Love this Company! Zach has worked with us and other people we know. He has been able to save…read morefamilies money on their home and car insurance. Lisa deals with heath and life insurance. Bundling saves even more. They will find you the best rates. Stop in and see them or give them a call.

Great peeps, they've handled all my insurance needs since 1997. A group that you can trust!read more

THIS IS THE BEST AGENTS I EVER HAD!!! They have went above and beyond for me and my family and I am…read moreso grateful. Exceptional service from day 1!!!!! Michael, Steve & Mike are the nicest guys, they listen, they understand and they deliver results. I have all of my policies with Farmers, i just wish I would have found them sooner!!! These guys are the best! Farmers is my insurance family forever! They really do treat you like family, well honestly better than family!! I really appreciate you guys. I cant say that enough! Mrs. S. Raymond

I am extremely disappointed with my recent experience with Steve Cannon State Farm Insurance…read more I initially called the office to add a new vehicle to my existing policy. I spoke with Colin, who provided me with a quote for the new vehicle. I asked him to email the quote to me, but he explained that due to a system change, he was unable to send the email at that time. He advised me to call back the next day to move forward with the process and assured me that he would leave detailed notes about our conversation, including the quote he provided. When I called back the next day, I spoke with Marisa Litavis, and unfortunately, she seemed completely unaware of the conversation I had with Colin. Instead of professionally reviewing the situation, she made an inappropriate comment along the lines of "you know men do not give details," and also made additional comments about Colin's work ethic that I should not have been privy to as a customer. That was extremely unprofessional. Marisa then gave me a new quote for the vehicle, but the amount was over $100 more per month than what Colin had quoted me the day before. When I questioned why the amount was so different, she stated that they were doing system upgrades and said she would double-check and call me back. When she called back, she told me that the higher amount was the new price and that Colin's quote was incorrect. Because of the drastic difference in price, I let Marisa know that I would be shopping around for more affordable insurance. I ended up finding a new policy for both my home and auto insurance with another large company. Not only was the new company able to offer me better coverage, but the price was also much more affordable than what I was being quoted through Steve Cannon State Farm. Since the State Farm office was already closed by the time I secured my new policy, I waited until the next morning to call and cancel my existing policies. When I called, I spoke with Marisa again and informed her that I wanted to cancel because I had found better and more affordable insurance. Her tone and attitude toward me were extremely rude, nasty, and unprofessional. I felt mistreated and disrespected, and honestly, the way I was spoken to made me feel like I was being treated unfairly as a Black customer. Marisa told me she would cancel the policies and that I should receive cancellation information. Because of how poorly the conversation was going, I told her I preferred to stay on the line until I received confirmation. She rudely told me to "hold." Once she came back on the line, I was able to confirm that I received the cancellation information. However, while I was still speaking, Marisa abruptly said "okay, bye" and hung up while I was mid-sentence. I called back and told her that she had hung up on me while I was speaking. She denied it and became argumentative. She also stated that she wanted the rate and company information for my new insurer, but at that point, I no longer felt comfortable continuing that discussion. I told her directly that her behavior was rude and unprofessional. I have had my home and two vehicles insured through this State Farm location since I purchased my home in January 2021. As a long-term customer, I expected to be treated with basic respect, professionalism, and fairness. Instead, I was met with inconsistent quote information, inappropriate comments about another employee, a lack of accountability, and extremely poor customer service when I decided to move my policies elsewhere. I used to think highly of State Farm as a brand, so this experience was very disappointing. I truly hope State Farm does not condone this type of behavior from any office representing its name. It is unfortunate that this location gave me such a negative final experience after years of being a customer. Steve Cannon State Farm needs to do better. Customers should be treated fairly and respectfully, even when they choose to make the best financial decision for their household. No customer should feel mistreated, dismissed, or disrespected simply because they found more affordable insurance elsewhere.

Meeting with Colton Cannon was great. I found him to be personable and knowledgeable as we reviewed…read moremy policies. He even pointed out a few ways I could save money! This in-office meeting was well worth my time.

Modern Family Ins. Agcy has been our agent for over 10 years. Bob and his staff are trained and…read moreprofessional in all ways. They stay on top of the industry and try to keep us aware of all the factors involved with our insurance. They are always willing to go the "extra mile" to help their customers. As long as they are in business they will handle all of our insurance needs. F. Wheeler

They saved me a great deal on life insurance. Really great place - deal locally and not only do…read moreyou save $$ but you also get much better service. They have a broad understanding of all types of insurance and have helped me with questions on numerous occasions. 5 stars!

I spoke with Dave from Towne Lake Insurance this afternoon and he helped get me set up in no time!…read moreI had no idea what I was doing and he guided me through the process. I can't say enough great things.

Bobby was super helpful with helping me weigh options when i suddenly needed to purchase a new car…read more He answered a million questions willingly and even ran VIN numbers while i was at the dealership. Highly recommend

Fred lives by integrity & exudes passion into every project he is apart of. As a fellow veteran, my…read morerespect for this man goes beyond words! If you want attention to detail, Fred will undoubtedly go above & beyond to make sure your insurance needs are taken care of.