Fantastic to work with. They give the best quotes with multiple options. I highly recommendread more

From the owner: At Brightway, The Torres-Grubbs Agency we offer you expert advice and more choice in insurance…read morecompanies than any other independent agent. We have deep relationships with the insurance companies we represent. We'll ask about you, your family and your needs. Then, we'll combine our insurance company expertise to build a customized policy for you that provides the coverage you need at a price you want. Give us a call to put our team of experts to work for you.

We have reported you for stealing our money. You quoted us new policy prices and we told you which…read morewe one we wanted but instead you never changed it, and NEVER responded to any of our millions of calls or emails and let our old policy double and renew. This is illegal- we've discussed with the proper people to make sure you were at fault and you ARE. It's been MONTHS and still no call back from you or emails replied to!!! You are scam artists! This has cost us THOUSANDS of dollars! You have being reported to the state!

Complaint filed with the Florida Office of Insurance Regulation. In my 67 years I have never met a…read moremore condescending couple. Office is never open, will not return calls or complete a simple task to see if something is covered. The ratings are BS...they must use reputation defender.

Recently acquired a house and needed home insurance. I contacted an agent that had held the…read moreinsurance for 13 years for the previous owner thinking they would be quicker and have a history with the house. The customer service was absolutely horrendous. A friend recommended Safeguard Insurance on US Hwy 19 in Port Richey. I called, the receptionist took some information and told me an agent would call. After dealing with the OTHER company, I thought "great another never return call that will never come." BUT I was so wrong and so happy when Agent Sandy Baker called me. We talked, I sent her information she needed and received a quote the next day. I thought excellent customer service was a thing of the past but SANDY made me a believer again. This company and agent actually want your business! They have all types of insurance so please give them a chance to provide great customer service for you!

Our agent in the Tampa office, Sandra Baker, is always looking out for our best interests. She…read morecalls well ahead of the due dates to give us our latest options with regard to coverage and cost so we have time to consider them.

Mike's entire team is great. We had called another agent in…read moreNew Port Richey and never received a response. I called to request an appointment and was in the office within an hour. Ashley was very helpful and had everything we needed completed quickly.

From Alaska needed to transfer the policy for my Chrysler 200 with FL plates to make the SOF happy;…read morewas a breeze and only about $12 more a month for full coverage 300/100 Uninsured, road side, rental car and full coverage. So looks like the won't be taking my License for using out of state insurance on a FL plated car. Thanks smooth and easy

Staff were friendly and incredibly helpful. I thought my issue would take me an hour to resolve but…read moreI was in and out within minutes and had all my questions answered. Very appreciative of the staff at this branch.

I have been with Tim Holladay State Farm for about 20 years. When I have been late with a payment…read morein the past they called me to remind me. Since I set auto payments online, I haven't had any issues with a missed payment. They have been kind, understanding, and have excellent customer service. They have been consistent. I highly recommend.

absolutely the worst experience that I have had when dealing with any insurance company. They were…read moreto blame for a huge mistake with my account and I ended up losing my license. Very embarrassing and humiliating. This is a terrible company with extraordinarily poor customer service.

This office seems to have good reviews. However; I had unfortunate experience with Keith Fulton's…read moreoffice. I had the Drive Wise, as I am retired and drive very little. My policy was cancelled. They said my credit card denied the payment, therefore they cancelled me. I called office numerous times to rectify billing error. They refused to assist. I went to another company and am happy. Today, I received letter from Keith Fulton's office. They offered me auto policy for TWICE as much as I was paying. WOW. Makes you wonder what their true intentions were initially. More money? Shame on you Keith Fulton.

Fulton Insurance has been my insurance company for the past 12-13 years with estimated yearly cost…read moreof between $3000 and $4000 and I don't usually post negative feed back for a company that is supposed to provide service, but the truth is that I don't feel comfortable about leaving this company without leaving my honest recollection of the service period. First of all you won't see Keith Fulton or even know if he exists. 2 no one will come out and inspect your property, it is your responsibility to share any information that might save you some money. Example wind mitigation your policy will probably state toe nail constructio, but you will save quite a bit if you have hurricane construction. I had that, but they wouldn't give you any money back. They did however save me some money when I provided the information to them, then some how the next year my premium increased even higher than it was. Shame on me I guess. Here's is something that was funny I thought well being with All State they might contact me with a policy with an auto bundle saving, wow nothing. So I am A busy guy and don't have time to recheck everything that crosses my table and thought that my Insurance agent. I misspoke I called them My agent they didn't do any thing for me they are not my agent they are actually a collection company that filters in money from a already established company nd if I was All State I would check your lazy a out company would let me know well that was a fantasy too I wasn't even notified when a company that they some how appointed for me was my new insurance company and I had no other choice in the matter. Well that was about it for me I took a little time out and checked my insurance com[any out no after about I hate to say it 3 hours I found and insurance company and went with them and save 3000 do;Lars. It's not about the money , because I don't know how my new Ins co will do, but I can guarantee that I will never ever use this freeing Fulton insurance again

Charlie and crew are amazing!!! Super appreciate the expertise in this office. They handle all of…read moreour corporate insurance needs!

From the owner: We offer the best rates on business insurance, general liability insurance, and workers…read morecompensation in Tampa, FL. No matter what your company needs, whether you a small business or a large business, our full-service insurance agency will work to help you out. We review and select the best programs and plans for you or your company. Our services take the traditional relationship to the next level, providing comprehensive business insurance, portfolio, and advanced enrollment services. We explain, apply, and maintain your insurance package. Plus, our licensed business insurance agents and customer support representatives will assist you with rates