Shout out to Mikey who was a great surf instructor for my husband and kids. They had a great time…read moreand Mikey was great from the dry land lessons to getting them out on the water and giving them tips and techniques to ensure they got up on their boards and got surfing! They were pretty tired when they got back but that just means they got to ride a lot of waves in! My daughter said surfing was one of her favorite activities of the trip. The company was easy to find in the parking lot and they offered the option to tip digitally which we appreciated. We also purchased the optional photo package so got some great photos of our group on the water.

We booked through Viator and for two people ( my husband and I) was $216.00…read more Pros: very responsive information sent by text including pictures of where to meet. We found the spot easily and the van. Once we checked in, we filled out the waiver, fitted with a sun shirt and water shoes. We were also given a mesh bag to put our belongings in and this was put in their van. We were in a group of 6 people total and our guide was Mikey. Mikey went over the basics and had us practice on dry land and then we were off. It was only waist deep and most of the ocean floor was sand, with a few rocks, so the water shoes came in handy. Mikey found a wonderful area for us to ride waves on Kalama Beach and was very encouraging and positive. He'd tell you exactly what to do and when to do it to successfully surf. I am the least athletic person and I stood up on my first wave. Best of all, we saw a lot of turtles! I could have stayed all day and just enjoyed the turtles. Surfing is exhausting and I had a hysterectomy 6 months ago. When I wanted to just cheer people on, there was no pressure to get back out there. It was at my own pace. I really appreciated that. There is also a photographer to purchase pictures and we bought those as well for $120.00. $90.00 for 1 person and $120.00 for two. It will be 48 hours or so until those come in digitally. Gratuity isn't included, so we brought cash. If you need to, there is also a digital way to tip your instructor. If you use this company, ask for Mikey. He's a great teacher and very enthusiastic with his small group. Con: on the Viator website it lists "light refreshments", which wasn't offered. If I had to do it again, I'd skip Viator and book directly with the company. If you book directly with the company it's $88.00 per person.

When the 4 teenage employees are busy giggling in the middle of the store and talking about the…read moreboys they're dating instead of asking customers if they need any help. 7/21/24

Amazing customer service! All the workers were so kind and helpful, truly a great shopping…read moreexperience!

Very helpful staff. Good prices on used equipment. Upgraded snorkel is well worth the money.read more

Juan was very helpful. It was my daughter's first time snorkeling and he went over every thing with…read moreher. He had maps of all the best beaches to snorkel at and posters for the fish she would see. We went to a nearby beach and she had a blast. She was so excited to be able to name them. Return the equipment was easy peasy. They have drop box for after hours. Just leave the receipt with the bag so they will know who it belongs to.

Employees need an attitude adjustment. The hotel should nip that in the bud as it is within their…read morehotel and effects their customers. I spent quite a bit of money in that shop and still felt like I was under surveillance. I wish I could have pulled a Julia Roberts - Huge Mistake - HUGE!!!

This bathing suit shop is fantastic! They are extremely helpful and know their stock very well. I…read morejust purchased 3 suits and a cover up. Donna was extremely helpful pulling suits for me that I would never have tried on, but I love them! You don't need to be a tiny person to shop here. They even have D cup suits here. Great place!

Booked on line for 2 day rental On arrival the staff said I…read moredon't want just take your $ The surf is to high to snorkel today we can modify the rental to 1 day and to come back tomorrow for the equipment Honest advice and great customer service Thanks

Had a greet experience with Art. Friendly, knowledgeable and pointed me to recommended spots to…read moresnorkel at. Very reasonable prices as well!

My six-year-old son had a private surf lesson with Theo today, and the entire experience exceeded…read moreour expectations. From the initial communication and detailed information provided beforehand to the beautiful location and overall organization, everything was seamless and professional. Theo was an absolutely fantastic instructor. As a parent, I was nervous because my son had never surfed before, but Theo immediately put us at ease. He took the time to explain his approach, including why he wanted to start on smaller waves and ease my son into the experience rather than pushing too hard too fast. That thoughtful approach made all the difference. Theo was incredibly encouraging, motivating, and patient throughout the lesson. He paid close attention to my son's energy level and knew exactly when breaks were needed, which was especially important for a young child. He struck the perfect balance between building confidence and keeping the experience fun and positive. I was also extremely grateful for Theo's communication with us as parents. He kept us informed, answered our questions, and made us feel comfortable every step of the way. Overall, this was an outstanding experience, and I cannot recommend them enough!! If you're visiting and considering surf lessons, do it. In fact, I left wishing I had booked a lesson for myself as well! Thank you, Theo, for making my son's first surfing experience such a memorable and positive one.

Surf schools are as good as their instructors, they are the hands-on first-point of contact…read moreambassadors for the sport. LahAina Surf Shack has amazing instructors, and will get you into the right waves regardless of the conditions. Talvi and Gianna from LSS hosted me and my son at Guardrails last week. It was my son's first time surfing, and I asked him whether he wanted me to teach him myself or if he wanted to do a surf school. I have a whole life of experience in the ocean: swimming, surfing, diving. My son is not like that; I've never pressured him to swim or surf, and until the last year he hadn't been remotely interested. When he found out we were going to Maui he started asking relentlessly, albeit cautiously. He wanted to go with a surf school so he could learn from the pros. Okay let's go! I signed up several weeks in advance not knowing what the conditions would be like, and last Tuesday the waves were pretty small. I signed up for a time later in the day (midday, when it's usually windier). I explained to my son before we left our rental that morning that all of these different factors come into play in surfing: tide, wind, swell direction and interval, sea floor shape (bathymetry). When we got there, all of those things came into play, to create not ideal conditions. Several other surf schools had congregated around the general area of the break. Talvi and Gianna greeted us, and went over some practice catching a wave and standing up on the beach. In between moments Talvi, Gianna and I chatted about where we should head toward and we agreed that a little higher up the reef than others were sitting. Talvi helped my son get into the right spot over and over again, the few waves that came through he would line him up and get him onto the best waves, while the other camps were not in position to catch the few waves that were coming through. Gianna and I traded off the waves in between. Eventually the other camps went in and it was just the four of us. The tide swamped just about anything from breaking and we called it quits right on time. My son was fully exhausted, and Talvi had gotten him onto more than a handful of waves. My son was anxious and nervous to fall, so he didn't get up from his knees; but Talvi got him in the spot and he had the opportunity to stand up and helped guide him on the wave and kept him going the right direction and pulled him off the wave before he got washed up in the shore pound. To me, the most important part of the experience was to help curate a positive experience that doesn't push a new surfer into an experience that leaves them scared or afraid to do it again. That is what I wanted, and LahAina Surf Shop, Talvi and Gianna gave us that. It's the perfect spring board for him to go try more, just with me back home in California. That is a true gift! Thank you! It was genuinely wonderful to get to meet these two local surfers and amazing ambassadors of the sport. Would recommend to anyone.

Ideal location on Waikiki beach, right between two iconic resorts. The Aqualani staff are…read morededicated, most have been working as Beach Boys (person) for multiple years. You may feel a price but check the picture from my beach umbrella.

Megan - I hope I remembered her name correctly - at the Aqualani Beach & Ocean Recreation location…read morebeachside at Marriott's Maui Ocean Club in Lahaina was great. She was really cool and friendly. She gave us some helpful info and tips, including a small pamphlet, about Black Rock Beach: https://www.yelp.com/biz/black-rock-beach-lahaina. I also ended up renting some snorkel gear from her later for Black Rock. The snorkel set - mask, snorkel, and fins - cost a little under $30 for about 24 hours. I thought it was worth it. We saw a lot of beautiful, colorful, and interesting types of tropical fish, both off the coast in front of our resort (Marriott) and up at Black Rock. We saw lots of coral and swam with a green sea turtle too (that was the best part). The snorkel gear was high-quality. The goggles had been treated with an anti-fog / defog solution so they never fogged up. That was nice. Aqualani is a small chain with locations on Maui and Oahu (Waikiki). Most, if not all, of Aqualani's locations on Maui are at resorts and condos along Ka'anapali Beach on the west side of the island: https://www.yelp.com/biz/kaanapali-beach-lahaina. Along with the Marriott, they include the Sheraton, Westin, Honua, and Hyatt resorts. Since we were staying at the Marriott, I was able to have my rental charged to our room. In general, Aqualani is very useful and convenient to have around these beach resorts. In addition to offering snorkel gear and a knowledgeable staff, these stores sell and/or rent out various beach and pool items like sunscreen, sunglasses (Maui Jim), boogie boards, surfboards, pool floats, rafts, and kayaks. Some locations also offer umbrella, cabana, and gazebo rentals. Rentals are available by the hour, day, and/or week. So, you don't have to haul some of your beach/pool gear from home all the way to Hawaii. Thank you, Megan and Aqualani.

We had the best time at waves Surf school! My 7 year old daughter surfed for the first time and…read morethey did such a great job making it fun and comfortable for her! They also have a photographer which captured so many great pictures and videos of her! We were so happy we went back a second day for more lessons! Highly recommend this surf school! Also, we loved her surf instructor Sochi!

This surf school is amazing! The instructors are so amazing and encouraging! They push you to your…read morehighest limits! They show you and explain all the stuff you need to know to surf! The waves are amazing and are perfects for kids (and parents!!)!There was also a photographer who got the best photos of me and my family! The boards are also rash free which is amazing and they were so comfortable!I recommend this surf school a lot! I am very happy to support this small family owned surf school! Val is AMAZING!!!!!!!!!!!!!!!!!!!