller comps selling price mysteriously exceeded what she appraised my house for), she replied that she does not employ the "dollars per square foot method". Apparently square footage now means nothing according to Ridener. Whatever method used, this person obviously needs to account for the far larger size of my property versus their comps. It is worth noting that my house was purchased brand new, so we are not dealing with a house with any form of damage that would decrease its value. If you are a bank representative, mortgage broker, real estate agent etc., DO NOT utilize this company. I am a reasonable person. If this appraisal was off by 10k, or even 50k, I likely would not have said a word. This appraisal is off by probably 100k, or at minimum 70k if we want to pretend as if there has not been any appreciation in the last 5 years since my last appraisal by an actual competent company. I would characterize this appraisal as lazy. DO NOT UTILIZE RIDENER APPRAISAL SERVICES. RUN.... read more

This is a horrible company!!!! We bought a house a few years ago and this company gave an appraisal of 30K below the value. There were mistakes on the appraisal that Quicken Loans found as well as BOTH real estate agents. When Quicken requested a re-evaluation they just took the same appraisal and had another appraiser sign their name and resubmit it. ( A BIG violation for appraisers that can lead to loss of license) We moved to a new mortgage company, got a brand new appraisal and guess what??? 31k higher than this hack company. Be VERY careful dealing with them!!! read more