Senior Helpers of Westford, Mass, Jim DiGiorgio and his Team are truly caring people. My company,…read moreVeterans Financial, has worked with them for almost a decade and we can see the true dedication they have to their families, always trying to ensure they are taken care of physically but also emotionally and financially. I would highly recommend their services to anyone looking for reliable senior care.

Senior Helpers was a great comfort to me and my family during an extremely difficult transition…read moretime for my father entering into a Memory Care Facility. We needed to set up companion care staffing in a hurry, and everyone I spoke with was caring, responsive, supportive and informative throughout our interactions. Always they kept my father's well-being as their priority. We definitely had confidence and peace of mind that our decisions and plans were appropriate at each step. I definitely would recommend them.

We were most impressed with the staff as we were guided through the home health care process…read moreoffering post surgery support. The aide who came to our home for two weeks was professional, knowledgeable, responsible and a gentle presence. We highly recommend Always Here Home Care.

I can't say enough good things about Always Here! From my very first interaction with Brooke to…read morethe aides they send us. They are professional, thoughtful, caring. We have worked with Always here since early 2020 to assist my 101 yr old mum. She gets around well for her age, she has become quite forgetful and needs more and more assistance. They have been able to scale up and down very quickly depending on our needs. The support helps my mum and my sister, the primary caregiver. The service is costly, but we are getting what we pay for. Thank you to the team!!

I would not hesitate to recommend Everlight Home Care. Everlight provided care for my mother who…read morewas 90+ and suffered from dementia. The staff was competent, caring, compassionate, friendly, and incredibly patient and understanding with an elderly person who could at times be quite challenging. Joyce, the manager we dealt with, went out of her way, not just handling the scheduling but also making visits without charge and finding ways to make my mother feel better and take better care of her. She was extremely available on the phone and able to make last-minute changes as needed. I was consistently extremely impressed with the combination of professionalism and genuine affection that everyone at Everlight brought to caring for my mom. Thank you!

From the owner: Everlight Home Care specializes in care and daily living assistance for seniors in the comfort of…read moretheir own home. Home health aide and private nursing services. 24/7, hourly, and live in care. Home health aides from $25/hr. Private pay.

Yes Five Stars. Not given lightly. My father first used this company because of a friend's…read morerecommendation a year ago. He had just had a pace-maker installed and needed help at home. Complete Private Home Care sent out various people to handle everything we needed, carefully following his Primary Care Physician's list. This included an initial consult with Sue and then Danielle the nurse in charge of all the other aides and therapists. I know their names because I had to use them again after my father ended up in the hospital again this time with pneumonia. I didn't have much experience with home health workers when I hired Complete Home Health. However because of my age (mid 50s) I have had too much experience with my friend's parent's aides and assisted living situations. Also I had to oversee aides in Texas for my grandparents. So while I had not personally hired but one aide before (freelance--without an agency--also a friend's recommendation) I do feel able to award those five stars. What sets them apart? First they are very professional. I think perhaps because they are a smaller company, they are on top of each of their clients. They always knew who I was, and who my dad was and which workers were involved in his care. The co-ordinator Jon has a handle on all the clients. Next, the Administrative nurse has a great list of caregivers she can call upon. My father had problems swallowing and was prone to inhalation pneumonia, the therapists helped him learn strategies for eating. Physical therapists taught him to get him up walking again, home assessors came for safety. Further, they took a huge load from my shoulders by communicating with my father's Primary Care Physician at Harvard, so I did not need to still be in charge of all that on top of all the rest I was in charge of. Finally, all the people were loving and I never worried someone would steal from us or hurt my dad. They demonstrated far more patience than frankly, I had left in me. They suggested intelligent solutions to home problems such as different pill containers, cutting back shrubs for ease on stairs, removing certain roll around chairs, etc. They responded Immediately, and were able to be at the house within 4 hours of suddenly learning he was being released from rehab. When I was forced to hire them for out of pocket 24 hour care, they were able to make this far more affordable by charging for blocks of hours. Because we had installed 2 Drop-cams we could see that the 24 hour aides were never more than 20 feet away. This is a fabulous company. Hire them and feel safe. If you are like me, you need it.

Complete VNA was unbelievable. They cared for my dad with the utmost professionalism and…read morecompassion. I am a registered nurse, and I was blown away with the level of communication with my family and the quality of care. I'd recommend them to anyone. Awesome agency!

This home health agency now called MGHBrigham provides traumatizing incompetent care. Michelle, the…read morenurse in charge of my geographic area, interpreted my disclosure that in my living will and advance directive, I have a long standing provision for "death with dignity...dnr, dni etc." I am relatively young but I had to make decisions for my parents so now I have my wishes in writing. This stupid and/or religiously perverse nurse took this as a potential suicide so a few days later at 4 am (!), four Waltham police broke into my home on something called a Section 12 which allows police to break in if an attempted suicide is indicated. In no way, was I suicidal. I was immersed in three spine construction surgeries and had my Will etc. in order. I mentioned it to her in case something happened. I had to call my PCP at 4 am. who knew me for 28 years to talk her and the police down. All Waltham police officers (4) who showed up were hot to trot and juiced up to take me in. This was unconscionable. Separately, Michelle was told by me, I probably had a UTI. I said I had a staph UTI previously but the daft Michelle said I non detectable by another person body odor and to buy expensive Lume. I did so but immediately after pressing purchase on Amazon, I thought better, and just called an ambulance (not yet able to drive) and went to NWH where I was diagnosed, as I thought, with a UTI (urinary tract infection). I fired Michelle and this agency. Now, I am suing her, the organization, and the Waltham Police. Imagine if I wasn't with it enough to self-advocate. Does she get a commission for sending people to a mental health institution? Stupidly wrong diagnosis? I hope I get her fired.

I've had five UTI's since November 2021 and three which needed to be treated by IV antibiotics and…read moreI was given a picc line to complete these at home. Before discharge, I was scheduled to be seen weekly by a visiting nurse from Partners. The same (outstanding) nurse which scheduled times to meet with me on Tuesday's, unfortunately, just relocated. The following week, someone from Partners arrived unannounced at my home. When my wife called me to let me know, I called and spoke with the "Clinical Manager" and explained that the previous nurse came on Tuesday and we generally worked on a time to meet. With no explanation, Solomon told me that they had changed my day to Monday. Further, I was told they can tell me the day they are coming, but not a time. When asked if arranging a mutually convenient time to meet was asking too much since I work, I was then told I needed to be home bound to receive their services. I also called the "Clinical Director" who conveniently kicked the can back down to the first person I spoke with. I want to be understanding of their regulations: if, for insurance purposes, you have to be "home-bound" then why was I admitted for services before? And why was this only mentioned when I expressed concern that a patient is expected to wait compliantly until their visiting nurse arrives? I'm a stage 4 cancer patient who was discharged from Partners Healthcare at Home because, thank God, I'm still actively working (but need weekly picc line dressing changes and blood work).

My wife has Alzheimer's dementia. Even with the help of a live-in son and an extended family,…read morethere is not enough hours in the day for the oversite needed to supervise her without being overwhelmed. This treasure of a company has been a godsend, providing care for our dearly loved but challenging patient, often hostile due to anxiety and depression. They do light housework, prepare simple meals and handle hygiene such as toilet, baths, dressing and diapers. More important, the aides have built a trusting relationship. My wife is happy to see them as a relief from two men that she does not recognize as her husband and son seemingly always trying to boss her around. We now have a little time for ourselves, enjoying not being the bad guys for awhile. We recommend Just Like Mom without reservation.

From the owner: We commit to unmatched, comfortable and calming care just like the mother's love. That's why we are…read morecalled "Just Like MOM Home care". Companionship is key to a trusted relationship with our caregivers. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. We provide one-on-one attention and care that cannot compare in any other settings.

I reached out to the owner of Assisting Hands Home Care while attending a professional conference,…read morewhere I spoke with the Director of Development. At the time, my aunt was undergoing chemotherapy for a recent cancer diagnosis and was receiving in-home support from another care management company in the same market. Unfortunately, that provider was clearly taking advantage of the situation--the billing was excessive and resembled a law firm's itemized invoices. As a result, I immediately began searching for an alternative home care provider. From my very first interaction with Assisting Hands, the experience was outstanding. Every member of the team went above and beyond, providing professionalism, compassion, and genuine care during an incredibly difficult period for our family. We used Assisting Hands for several months, and my aunt truly loved every caregiver who visited her. Sadly, my aunt ultimately lost her battle with cancer. However, because of the exceptional care provided by Assisting Hands, we were able to bring her home for her final days, which meant everything to our family. The Director of Development even came out on a Friday night to personally coordinate with the hospice nurse from Good Shepherd Hospice and review the care plan. That level of dedication is rare. Assisting Hands treated us as far more than clients--we felt like family. Their compassion, concern, and humanity made an extraordinarily painful time more manageable. I cannot say enough about how much their care meant to us, and I would recommend Assisting Hands without hesitation to anyone in need of high-quality home care. Sincerely, Joe Garvin

I hired Assisting Hands for a very complex client of mine that requires a lot of care and patience…read more I have worked in the healthcare field for over 10 years and have extremely high standards and expectations of the Agency's I connect clients with. I am beyond impressed with the care, coordination, prompt follow up and communication amongst all the staff at AH thus far. Elayna who is the director of client care responds to my emails 24/7 and constantly updates me and keeps me in the loop so I am informed at all times. She is professional, diligent and extremely efficient. Esther and Cindy are also very special people. On the first day of hire, Ester was accompanied by Cindy for few hours to make sure she was set up for success during her new assignment. This speaks to the caliber of care and expectations of AH. Prior to coming to the condo, Cindy met my client at the rehab to review nursing education and care plans so the discharge would be smooth and successful. This really speaks to the philosophy of AH making sure that the companions are comfortable, competent and safe during assignments and not just sending them in blind. Both Cindy and Ester connected with him immediately and treated him with the utmost respect and kindness. I can't recommend Assisting Hands enough, and look forward to continue to work with them in the future