We were victims of Hurricane Ida with a 1% chance of flooding. On September 2, 2021 we had seven…read morefeet of water in the basement and a few inches on the first floor. I could not get anyone to help us in our immediate area. I reached out to Cityline 65 miles away from our home. A couple of days later the owner personally came to see the damage. They started work as soon as they could to remove over 9,000 pounds of stuff from our basement and start the first floor. They were here everyday with up to 12 people working. 59 days later, they finished. The team did an amazing job. The basement looks great and the first floor is beautiful. Thank you to Russell, my team leader and the rest of the fantastic team as well as Dana, Ed and of course Tom Williams. These are people you can trust with your most important asset - your home.

We would like to start by saying THANK YOU to everyone at Cityline for their incredible response to…read moreour fire we had on President's Day, 2021. It was on this day that Cityline guaranteed us that they will support our restoration project with commitment, professionalism, and thought from beginning to end. An hour after the last firefighter left our house and our insurance company was called, a representative from Cityline reached out to set up an appointment to begin our restoration. The response was fast and amazing. That evening equipment began to arrive. The following morning an entire work crew arrived and began the clean-up. In addition, Dana was appointed as our project manager and took away every worry we had by taking complete control of all scheduling. Tom Williams, the owner, arrived as well to ensure all work will be done with the upmost professionalism and promptness. He was RIGHT! For the next several weeks, Cityline did not miss a day during the entire restoration project. Their dedicated employees cleaned/scrubbed every inch of our house, while the construction crews constructed, patched, and painted with a high level of skill. They were also extremely respectful of our living space and time throughout the entire process. We have worked with many contractors throughout the years on our farmhouse, but none have been so committed to providing an all-around positive experience than Cityline. We can't thank Tom, Dana, the many Cityline workers, and outside chimney contractors enough. Rick and Nanci K.

The scope work which we wanted done required the workers to use the preexisting and functioning…read moresump pump. The first night after they installed the french drain system and new pit, the sump pump started mal-functioning. The workers came back the next day to finish the job and told us that the floater was sticking and that we may need a new sump pump. Mike tried to scare us into buying a new sump pump for $450. Knowing that we could go buy a perfectly good sump pump for less than $200 at Home Depot, we said no. They "finished" the job and we paid Mike in cash. Well, the next day our sump pump failed again and caused water to seep up onto our basement floor. We called Mike to ask him to come repair the sump pump that his workers had carelessly broken. He told us that there was nothing that he could do and that they don't fix sump pumps and that's why we should have bought a new one yesterday. Furthermore, he didn't offer any sort of remediation. Immensely frustrated after spending all that money, still having a wet basement, and getting no assistance from the company, my husband went to take a look at the sump pump himself. Low and behold, he found little pieces of plastic in the pit that the workers left in there. He removed all the pieces and ever since the sump pump has been working like new. We truly felt like they were sabotaging our sump pump on purpose to scam us for more money. Even if this was not the case, it was still negligence on their part. Furthermore, Mike who claims that he oversees everything only showed up on the last day in order to get paid and never bothered to inspect the quality of work. Overall, even though our basement is dry, the customer service and accountability were lousy. I would not recommend this company to any of my friends or family members.

Not sure i noticed the bad reviews when i was searching around but i had a great experiece…read more Basement Lifeguard was able to fix a too small and ineffective sump pit with a standard sump pit, in tight conditions in a day. They did a fantastic job, kept me updated on the progress and everything is working great to this day. The existing pit was way too shallow, which was shown by the fact that when the job was done right it took 2 days for the water to settle from filling and pumping out. A while later everything is still working fine.

LVR worked with us to create a new en-suite for one of the bedrooms in our home and we are so happy…read moreto have found them. The whole team are professional, friendly and personable. They are the first building contractors we have found that do EVERYTHING the right way (we have tried bigger and smaller firms). They genuinely care about doing a great job. Communication is clear and transparent, and the job is detailed. We were provided a specification list of all fittings, along with a work design drawing for practical purposes and 3D visuals of what the bathroom would look like. Before work started, everything was scheduled and the process flowed beautifully. All permits were handled without any involvement from us and they used a straight forward project app to ensure we had daily updates. I've added some photos but it's hard to show exactly how much difference this addition en-suite has made to our home and all the behind the scenes electrics and plumbing required to make it happen. We are over the moon with the end result and enjoyed the structured process of delivery. We are about to contract with them to renovate an existing en-suite and build a new hidden walk in closet. They have our trust and they will be the only contractors we use in future when making home improvements/additions. Thank you guys.

Brand new bathroom installation less than a year ago and walls adjacent to the new shower covered…read morein mold and shower leaking. The only service they will provide is mold spray on the walls. Homeowners beware

Never again. 2020 my mom's house was painted by this crew…read more 5 years later, we are still waiting for them to come fix things under their 3 year warranty. We have had conversations and I've sent pictures of what needs to be done, and again, no reply

I was recommended to call APAC by a local realtor at that I happen to know, I had a exterior…read morepainting cleaning and gutter repair project that I need it done pretty much immediately,, after contacting Joseph I set up an appointment for the next morning and met joe at 9 am by 10 am we had a complete visual inspection of what all it needed and shortly thereafter he presented a very fair prposal and started the project a couple of days later on a Monday, by Saturday afternoon the job (AND IT WAS A BIG ONE) was completely done and look fantastic, I didn't even know my own house,these guys to great work and never stop. I couldn't be more Happier

We used Paul Petty for a complete siding job of our newly purchased house, as well as a big window…read morereplacement. Our house is not a cookie cutter house, but has lots and lots of nooks and windows which stick out and so on and so on. The crew did a fantastic job making the siding fit perfectly everywhere. Along the way we discovered a few minor and a few major issues (rotten wood, random electric wires where they shouldn't have been etc.), and they fixed everything without making price adjustments. One major issue was dealt with quickly and with a very fair price adjustment. All in all I am so happy to have found a fair and reliable contractor in our new city. The total price was right in the middle of several offers we got. I will be using them again for a few more projects.

These guys saved my house. I had a contract with another roofer and they never showed up to do the…read morework. Good thing I putit on a credit card, so I could dispute the charge. The father and son showed up, explained everything to me and did the work within a few days. i am so happy. Their quote was a little higher than the other company, but the work was done to my satisfaction. I even had a little problem with a gutter - nothing they did, and they fixed it while they were there. I will definietly use them in the future.

Ryan Murray gave us a quote in June 2024 and we paid the full amount. Now we are at the end of…read moreOctober and look what was done.... I called, text, it was either a excuse or let's get this done by the end of the week Please do not call him. I have to find another contractor for finish. But more money.

great quality at a reasonable price. Some other companies in the area I felt overcharged but not…read morethese guys! Jim and Ryan were great to work with and made every effort to make sure they delivered what worked for me.

This company is the best roffing company in the business. They saved us from mold and our ceiling…read morecaving in on us. The work they have done is excellent, near, sturdy and they are so efficient. Mr. Ortiz has a heart for people and he really cares. I cannot say enough great things.

We just had Ortiz Roofing & General Contracting replace our slate roof and they were outstanding!…read moreProfessional, responsive, extremely hard working, great attention to detail, communicative, and simply easy to work with. We will definitely use them for future projects at our home. Totally satisfied.