Around noon on 12/24/25, we rode a very crowded street car towards Bourbon Street. There were two…read moreAfrican American conductors (one was in training). All of a sudden, the trainee slammed on the brakes coming to a sudden stop for no reason and everyone shifted forward. Unfortunately, I was thrown off the step into the fare box after knocking the glasses off the poor gentleman sitting in front of me. It didn't matter that I was holding the strap as well as holding onto my husband. The man in charge took the trainee off and went behind a vehicle to scold him. Upon returning, he jokingly said we had an emergency stop. Never asked if anyone was injured. Stupidly, I never spoke up because I was embarrassed by the event. I immediately called the company after getting off and gave all my information. I told them I had just had meniscus surgery. I was informed I'd hear back after the holidays. Not getting any call, I called them. They claimed no record of this. I then spoke to claims who, unfortunately, didn't tell me I should definitely get a claim in. I called several times speaking to so many departments and people. I was assured the video onboard never would be deleted, so timing was fine. Weeks went by. I called several more times. I finally put a claim in. Mardi Gras came. Another excuse to have to wait due to the holiday. Well low-and-behold, the video is gone! Likely story! How hard would it have been to figure out who the workers were on Christmas Eve (and shame on them for never reporting it)?! I'm now needing another surgery on my meniscus as well as rotator cuff. No apologies, no responsibility, no claim of fault...just a very convenient missing video. Race is mentioned only because I'd love the people in charge to do their job and identify them. No other reason.

Such an affordable, convenient way to get to FQ, Garden District and Carrollton. We took the whole…read moreroundrip tour, only $1.25 for the full loop, and enjoyed seeing some beautiful parts of the city while resting our feet a bit. While it can be standing room only on the weekends or during parades, if you ride far enough, you'll definitely get a seat and have a lovely, breezy view of the southwest side of Nola.

Take this from somewhere close to Bourbon to the NOMA from - New Orleans Museum of Art. It's only…read more1.25 each way. Exact change only. But also do it just to do it. Not only will you most likely get to see some interesting "characters" on the ride back and forth but also get to a different view from the main tourist center. PS- it's rarely staying on schedule so just go with the flow! Sometimes your driver will just get out at one of the stops if he has to use the facilities!

All I can say is take a ride on a trolley cuz riding in it is an adventure in itself! It's only…read more1.25 each way. And sometimes, without any warning it's free! We too NOMA and the big city park. It was a terrific way to spend half a day.

Get the Jazzy pass in the Le Pass app for a great deal on public transportation, including the…read moreAlgiers Ferry. A 3-day pass is only $8. This ferry takes you on the same water the paddle boat does for $55 a person! Please keep track of the operating times because they run on time. I can't tell you about parking because we took public transportation to the terminal. Upper and lower deck. Smooth, quick ferry ride to the point. Appeared clean and safe.

Hard to get any info ahead of time - the ticket kiosk is outside the ferry office where I knocked…read moreand got no help from employee inside . Luckily a very jaunty and friendly young man passing by helped me. Thank you!! Tickets for adults are very reasonable and can be used on any other transport if you're going around the city --pay for a jazzy pass if you're going to be out and about all day. We were just taking our grandsons out for fresh air, quick boat ride , time out for their parents and to visit the charming Algiers neighborhood. It takes only minutes to cross . Fun way to spend a few hours . Very scenic. Seniors pay 80 cents and the kids were free! Woohoo!

Given the price & network this unique past time mode of streetcar transportation is a wonderful…read morealternative to parking in the city. Plus it also works on buses & ferry. We came for a 1-day tour to NOLA's French quarter. Being older, we wanted to be able to limit walking. Parking down in the French quarter is available if reserved before or if one arrives early. But it would have been a nightmare due to lots of street construction not to mention the price. We read to park for FREE around the city park & use the street car directly to French Quarter. What a treat! Easy parking at the park. Beautiful park with nearby facilities. Very nice RTA employees. All day Jazzy Pass for 2 (1 senior) = $4! People watching on the ride. Timely connections. Still walked a lot & seen much. Only regret we had no time left to check out the park & museum and so e other areas. Unique & safe experience.

New Orleans was a great experience. The worst part was riding the street cars. I would advise…read moreanyone visiting to avoid them as the drivers all seem to be miserable individuals with zero hospitality and the worst service you can get. The price to ride is awesome, but I would never ride them again, not even for free. All drivers need to take a Happy class. Never again

Algiers Ferry Terminal is the place you go to grab the ferry to travel across the river to NOLA…read more Really, what can you say about the terminal? It is well designed and it does its job very well. It is clean and it is very well maintained. What you should expect when you walk the gangplank towards the boat is that the guard who is stationed there will ask to check your backpack, if you are wearing one. No big deal. It's a quick check. I get it. You don't want anyone to bring a bomb, or anything like that, on board. The best way to get your ticket for the ferry is online and show it to the staff member via your phone. They have everything from one day to long term passes. I believe the best way to do, if you are not a local, is to get the Jazzy Pass. Then, you can buy it for one or however many days you will be in New Orleans. Overall, this is an easy way to get across the river. The staff are all nice. They do their job very well. And, you should have nothing to complain about.

Algiers Ferry Terminal is a short 5 mins. ferry trip across…read morethe mighty Mississippi River to Algiers Point a residential neighborhood. The ferry is double decker vessel has A/C plus seating inside as well as up staires, it was very clean,the staff was nice as well, it is very cheap and use the same tickets as NOLA MTA, $2.00 each way or you can get the jazzy pass for all day for .80 One of the best thing about taking this ferry is you will get some absoltely gorgeous pictures of NOLA.

Had an amazing trip on the Amtrak. I took the Mardi Gras from Mobile, Alabama into New Orleans…read more This train ride was simply amazing. Parking is $20 but the park and you get right on the train and when we return, you don't have a distance to walk to get to your vehicle Selected business class, which was great because it came with complementary journeys a snack bar was available to the business class individuals first it was a very good time next time planning to take family and go as a group

This was my first time riding the Amtrak train! We did the Mardi Gras train for a day trip from…read moreNola to Mobile and back. We arrive early the Monday after Christmas. It was freezing outside. There is an open paid parking lot right next door. I paid $20 for full day parking. Since I purchased my tickets online, there was nothing I needed to do. There is plenty of seating available. Once it was time to board, the attendant told us how to line up. The seats were roomy and comfortable. After we got seated, the train attendant came by to check our tickets. The ride was nice and smooth. I chose coach seating and really didn't see a big difference with business class. They were just able to board first and had better access to the on board cafe. We visited the cafe to purchase coffee, juice, and muffins. We were also able to bring our own snacks. Once in Mobile we had just over 4 hours to site see. The only negative was the Depot in Mobile was outside. We had to wait in the cold before we were allowed to board around 4:10pm. I wish they had an indoor bldg or would've allowed us to board earlier since it was cold.

As Director of Bookings and Touring for a professional modern dance company, based in Denver, we do…read morea lot of touring and moving 12 - 15 people around the country can be very challenging at times, especially when dealing with ground transportation services! It's not just transporting people, it's also props bags, costume bags, and personal bags! Mr. Gerald Herbert and his drivers were ALL wonderful to work with - they were patient, courteous and helpful, always smiling, and did so much to make our tour to Lafayette and New Orleans run smoothly. CPRDE can't thank them enough, and next time we tour to the NOLA area, you can bet we'll be reaching out to them! Can't recommend them highly enough!

If anyone is looking for transportation, THIS is your company!!! I highly recommend them. They are…read morevery professional, reasonable pricing, and on point. The driver for my daughters prom Mr.Ben, is AWESOME!!! The kids and all of us parents absolutely adore him. The owner Mr Hebert, it was truly a pleasure speaking and doing business with you. I look forward to doing more business with you in the near future. Thank you & Mr Ben for you wonderful service.

Very convenient shuttle service from the MSY airport. I arrived from Chicago, got my bag and walked…read moreup to the counter for a quick and convenient booking. I paid for the round trip which was less expensive than an Uber or Lyft would have been each way, and my return flight information they told me when I'd be picked up to go back. I waited about 30 minutes and several of us were on our way to the various hotels. If you're not in a super rush and don't mind a few stops, this service is very convenient.

I utilized Airport Shuttle New Orleans because I could not connect to Lyft via mobile application…read morein order to get a ride from Louis Armstrong New Orleans International Airport MSY. If you are staying downtown New Orleans, it is a very convenient airport shuttle, with a simple scheduling process at the 'Downtown Hotel Shuttle' area of MSY Airport. The price of shuttle service is much cheaper than catching a Lyft to-and-from the airport. I paid no more than $24 for a shuttle ride to my hotel located in downtown New Orleans, Central Business District. I adored the driver, Harry, who was very kind and informative beforehand, but this process is just not fair for those who have had a long flight and just want to get in and relax, or those who just want to explore New Orleans as soon as possible. On what appeared to be a slow day I ended up being the only rider, after I waited on the shuttle for an hour for seats to be filled. With New Orleans being one of the more touristy places, it still baffles me that this shuttle could not get more riders other than I within an hour. If you have no time restraints and staying within or nearby downtown New Orleans, then look no further than Airport Shuttle New Orleans. However, if you do have time restraints, I recommend not utilizing it because there is no consistency with the number of pick-ups from the airport, so you may have a wait. Anyway, safe travels, and blessings to all that read this review. Thomas G

Took the Amtrak train over here to New Orleans. This station is very nice clean restrooms a few few…read morerestaurants so if you're hungry, but not only does the Amtrak station reside at this location but also the greyhound bus. It's a perfect location downtown not too far of a walk, maybe about 20 minutes to get you over to Bourbon Street where all the things are happening in New Orleans. Also located within a five minute walk to the Caesars Superdome

Years ago, I'd travel by bus across the country during my backpacking days…read more There were so many great stations that were architecturally accessible and meant to enhance the traveler experience. Those days are almost gone as buildings and properties are sold off while bus passengers increasingly have to wait in sketchy indoor conditions... if there is an indoors at all. Fortunately, the New Orleans passenger terminal waiting area remains a brilliant environment. Gleaming marble abounds and the original 1950s fresco murals remain. The 120 foot long images depict the history of the area. There is art all over the city. You'd be remiss not to visit the bus station for some of the best art on display every day.

Great experience with this transportation service. We booked them on short notice during the…read moreholiday season and what a relief! They quickly confirmed all the details by text, which we really appreciated. They were especially attentive to our needs--we required a rear-facing toddler car seat, and they brought a clean one that was installed. They came on time (early!) on a freezing cold morning with a warm car. Traveling with a toddler felt easy and stress-free. Special shout-out to Barbara for being so friendly and welcoming. Highly recommend!

Eric is amazing! He is extremely communicative and accommodating. We had a large group which…read moreincluded small children. The next time I return to New Orleans, I will be using his service. I strongly recommend him!