Had surgery by Dr. Greiner in January and have had excellent care with them. The staff is always…read morecaring when I have been in for follow up. They are professional and there is not a long wait time to see the Dr.

Treated a 3 week old ankle injury with X-rays taken at time of injury. Did not retake X-rays nor…read moreeven looked at the foot. Told patient to start putting weight on it. Guess he has X-ray eyes??

The young woman who calculated the bill was so rude, she kept banging on the cash register…read moreindiscriminately, yelling at the customers, it was really rude, because my house is right next to here so it's convenient to buy, really every time I come here to see her I feel a lot of pressure, it seems like she's too tired and takes the frustration of the working day out on the customers, it's so unfair

I love this place. The therapists are knowledgeable and patient. They treat you with respect and…read morekindness. Their goal is to make y ou better

I saw Dr. Dyck a few years ago and he put my rib back in it's place. I left Kc area and had a…read moreproblem with my rib in another city so the new doctor contacted Dyck for information on how to adjust my rib. Dyck would not give any information on how to help me!!! So my rib is still out of place and I've been in pain for over a year. I later got a bill for $150, called them to take care of it, thinking that was why he wouldn't help me, but when I called to pay they said I owed over $400. Even though the bill says $150. This man is very unprofessional. He doesn't care about his patients health or well being or I wouldn't have been treated like this. I was also on Medicaid at the time and shouldn't have any bill. If you want a doctor that plays games then this is a great office. If you want someone that actually wants to help your pain and suffering then look elsewhere.

Wow, I was…read moredevastated on my way in, thinking I was headed for surgery. Dr. Dyke worked on me for 15 minutes and I walked out almost pain free. I think that was the most worth it Dr. visit I have ever had the privilege of paying for.

Excellent physical therapists, trainers and staff! Everyone is helpful and professional…read more Scheduling is flexible, accommodating early morning and later afternoon scheduling needs - perfect for work and school schedules!

This is the first time in my 48 years of life that I've EVER written an online review…read more Let me start by saying that Tyler is absolutely amazing!!!! The work, time, dedication and his effort in going above and beyond with my son has been nothing short of spectacular! EXOS/Boost should be grateful to have him! It started with my son having a back injury after his senior year of football and his doctor recommended physical therapy to get him ready for playing college ball. We started at BOOST Physical Therapy in April. My son was improving so quickly and making great strides through the physical therapy process with Tyler that we shifted into the sports performance training for 3 to 4 visits a week for the entire summer until football started in August. When December rolled around, I purchased 5 sessions for my nephew to train with Tyler for track as a Christmas gift. Once again, Tyler was amazing and improved his speed and technique so much that he purchased more sessions and is still seeing Tyler for sports performance until his season starts. I told my son that I was writing my first review and he said "Quote me, Mom!" So here it is... "Improved my 40 time from 4.85 to 4.67, my vertical from 29 to 34, all while gaining 15 lbs. Tyler takes time to understand every athlete's body individually and improve all categories of movement while teaching you the technique and the method behind it". Thank you Tyler!

Sano Orthopedics scheduled me with Dr. Cullen for knee replacement surgery and although I ended up…read morehaving to postpone the surgery I wanted to write about my experience with them. My first appointment was to talk with Dr. Cullen who did an excellent job explaining what exactly happens during the procedure. He and his awesome assistant Erin were very kind and patient with my questions. The staff was super nice especially the front receptionist and Megan the nurse at Beacon. Really everyone was so professional and friendly I'm sure the surgery would have been successful.

I'm the caregiver for an adult with high-functioning cerebral palsy--a retired computer programmer…read morewho is intelligent, communicative, and uses a powered wheelchair. Earlier this year, he began experiencing knee pain and instability, leading to a fall and a hospital stay in January. X-rays were taken, and following rehab, we began care with Dr. Roberts' office. Initial treatment included cortisone shots, but by April, the pain and lack of stability worsened. A physician's assistant in the office provided a brace, which was ineffective. When we requested a follow-up, Dr. Roberts was too booked to see us in a timely manner, so we were referred to KU for evaluation. KU confirmed, after they ran X-Rays, that the knee was not properly aligned but had even longer surgical wait times. Based on a positive prior experience with Dr. Roberts (who performed a successful surgery for a family member), we opted to stay with him, hoping for faster care. In preparation for surgery, I moved the patient into senior living where he could receive physical therapy and home health assistance. We completed all required pre-op steps, including medical clearance, pre-surgical classes, and medication prep. Surgery was scheduled for June 11. On the day of surgery, Dr. Roberts felt the knee and expressed concern about a possible torn patellar tendon. He ordered an MRI and admitted the patient overnight. That was the last time the patient saw or heard directly from Dr. Roberts. The next morning, a physician's assistant visited the hospital room, and asked us if tests had been run. I was discouraged at this question thinking, "Your office ordered the tests, you should know that and you should be coming to see us to explain the results not to ask if the tests even happened." He said the doctor would be in touch later and that the patient would be staying overnight again at the hospital. However, within the hour, we were notified that there was no tendon tear, and the patient was being discharged. The sudden decision left us scrambling to arrange specialized wheelchair transport (another expense) with little notice. Unfortunately, the patient was left with no plan of care and no follow-up communication from the doctor's office. I called the office immediately and didn't receive a response until late the following day--nearly 36 hours later. We were offered an appointment with a PA or to see Dr. Roberts a month later. I messaged through the patient portal with several questions: What did the MRI actually show? Is physical therapy still safe? Is this a complex case requiring a different specialist? Could we get a Zoom call or any direct communication with Dr. Roberts? It took another full week to receive any answers, and the response was minimal--only confirming there was no tendon tear. At that point, I began seeking a second opinion. Another orthopedic team was willing to evaluate the case that same week--if they could get the medical records. Despite multiple requests from myself and the new office, it took four days to get the records transferred. The new doctor is now seeing the patient on July 1--still earlier than Dr. Roberts' next available appointment. They've already scheduled additional imaging to fully understand the situation before the first visit. In hindsight, I believe the biggest issue was that the pre-surgical evaluation was incomplete. For a patient with a complex condition and non-standard mobility, more detailed imaging and planning should have happened before surgery was scheduled--not the morning of. While we acknowledge that not all cases are simple, the lack of timely communication after surgery was canceled--and the absence of a plan for next steps--caused unnecessary confusion, costs, stress, and delays in care. We had high hopes based on a previous successful surgery by Dr. Roberts on a different family member. However, this experience has been deeply disappointing. If a case is outside of a physician's scope of expertise, the patient deserves to know that up front, not after significant preparation and disruption to their life. We spent a great deal of time and money and are now back at square one with a new physician.

Dr. Gunn and his medical assistant Trish are fabulous. He has been my Dr for over 25 years. I trust…read morehis expertise and knowledge when caring for my family. This is a family medicine Drs office with a lab, radiology and pharmacy located in the office. Dr. Gunn listens to his clients and is very understanding.

I've had nothing but great experiences at the Independence Encompass office. Wait times aren't…read morehorrible and I've used the lab and Xray as well as my GP. Dr. Gunn is phenomenal as is Trish, his nurse. Trish is very caring and knows all of the patients well. She knows all the right questions to ask! I was just telling Dr. Gunn this morning that I have followed him through many offices, even if my insurance did not cover him and it's all because he is caring, innovative, concise and knowledgeable. I see it as a significant benefit to have one doctor that knows all your history, respects and listens to your input and questions, and is consistent in both approach and practice.