As a customer, I wouldn't recommend this location. Very poor customer service. No sense of…read moreprofessionalism.

weird fedex, lady was hounding me over what i am shipping. i get it they need to ask if its fragile…read moreor explosives or whatever for safety but dont think they r able to demand what i am shipping if i told her that its nothing against their policy. could be wrong but lady was rude. guess i know who to blame if my package does missing lol

Beyond what I expected. The tags were perfect and the turnaround was fast. Thank you!read more

Amazing service and quality of product. I will gladly recommend Doug and his team any print job I…read moreneed!

I haven't been to FedEx in years, and I remember why I don't come here. The staff are always rude,…read moreaggressive, and Nick and dime you for every single little thing, including tape. They act like they're doing you a service because they're checking your package and your package is never good enough to ship so they have to repackage it under their terms and can charge as much as $10-$12. Just a package a simple item in a simple box. I gotta start coming to FedEx. They're a joke anymore. I wouldn't come back to this location either.

10/10. A smooth process from beginning to end. Bessie was friendly and super helpful. She quickly…read moreretrieved my package and even helped me to the car.

I have lived in dunwoody for many years, but somehow missed SOHO…read more Well the owner Adam has been posting many pro-Dunwoody things on FB so I figured when we need to get a couple things done we would try them out The three staffers were very helpful and friendly Mailed a UPS package, with good advice for best way; Got two docs laminated; and my wife even bought a very nice facemask. We'll be back oh its a few doors down to the left of Kroger on Jett Ferry, but you can see their sign from Kroger . Everyone masked and covid protected.

These guys do a great job and I appreciate the way they handle customers. Coffee would be a great…read moreaddition.

If you are not able to deliver packages then why are you in the business of package delivery?…read more I just left this store at approximately 9:10AM on April 25, 2026 empty-handed despite my package being no more than a foot away from me. This package which I paid to pickup at an access point has been delayed MULTIPLE times for UNKNOWN reasons. Yesterday I was called by this access point at 11:00AM on Friday, April 24, 2026. So I checked to see if this package was there and oddly according to ups.com at 9:44AM the package was delivered to this access point and magically at 10:12AM the package was in their possession AND there was a request to change delivery (FYI: not by me). The person working there is beyond rude and condescending and for some reason was super suspicious of my picking up the package. Because the metropolitan area is full of Crystal Pendergrass-es out stealing other Crystal Pendergrass' jelly beans. After she deemed my driver's license to be real, she was unable to scan the package because despite it being there for LESS THAN 24 HOURS it was marked to be returned. So I am still package-less thanks to a perfect display of incompetence.

The guy in the store skipped his lunch break to help everyone in get what they needed done while it…read morewas busy, was a lot of help to make sure I did everything right to ensure a successful order return, something I don't do often. Really nice dude!

the best in the business!! I use vivid impressions for all my printing needs. Can't say enough!read more

I needed last minute flyers done within 24 hours and Heather made that happen! She cares about the…read morequality of service and paper for the event type. She will also give you her honest recommendations if you don't know too much on marketing! Highly recommend! Going back to get my business cards done.

I need to return a double purchase from Amazon…read more Usually the place I return things at is Whole Foods, but this time it only gave me UPS stores as an option. I really didn't even know this location as here! It is in the sane shopping area as Kroger. Once I filled out the info on Amazon it kicked me a QR code and then I went to the store. I walked in, there was a small line due to the time if year, but it only took a sec. I handed them my package, they scanned the code l, and I was done! The place was clean, staffed, accessible, and easy! And it was closer then the Whole Foods location.

They don't open at the time they're supposed to. Came by at 9:15 on a Monday morning and they were…read moreclosed even though they're supposed to open at 8:30. I've had some ok service over the years, but it's useless if they aren't open during posted hours.

Went in to send a small box to an out of state location. Was requested to show my physical drivers…read morelicense before any transaction could proceed - this policy is required by Corporate policy per the FedEx clerk. I did not have the physical license on me but tried to show the clerk my iPhone Wallet digital version of my Georgia drivers license which is legally valid in this state but was not accepted my FedEx according to Corporate policy. I walked out and took my business to UPS who is now delivering my package. By this review I hope to get the attention of FedEx Corporate to review this nonsensical policy. Why is a legally viable digital drivers license not acceptable in FedEx branches?

When we arrived it was pretty busy inside. The staff was working hard to get patrons taken care…read moreof. My friend was mailing a package as I was walking around taking pics of the store. Nice store and they had many clearance items for sale. Of course there were self service mailing options , printing services and computers available. Nice store, overall.

This is the one next to Kroger.Kudos TO JORDAN, CHRIS, and AMAIR. These 3 gentlemen are truely…read moreAWESOME!!!. Several times I've been in there and EVER TIME they been extremely helpful. Whether it packages, postage, notary, scanning and sending documents or anything you need they always more than willing to help. They're kind, respectful, very knowledgeable, and genuinely very polite. They're Aces.....10 and 0...Dream Team. Worth their weight in gold!!.....ii hope i didn't misspell their names

This is the best UPS store I have been to. The team, especially J, was fantastic at helping me get…read moremy entire order shipped to my customer with little stress for me. They have all of the packing materials to make something like this a simple process. I couldn't recommend this store enough. Truly a gift for the local people in Peachtree! Thanks again!