Great range of bikes, parts and accessories. Knowledgeable, friendly staff who are actually keen to…read moreprovide assistance without asking. Top product exchange policy and worth getting to know the staff by name if you're planning on becoming a regular; just makes for a more personal shopping experience.

I was expecting a large bottom line for what needed doing on my bike and reluctantly took it in for…read morea service. Whilst it was a bit hefty the boys at E-P explained why it was needed and how it would extend the life of the bike plus enhance the safety for a bloke like me who is getting on a bit.

This place is conveniently in walking distance to the suburbs of Taringa and Indooroopilly which is…read moreuseful if you, like myself, find your main mode of transport has a flat. Upon entering this place I was warmly greeted by a friendly bike man. Judging by his impressive beard I trusted that he knew a thing or two about bikes. I required a replacement tyre and tube and was offered the basic and more affordable options and a clear explanation of what I'd be expecting from both. I left feeling quite happy with the service however a little unsure about how much I'd spent. A quick search on wiggle.co.uk showed me I could have spent almost half the price online. Maybe in the future I'll be a little more organised and have bought spare tyres cheaper online beforehand. It's more likely I won't have thought ahead and will find myself desperate and paying more for the convenience of being able to fix my bike immediately. Not sure how their prices compare to other bike shops but I'd suggest if you have the time maybe shop around a bit first.

I've decided not to go back here…read more I bought a bike off them a few years back, and it's a great bike. The thing is, whenever I've gone back there since, they've never really been that welcoming. I put up with the mediocre customer service for a few years but after recently taking my bike (which I bought from them) in for a 'standard service', I decided not to go back. They charged me a pretty penny ($70) for the service, which would have been totally fine if they'd actually done something to my bike. As far as I could tell, they did basically nothing. They didn't even lubricate the chain or give the bike a basic clean-up. The description of the standard service on their website says that they do both of these things and more (http://www.cyclenow.com.au/new/index.php?p=3). Pretty disappointing that they didn't complete their own official procedure. They also didn't deal with one of the two things I'd specifically asked them to look at: A squeak which was still there when I picked the bike up and it was pretty obvious from our conversation that they hadn't looked at it. The one thing they did do well was replace my break pads but they charged me extra for both the pads (fair enough) and the labor (probably not fair enough, given that the money I paid for the service didn't buy me anything at all). Oh and to top it all off, they took about a week longer to do all this than they said they would. Apparently they'd lost a staff member and had to hire someone else, which happens, so the delay wouldn't have bothered me if they'd given me decent service. When I asked what they'd actually done in the 'standard service', the manager couldn't tell me clearly. I asked him if he had a checklist from the mechanic, to show that everything had been done and he said no. He then vaguely mumbled something about checking that nothing was loose, and then added that the chain was wearing out and would need to be replaced before long (more $$$). That's it. $70, thanks very much. And some more money for the brakes ($80). And come back soon and give us more money for a new chain, ok? And when you do that, you'll probably need a new cassette too, by the way. Sorry, guys, not impressed. You've lost my business.

As I walk through the newly refurbished show room at Epic Cycles (they've come back from the…read moredevastation that the 2011 floods caused the area) I suddenly feel a sense of F.O.M.O (fear of missing out) and anxiety that my hand me down bike just isn't going to cut it in the cool stakes. I'll admit I'm being serenaded by Epic Cycles kick-a$# selection of bikes that would have people shaking their head and muttering "filthy hipster" under their breath. Thankfully my latest trip to Epic Cycles was to visit their service department. The guys were straight-shooting, easy to talk to and got the job done efficiently. Of course, in having my hand-me-down bike fixed I now need to learn to ride again. I think I'll be back to Epic to acquire some mad knee and elbow pads.

It's great to see these guys have recovered so well from the 2011 floods, which devastated…read morebusinesses along Baroona Rd, with the waters rising to near the tops of the street signs just outside the shop. These guys do a great range of bikes, from mountain bikes, road racers, kids bikes, the popular fixie (so hot right now...) even portable folding cycles! They stock some of the more highly regarded brands like Specialized, Cannondale and Bianchi. I've got a road bike myself and have gone to Epic for a service before. For the uninitiated this might sound a little over-the-top, but modern bikes are quite sophisticated machines and require a bit of TLC. Their most basic tune-up is $49, but at the other end of the spectrum there's the 'Epic service', a complete overhaul of your entire bike, from derailleur to brakes, which has a hefty $239 price-tag. It might sound like a lot (hey, it's more than some car services) but it could be a good idea if you have a particularly advanced bike or are planning a big ride. The staff are really friendly and approachable; keen to chat even if you just want to have a browse. Roll by here if you are thinking of buying a new bike or just need accessories or a tune-up for your current ride.

Apparently this is now the only bike shop in the city…read more I popped in on my lunch break to get a light for my new treadly. The first thing I noticed on entering the store is not only do they sell bikes, but you can hire them too. This is a nice option if you want something a bit better than the CityCycle. The staff were friendly and not pushy, and it didn't take long for me to walk out with a swish new light, on sale too.

This is a great place for a multi-day bike rental in Brisbane. Getting set up was super easy. Staff…read moregave me some tips for cycling in the area. The bike was in very good condition. Dropoff was a breeze. Pricing was excellent. I could not have asked for a better experience.

Service is quick and affordable, and I generally get the impression that they're looking out for…read moreme. They don't try to upsell me on things that I don't ask for, unless they think it will help reduce waste or save me money.

I rented a bike for the week while I was in Brisbane. Andrew was very attentive and helpful - he…read morereally spent some time with me to make sure I had the right kind of bike and that it was set up properly. The bike was good quality and well maintained - perfect for enjoying the amazingly good bike infrastructure in and around Brisbane. Overall a really great experience, and whenever I get back to Brisbane, this will be my first stop!

The service was excellent, Randall in the Ipswich store was awesome, so good in fact that I took…read morethe mother in law in as well. We walked out with three bikes that day. Everything we asked was answered, they gave us all the information we needed. The selection was great, we told them what we wanted and they pointed us in the right direction, from the bike, to the helmet and even the drink holder. The value is really good compared to Brisbane bike stores. they try to sell you all the bells and whistles when you don't need it. 99 bikes don't try to sell you something you don't need. It was a great experience.

Great product excellent customer experience. The assistant knew what she was talking about and was…read moreextremely helpful. She had great product knowledge which made me feel I was doing the right thing shopping at 99 bikes. Cheers John

I bought my bike from the folks at Boggo Road Bike Hub and they were incredibly helpful and…read moregenerous with their advice when it came to finding the right model for me. I was after something that would suit urban environments while remaining sturdy, and they had a great range of bikes. They stock all kinds (from cruisers to mountain bikes) and accessories (biking gear and helmets, etc). But I wouldn't come here if you're after a fix gear bike because the store is more focused on biking as a sport. I test rode A LOT of bikes while there and the staff were really patient with me. When I still couldn't find the right fit, one of the staff suggested I try a men's bike, which was something I hadn't considered, but worked perfectly! I've since brought my bike back for regular services ($89 for every six months), and I've never had any problems with it.

Went to see John @ Bike Hub today after a very bad experience with 99 Bikes…read more John did me a deal on a Merida Juliette, which was initially out of my price range. He spent a lot if time sizing the bike up to suit my body and provided advice on riding styles and also how to adjust the bike in the future. Would recommend seeing John if you are a first time cyclist.

Specialising in everybody favourite two-wheeled form of transport, these guys provide everything…read moreyou need to get you from A to B looking like Cadel Evans (or Anna Meares). With specially trained expert staff, a huge range of brands and a variety of accessories, this is the best independent bike retailer around. Not only do they sell quality bikes for all terrains and ages, but they will assist you every step of the way in choosing the right bike for your, offer advice on maintenance and even provide regular services. Their website is very informative and easy to use, so if I haven't sold you yet, take a look for yourself.

These guys take customer service very seriously. Everyone I have come across in this store is super…read morefriendly and really knows their stuff. I am not the most experienced rider and although they cater for riders of all levels, they don't talk to me like I'm a complete amateur. The range is fantastic and for all sorts of varieties like Orbea, Merida Bikes and Sub Rosa. They also have a great range of service packages.