Complete scam! I only lived in this apartment for half the time I was leasing and the carpet was in…read moregreat condition when I left. They charged me $130 to clean the carpet! They charged me $150 for cheap rubber bracelets for "pool access" when I moved out. They also failed to calculate my water bill correctly for 4 months and charged me an extra $120 after taking my full deposit.

Being transferred to Laredo for work and not having a lot of time to find a place and move due to…read moreschool starting very very soon, I found myself spending all of my time researching where to live. I came across La Contessa Apartments online and immediately fell in love. I was able to call and email to get all of my questions answered and everyone I spoke to was always extremely nice and knowledgeable. The first moment I had a chance to I came down and saw it in person. It was exactly as it appeared in the pictures which I was extremely happy to see. Before I knew it we were moving in! Within the first few days of us moving in my ac broke and it was Friday and almost time for the front office to close, but that didn't seem to matter. They sent maintenance right over and got it working again, he even stopped by the next day to ensure it was working great! Overall I am extremely happy that I chose this as our home!

I enjoy my stay at Lago Del Mar from the first day I moved in until I left the office personnel and…read moremaintenance department did everything that I asked them to do had no problems with no one there had to leave because the cost of living is on the rise and had to find something less expensive that was in my budget but if I had to go back I would definitely return

management are completely useless and no help whatsoever. I would avoid giving these people you're…read morehard earned money. If you still decide to rent here be very sure to completely inspect the unit and take pictures of everything inside prior to you moving out. The management here will falsely accuse you of damages and charge you for them. Iv heard of multiple incidents of them doing this exact thing and it personally happen to us. If you want to avoid headaches stay away from this apartment complex.

moldy ac unit couldn't believe it when I saw this.... decently was a shocking discovery.read more

Cant shower without a damn bug interrupting it. We lived for a few months without the bugs until…read morethey finally came out again and started disrupting EVERYTHING, even dinners.

the greedy staff. I am disappointed with the administrative staff. Their names: Daisy Meraz and…read moreMarissa Munguia. They are kind people who always apologize for every mistake they make. But it is better to avoid the error because they represent the complex that is in an excellent location. They made many mistakes and lies with the information they informed me and I ended up disappointed and decided to cancel before signing the contract and rude by phone and email and did not want to return to my deposit of $ 150.00 dlls. I live outside of Laredo Tx. And I reiterated that I was NOT closing the doors in the future to rent with them, but due to their lies at this time, it is better not to rent with them. They were offended because I spoke with the truth. Too bad for the complex for the greedy staff that represents them. They don't really care about people's needs, only money is what they are teaching. And post this to help other people. God bless you.