Excellent customer service, informative and helpful friendly staff that goes above and beyond your…read moreexpectations, recommend highly !!

Lisa Meola is an experienced, knowledgeable, and highly helpful insurance broker for condo owners…read moreand associations. She responds to questions and issues in a gentle, thoughtful, and extremely knowledgeable way. She is an expert who has helped me and the condo association of which I am treasurer for well over a decade.

I am a small business owner in Cape May County. I have had commercial truck insurance and…read morecommercial liability insurance through the J Byrne Agency for four years. I wish I had gone elsewhere. First, their customer service is terrible. It is impossible to get anyone on the phone, and I never knew who was handling my account. That person kept changing. I never knew who to ask for. Occassionally I need to add, or subtract a driver to my policy. Apparently this is a monumental task for them. Phone calls were not working , so I would go to their office. They always gave me the same answer, "we will get back to you". They never did. For weeks I had to badger them. I even tried different offices. Second, my commercial truck insurance was high, but this is NJ , and it was a new policy, so I accepted it. After three years with no claims, I asked J Byrne Agency if they could get me a better rate. They said "no" claiming they had looked at other carriers. This year I am making some changes, and decided to speak to another broker. Very quickly I found that they are many thousands of dollars more expensive than another local agency, and that was only for the truck policy. If you are thinking of doing business with J Byrne, think again. Get some quotes from the competition. I wish I had done so sooner.

Super amazing family business. Very friendly and very efficient. I highly recommend. Super easy to…read moreget an appointment

Carol and her staff are lovely and knowledgeable. Doing taxes has never been more fun!read more

you knowingly removed my coverage from a car I was driving without my consent! I added a potential…read morepurchase but decided against it. was told to call and make the change if I decided to purchase the car. I didn't buy it called corporate to remove the potential purchase found out the car I was currently driving had the coverage removed! I previously made a complaint about the office lady to corporate she called acting concerned then removed coverage from a car I was useing without my consent!!! my policy was and is paid up to date btw. she did this out of spite for not doing her job correctly and getting called out on it. she put my family at risk!!!!!! Corporate wouldn't fix this. My wife had the car at work. I ended up having to call another insurance company and open a new policy immediately so she could drive home safe!!!! Horrible thing to do to a family!!!!

Samantha was of invaluable help in getting my insurance info to my lender for my mortgage. I have…read morebeen a customer of Bob Noel State Farm Insurance for 30 years, and they are great!

After driving from Philly on Friday night, my husband noticed electrical issues happening on our…read moreChevy Silverado 2002. We called Mossbrook Saturday morning and TJ said bring it in. Got there around 9:50. They took us right away, diagnosed bad regulator, found a part and we were finished by 11 am. Clean waiting room, pleasant staff and my husband is satisfied with the work and cost, especially since if we were home he would have done it himself.

This company is awesome, what a great family run agency. Auto, Home, Life, you name it…read more Harry Mossbrook Jr is the best :-) I would strongly recommend this company to anyone that needs Insurace, great people :-)

This has been such an enjoyable experience. I have to say Ashley has made all the difference with…read morethis transaction. She has been friendly, we have laughed and felt very at ease in a very difficult time in our lives.She knows the guidlines through and through and doesnt make you feel like a complete failure to have to use a title loan. I actually enjoy going in to make my payment. This girl deserves a raise, hats off to you Ashley!!!!! Thank you for being you!!!!!! Trisha and Cory