My Sister had to do some rehab there from a bad fall, with a broken shoulder and other injuries…read more They were very accommodating and took very good care of her. Their staff consists of RN's and CNA's, which are professional and very kind and helpful, going the extra mile to care for elderly, sick patients. The food was fresh everyday, and they try to accommodate requests. The facilities are clean, lots of hand sanitizers and masks, and they really take good care of their clients. They set up meetings with families to discuss progress and help set up after release in home care. As a family member, one has to be proactive and get involved with the care. If you need to utilize one of these type facilities, I do highly recommend this place. Depending on the insurance, Kaiser will pay 100% for care up to 21 days, which was a blessing for our family.

Equivalent to prison food from TV and minutes. Bring your own food or order from outside. If it…read morecomes from this kitchen, make sure you only eat food that is prepackaged. These are the current options: yogurt, applesauce, ice cream, and this:

From the time I set foot on their property to the time I left I was taken care of to the fullest…read moreextent. From administration to the nursing staff to the physical therapist to the occupational therapists I couldn't have asked for anything more. Top notch professional care ! I highly recommend. Ron M

I broke my hip and needed both operation and extensive rehabilitation...I had to re- learn how to…read morewalk. I chose Petaluma Post-Acute Rehabilitation because it was close to my home in Rohnert Park. I have been in Rehab before for other medical reasons, but have never experienced the quality of care that I received at PPAR. From the admin staff to the nursing staff to the physical and occupational therapy teams to all their associate staff, they treated each patient with a personal interest in their well-being. Whst's more, they were always available 24/7 to meet your every need. I have never experienced the quality of care as I received at Petaluma Post-Acute Rehabilitation. Obviously, I highly recommend both the establishment and the totality of its staff should you ever require the many types of post-acute services they provide.

My 90 year old father arrived in the early evening after having had a fall. The night staff was…read morehorrible. As soon as my father arrived, the LVN, who was sucking on a lollipop the whole time, told the family to leave the room for a skin check. It took him and three CNAs to hold down my father and completely terrorize him in an effort to look at his skin. I can't imagine a routine procedure done with less care, sensitivity or competency. We're so grateful he's out of this place, traumatized, but out. In fairness, the day staff is likely better, but the night staff needs far more training in professionalism and care practices for the vulnerable elderly.

This is one of the best nursing homes I've seen. So clean. They are taking care of my dad to the…read morebest of their ability! Very kind and generous staff. No one is perfect but these guys are so close to it! Not to mention the care factor

I took mom for her physical therapy. They did a Fantastic job. She take. Care of had all her…read morequestions address by front office and physical therapist. Can say enough good things.

I have been going to KODA on and off based on availability, Woman i saw before was decent and…read moreDillion at first offered anti inflammation leg massage at first but today Dillon He tortured my Bone on Bone knee caps and not in a good way using my disability to cause harm and almost collapsed from severe pain inflicted, I have right side sciatic pain as well and use a sciatica pain brace of which he was clueless about, Sciatica nerve flares when trying to rise from a seated position, So he made me do that from lower leveraged position, Worst PT i have ever encountered, especially since i am big & tall, I needed stretching with my right side calf mostly, not leveraging my knee caps bone on bone the ass wouldn't change direction knowing i was dizzy and hurting in a bad way, NOT HELPING! DILLON IS TWISTED, Avoid him at all cost!!!

Over the last few months, I have researched a variety of care/living options for my uncle,…read moreincluding at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser's medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser's medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn't manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I'm rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn't have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and "stuff" than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says "It's close to the golf course!"

A very special place, a small community that really embodies the heart of Petaluma! Lovely walking…read morepaths and gardens. You can see the genuine pride in every employees smile, everyone loves this place!

Very kind staff and nice atmosphere. The PT Mitch and PTA Analor are great to work with, very…read moreempathetic and encouraging. Only downside is that the space is mostly one large room and it can be difficult to hear when several people are working with patients at the same time.

Be careful with this business! They billed our insurance and we also paid out of pocket. After…read morereconciliation, they promised to refund our portion of the out-of-pocket. It took me 2 months, multiple phone calls, and still no refund yet. Just be careful, don't let them double-dip on the insurance and out-of-pocket payments. We are still waiting, a very frustrating experience.

I went in for unknown stomach pain, and they told me it was a stomach bug. I have been…read moreuncomfortable for the past week, but when I left that ER, I felt like a whole new person. Dr. Fong and all the nurses took amazing care of me, and if I ever need to go back to an ER, I know where to go!

I am beyond heartbroken and angry over the care my father received at Petaluma valley hospital…read more this was the worst hospital experience I have ever witnessed. my dad was completely neglected by both nurses and doctors, my father died because of their lack of care. the nurses never checked on him unless I constantly called and reminded them. the doctors were ever hardly around, and when they were, they made sarcastic remarks and spoke to my father in a way that was sarcastic and demeaning- as if he was not worthy of patience or compassion. one moment that will FOREVER stay with me was when a nurse was about to give my unconscious father a pill to swallow. I had to step in and suggest a cream instead because he was clearly unable to take anything by mouth. the fact that I had to advocate so strongly for basic, safe care is unacceptable. No family should have to beg for attention or dignity of their loved one. thus hospital's level of neglect is outrageous. patient's deserve compassion, respect, and proper medical care, and my father received NONE of that. I am devastated, enraged, and deeply disappointed that thus facility is still operating while treating people this way. no amounts of words will ever describe how awful this place is. terrible care.

The staff at Navato Healthcare is always friendly and ready to help with the care of my brother…read more They provide regular updates on his progress and condition. I appreciate their willingness to help with his particular needs

Clean, friendly staff, and close to home. We had a very good experience. We thought they took…read moregood care of dad.

My 90 year old mother has been a resident for the past five years. She considers the community and…read morestaff as family, supportive and kind. My siblings and I looked at several options and we're delighted with our decision.

My 96 year old father is not as verbal or expressive as he used to be, but he recently made a point…read moreto tell me that he was "very satisfied" with his new home at Creekwood and was "very happy with the care." He had been quite resistant to moving from his independent living facility in the south bay, but it was clear he was not getting the care he needed there, even though we were paying for extra services. After an illness and 10 day hospital stay, we knew he couldn't go back there and are delighted and grateful that Creekwood had an opening. They were flexible about his recovery needs and the transition went very smoothly. He is very content and calm and is actually showing signs of cognitive improvement now that he has all of his needs met at Creekwood. The facility is always clean, and the kind staff is wonderful! Everything is included in the monthly rate: help with showering, dressing, shaving, bathroom help, medication administration, incontinence supplies, so you don't have to piecemeal individual service costs, which makes things so much easier. The best part is I have the utmost confidence that all of his needs are being met and he truly feels at home now.