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    Riverbend Veterinary Hospital

    3.0 (2 reviews)

    Services - Riverbend Veterinary Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Riverbend Veterinary Hospital Photos

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    10 months ago

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    M Dean Smylie, DVM - Advanced Animal Care

    M Dean Smylie, DVM - Advanced Animal Care

    (2 reviews)

    Absolutely love the staff, everyone is so friendly and helpful. They have taken very good care of…read moremy animals and they get so excited to go. I would highly recommend.

    Groomer quoted me $40 for a grooming, then charged me $55. When I pointed out the error, I was…read moreaccused of lying and she went on to quote and entire conversation between the two of us that never happened! UNBELIEVABLE! When I asked them to be my advocate for less expensive prescription prices from manufacturers, they falsely accused me of stating that they were price gouging. Very "cult-like staff" with zero interest in hearing from anyone other than each other. Truth doesn't matter here. If a staff member states you said something; then you did. The Vet I talked with said she believed her staff 100% and cut me off when I tried to tell her what really happened. One of the staff actually lied and told the doctor that I cursed them out. I don't cuss...AT ALL, EVER. The doctor actually called me and said, "This is a warning" and when I tried to explain, again she said, "This is a warning" FOUR TIMES! It was then that I understood who was setting the tone for the office. She had zero interest in hearing my perception of these many wrongful treatments I received. I wrote a letter to the owner, but the staff will likely hide it from him. It's too bad, because the owner is a good man. When an employee steals the truth from their employer by lying, it's only a matter of time that they steal money, time and merchandise too. It's appalling that people could treat others so badly.

    Riverbend Veterinary Hospital - vet - Updated September 2026

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