Come here several times a week. Usually in off peak times. Staff are always friendly and the store is always clean. Only used RX services once and had no issues. Great deals if you use the loyalty card. Pretty good selection of food items too beyond pharmacy items. Always open, even during inclement weather (which can be a savior). 24/7 hours and convenient location make this a great store. Security guard late at night also. read more

This location must have the worst people working there! They like to disagree with everything that is on sale even if you bring the sales circular! Won't take coupons and won't honor 50% off second item! Who is the Regional Manager, cause you really aren't managing anything! Disappointed customer! Walgreens here I come! Put a Plenti in that! read more

I wasn't feeling myself today and all I could think of was my new meds weren't playing well together. I had a script to pick up, so I took my stash of medications with me in hopes to have a consultation with the pharmacist on duty. My wish came true! I never got his name, but he was kind, patient, engaging, and compassionate. While I was a bag of water! He asked me questions, I answered as best I could, I rambled a bit and he rangeled me back in to find resolution to my medical dilemma. After all was said and done, mystery solved. I walked away a happy, dry eyed customer. I am moving back into the city very soon, but because of this experience and the flexibility of the hours of operation, I will still come to this location for my medications. THANK YOU RITE AIDE ! I'm sorry that I did not get the pharmacist's name, but I doubt that there were many patients today with waterworks spewing out of her head! If you can, please let him know of my review. Thanks again R. Taft read more

The absolute worst. The baby section is never stocked, the staff is rude. I don't even understand why they are even open. They don't have anything you need which is the opposite of what a Rite Aid should be. read more

Awful!! Everytime we pick up a rx there is some kind of issue. We switched to target and have never had a single problem since. Ugh.

Joe B Very overpriced place. When they do discount items, the discount is so small that it's a joke. The parking lot at night is a hood hangout. The location is the only good thing. read more

Pretty clean floor plan. The pharmacy itself is awful. The staff back there is rude and not knowledgeable, wait times are extreme (over an hour for one rx) and they don't notify you when it is ready. read more

Quite possibly the worst pharmacy I've ever been to. They are excessively slow and the line for the pharmacy is always long. There are also always people heckling for money outside or a small child trying to sell a rap cd. read more

Worst place ever to get prescriptions filled. Slow service, half the time or more you wait days for refills, and God help you if it's an emergency. read more

Terrible. Every single time I go into this Rite Aid, there's one line and its a mile long!!! I used to work at a Rite Aid as a cashier, and was trained to ask for assistance when 3 or more people got in my line. Apparently the management at this location didn't get the memo. Smh. read more

I have yet to have a good experience with their pharmacy department. Long waits and short tempered staff each time I've been. I suggest going anywhere else. read more

Unfortunately this is the rite aid that's most convenient for me to visit, so I've been there a lot. Every time I go, I get attitude from the staff. Multiple times at the register they have told me I need to empty my own basket. They won't do it. And when they've told me that, they've done it in extremely rude ways. For instance, one lady loudly said, "see this?" (Pointing to basket I had just placed on counter) "and this?" (Pointing to counter) "see how it don't work? I ain't got no room here for all this. You gotta empty the basket." I was absolutely SHOCKED. Had the line behind me been shorter, I would have pursued talking to the manager about this terrible woman, but it was super long (as it often is), so I emptied my basket. I was then told I needed to go to the front door and return the basket, "you gotta go put it back." Dear lord, really? This place is astounding in all the wrong ways. Line is always really long and it will literally take me 15 minutes to check out. That's ridiculous. Especially when there are other associates wandering around, looking like they have nothing to do, while only one register is open. Hey Yelp, can you please let us give zero stars? read more

On the Monday after the blizzard January 25, 2016, I called and Rite Aid store in Owings Mills, to see if the prescription that was called in from my child's Dr. office was ready. Annette, the Pharmacist answered the call and explained that they were not initially opened because the parking lot had not been plowed yet, and it was not safe. I then asked her how did she manage to make it into work, and she explained that she too had to walk through all that snow to get into the building. She informed me that the RX was ready, but it was no way for me to physically get into the parking lot. I explained to her that I was already out driving, and I was literally passing by the store as we spoke on the phone. Then Annette placed me on a brief hold, and said that she would put on her coat and walk the medication out to my husband and I, in the snow filled parking lot. I thought that she was very kind for offering to bring the medication out to my husband and I, during that cold winter day. Annette is always kind in the store, and on the phone. But this was an act of kindness that was far and beyond her 'call of duty'. This is a very busy Rite Aid, but Annette is always kind, calm, and collective! :-) ~Robin Rucks read more

I took my daughter to the Redi clinic yesterday for a cough going on six days. She gets it once a year and it is never resolved by taking otc medicines. Told this to Rachel the nurse practitioner on duty. She listened to her lungs etc. She has a dry cough. I mentioned to her that she usually gets Bromfed. This works all the time. She had the info about the medicine right there on her computer. At the end she said she had sent script to the pharmacy right there. Went home and got a call from Rachel that she cancelled the script because my daughter needs something robitussin. She said she didn't need a cough suppressant like Bromfed. Robitussin is also a cough suppressant. Was she listening when I said nothing else worked. We had a sleepless night thanks to Rachel. I never like to tell providers that I am also in the medical field. Really who cares but I am wondering if it would have made a difference this time. She also didn't seem too sure of herself. She could also have consulted with the pharmacist. He was two feet away. Patient First here we come. One wasted visit. read more