Could never keep scheduled appointments. Always long waits. Taxes were prepared wrong and it was a…read morestruggle to get them to clean it up.

Tax preparers have a difficult job and are often overburdened by the quantity of clients and time…read morerestraints for completing their tasks. That being said, expecting a tax preparer to perform their responsibilities in a timeframe they establish should be considered a reasonable expectation. Of course, unforeseen circumstances can arise requiring the tax preparer to extend timeframes for completing their work. However, quality tax professionals recognize the importance of communication with their clients when timeline extensions are needed and use this skill to keep their clients informed and up to date. Unfortunately, Stephanie Ware with Arete Financial And Legal Solutions falls short in this relevant skill. Although she has received multiple positive reviews, she has also received multiple reviews showing a pattern of neglect and contempt for her clients. She repeatedly states she will perform tasks and provide phone calls or email replies within a specified timeframe without doing so. In 2025, she scheduled multiple appointments with me and never had the decency (at the very least) to have someone from her office call and reschedule when she determined she could not keep the appointment. I even sat down with Ted Ashton (one of the owners of Arete Financial And Legal Solutions) and showed him a packet of emails between Stephanie and myself documenting her lack of ability in handling (in a professional manner) my tax preparation. When he stated, "you're not wrong"... and then proceeded to read the multiple reviews I shared showing her inability to satisfy multiple client's tax preparation needs, an apology was all he was able to offer. He stated our discussion would hopefully help to improve the outcome of his business by improving deficiencies that currently exist. Stephanie Ware is a "hit or miss" tax preparer. She has years of experience that comes with a chip on her shoulder. I am writing this review to help expose the public to "real time" factual experiences. I hope to help people avoid the same type of recurring problems Stephanie Ware makes while ensuring the public has reliable information to help make informed decisions about their personal tax preparation needs.

Great experience with Bennett Tax Service! Cliff & his staff are very knowledgeable, & have helped…read moreme immensely when filing. I think some of the reviews about OUTRAGE, concerning bringing in small kids to appointments, are really ridiculous! Just like other businesses that you generally DO NOT bring small children to, (ie. The IRS, DMV, Dentist, Doctor, or job interview, a tax appointment is no different!!! Their office is quite small, & appointments are closely scheduled back to back being TAX SEASON! Cliff & his staff need to be able to concentrate on their client's taxes as they file them, without mistakes & attention to detail. It is not the business's responsibility to expect staff there, to act like a makeshift daycare!!! As any of these disgruntled parents might be reading this, you are already aware, filing taxes can take some time, & by bringing small children to a tax appointment, you purposely delay other appointments that people have that are waiting, simply because you can't or don't want to hire a babysitter! It is not like you haven't experienced challenges with childcare before. So schedule a day when you can leave the kids with a sitter, and if you situation is one where you don't have that option, FILE YOUR TAXES YOURSELF ONLINE!!! Don't bash the business or owners for your own shortcomings! Bennett Income tax service, is an outstanding place when filing your taxes. Staff are nice & professional, & prices are more than reasonable! I will have them handle my taxes every year moving forward. Thank you. P.S. - Yes, I do have 3 grown kids & 2 grandkids. And yes, I relied on a sitter when going to the tax preparer when they were young! You can do the same!

After reading the reviews, I called the business to confirm if indeed I couldn't bring my kid into…read morethe practice. The lady that answered said toddlers were not allowed. I've never heard of a business in which they are asking you to find a babysitter so that you could do business with them. Beyond insensitive, especially for single parents.

Contacted via website, Priscilla called shortly after and addressed my questions. Knowledgeable…read moreand helpful. Recommended

From the owner: Priscilla A. Chesler CPA PC is a full-service accounting firm that offers highly personalized…read moresolution for your business, nonprofit or organizations. Priscilla gets to know client businesses in depth, often onsite, to ensure she can offer guidance and services that fit the needs of the organization. Her expertise and knowledge of tax law and best accounting practices are always current. Contact her today.

Katie has been doing my taxes since I moved to AZ. She's always been extremely knowledgeable,…read moreprofessional and thorough. I highly recommend her and her team! Thank you for always making tax season less stressful for me!

Jada was professional, informative, and took her time to go over my changing situation (I've moved…read morefrom another state and retired here). On tap of all that she made sure I understood what I can do going forward. All around great experience with a kind and understanding woman. I definitely recommend this woman owned business!

Absolutely the best . I've been a client 16 years and they are professional, great customer…read moreservice, everything done in a timely matter !

They all are very friendly and professional. You won't be disappointed if you have them to do your…read moretaxes.

Muy recomendado en esta ocasión no pude hacer mis taxes pero seguro que cuando tenga que hacerlos…read moreiré aquí muy buen servicio se toman el tiempo de responder sus preguntas totalmente bilingües.

this was not the closest place to me, but well worth the drive from anywhere in the valley. I was…read morereferred by a friend and I am very glad I didn't let the drive scare me away. The ladies in this office are phenomenal. The week before tax day i was able to get in to discuss my return and start the process. Unlike other CPA's I have used in the past, I was kept informed of the process and related costs so there were no surprises when I picked up my return yesterday. The best part, I have been getting used to paying over $500 per year in federal taxes and this year it was only $90. Thanks again, I'll be telling my friends about this place and I'll be back again next year!

The best Tax Agent. We have followed Jo for four years. She is incredibly friendly. Incredibly…read moreknowledgeable of all things taxes. This is what you want to feel when you're dealing with your taxes. Helpful and honest.

Went in and had my taxes done. The experience was fine but the person I dealt with screwed my…read moregirlfriend out of a lot of tax breaks from school. I asked if I could claim my girlfriend as a dependent since I take care of her while she goes to grad school. I ended up doing so which gave a small refund but now my girlfriend can no longer get the tax breaks from school like last year because I had claimed her. It was a good amount of money. I feel like this is something the tax person should've known or asked about.