i've been a customer for over 25 yrs and never had any problum. they are local. never thought of…read morechanging.

Went here after Riteaid closed and am very happy I did. Customer service is great and it reminds me…read moreof a little mom and pop place from back in the day.

** EDIT ** I do not know who reported this business as being closed, or who at Yelp followed up on…read morethis information and approved that change! This business is 100% open. It has been operating during COVID and continues to operate as of today, 1/6/21. My Government backed insurance came and this year my access to certain pharmacies has changed. I walked out of my pharmacy of 20 years after they rudely ignored my questions and pretended I was the problem. I called my Insurance and was given another pharmacy that was within driving distance. This happened to be Family Medical Pharmacy. I stopped in around 1 pm on a week day and was instantly greeted by not 1, but EVERY employee in the establishment! I explained my situation to them and within minutes they were taking down my information, on the phone with my doctor, and providing me a comfortable (and cozy) place to wait. The entire experience was what I had grown up with in small-town WNY. It was friendly, caring, fun, welcoming, safe, and I left feeling like I mattered. About 2 days later I woke up to a missed call and a voice mail. It was from the owner of Family Medical Pharmacy, welcoming me as a new customer and asking if there was anything he could do personally to make my experiences even better! WOW! I can't say enough good about this entire experience. It feels like I just found a new home! Thank you!

Family Medical Pharmacy is what a pharmacy should be. Friendly, personal, always on-time, home…read moredelivery and the best pharmacist and support staff in the area. Takes me back to the days of old when people were friendly and the customer was important. Cannot thank them enough for always accommodating me, under any circumstances. Randy Strauss

Service 5 Selection 5…read more Value 5 I came in looking for a prescription knee brace. The doctor prescribed a hinged brace for my torn meniscus. I didn't like the way that brace felt. Karen was very patient, knowledgeable, and helpful. She helped me find a completely different brace which happened to be over-the-counter. And economical in price. Lucky me! I found much relief with this simple pull on knee brace. I've been using it since I left the store couple days ago. It has reduced my pain level and dysfunction. I really was impressed by the Customer Service and knowledge of the staff here. As well, I bought a shoe insert at the same time. And this too is helping my left foot quite a bit with a nerve and plantar fasciitis problem. I'd definitely go back here if needed.

I've gotta review this pharmacy after 2 bad reviews (possibly by spambots since one doesn't live in…read morethe state and the other only has one review) because I believe this is a good locally owned business though I know nothing about their coupons/vouchers. It might pay to call the business to make sure the deal is legit before driving out of your way though... Next time, right? Ha! I came here last fall for a FREE flu shot. Yes FREE. My parents and I both walked in and were given our shots in minutes. The pharmacists were very nice and informative. They have delivery services for their clients too. They also carry lots of medical supplies and equipment. No complaints here.

Owned by Connor MacLeod of the Clan MacLeod…read more Well they do have slightly higher prices than I would hope for a little neighborhood pharmacy, but what I really love about this place is that they are just that. A little friendly neighborhood family-owned pharmacy. These kinds of places have been largely run out of business by the likes of CVS and Walgreens and Rite Aid. It's really good to see that there are still a few left in business, and for that reason I would always give these guys my business over any of the major chains if possible.

The best pharmacy in WNY! Family owned and they are such good people! I worked here years ago as…read morea Pharmacy Technician and the family is by far the best business you could possibly ever ask to be apart of. They care about their employees, your family and most importantly, the patients. Your Prescriptions are filled as soon as they come in, unheard of at almost every other pharmacy. There is zero drama for work environment and everyone works as a team. They also offer delivery.

My family gave all our doctors their name. Even when I was living in a place that told me I…read morecouldn't use the. At one of my doctors appointment I gave them Tile Pharmacy' detail. Thinking how I was there as Independent I was going to use that right. With Tile having delivery when the weather was better I could go and pick up my medication and of course do some shopping in their wonderful shop area. I like buying my cards there because most of the time it was only me back there looking for a special card. You never have the special quite time at any other store. I am now 73 years young and the young ladies that work there instead of their dad they are just as pleasant as he. You would not be disappointed especially if you enjoy the personality that they all share.

I am so happy with this pharmacy! I was a Lifetime Health/ HealthCarePlan member since about 1988…read moreand they were my pharmacy for years. I believe it is crucial to have a close pharmacy relationship. They pick up on issues that providers overlook, very often. This Tops has wonderful staff. Every single one of them are caring, careful and take the time to answer questions, concerns and do so honestly. I just received a new diagnosis and prescription for a drug that is controversial on the internet. More so than my primary care office, these ladies went over all of my questions, concerns and took the time to call me back later that day to tell me what I could expect to pay. My insurance carrier pushes delivery pharmacy. I never want that because they will not know me, my concerns, and I wouldn't have the wonderful trusting relationship I have with this pharmacy . All of you, thanks from my whole heart and soul! I appreciate you. Michelle

They are selling rotten meat. This is the second time! Seems like they put all the almost expired…read moremeat out at night. They don't care. Talked to them the first time and they promptly removed, but seems like they didn't get the message. Rotten!