I have been taking my dog there for five years now. I feel totally welcomed and I love the staff…read more My dg has received excellent care. My groomer Haley is just the best. It doesn't matter what vet I see it's usually Dr. Kim. I feel very comfortable with any f the Drs. I don't trust my beloved pet, FACHA to many but I'm totally fine with the care and love she receives. I would highly recommend them to anyone.

This animal hospital also has a groomers built in, which is nice! I'm only reviewing the animal…read morehospital side, since we haven't tried the groomer yet. The location is convenient for us, however you have to drive past the Walmart on the frontage road to get in. Not convenient for most people. Also the parking lot is small. There is no clear place to take "reactive" dogs for some alone time to reduce stress. The inside is open and clean. However the openness is also not great for reactive dogs. The staff was WONDERFUL. We had so many questions as first time pet owners (dog) and they were patient answering all our questions. They did a thorough job of looking at our pup and suggesting preventative treatments. They do suggest flea tick and heart worm treatments, which some people may see as an upsell, however I see that as they are really passionate about protecting animals health.

I am an ethical breeder and bring all 12 of my dogs in for their annual health visits to this…read moreclinic, as well as all my litters in for their healthy puppy checks before my puppies go home. When my parent dogs are retired, they go to Dr. Vitale for their spay and neuter, then live out their lives with me as a pampered pet. The staff at Sun Prairie pet clinic is caring, compassionate, and love what they do. The price here is lower than other area vets. You will find here honest, caring, hardworking vets and staff that take care of your best furry friend. Highly recommend this practice.

Been going to that clinic since before it changed hands. Called to make an appointment and since…read morethe animals had not been in for over a year due to my medical issues and cancer treatment - they told me that we no longer have a relationship and could not get my animals in for 20 days for treatment of possible infection. How do you treat people that have been coming to the clinic for years with no grace or tact? Promptly found a vet (who has never seen them) that would get them in immediatly for treatment. Will never go back. We had had issues getting prescription for one of the animals food in the past. Refusing to send in without an appointment. The animal that needed it has had said prescription for 10+ years. Despite that we still continued to go there. Not any more. Do not go there if you expect any sort of customer service. Worst place ever.....

Dr Gooch and his staff have always made me and my dogs feel welcome. My Cockapoo (Wolfgang) has…read morenipped Dr Gooch twice. He still is very gentle with him and treats us both with respect. I have been a pet owner all my life and with my service in the Army, I have lived in several different places, having experienced several different Veterinarians, Dr Gooch is among the best I have encountered. I know it is hard to choose a caregiver for those special members of the family or those critters who have specific tasks and earn their keep around the homestead. Know this, Dr Gooch has extensive experience and knowledge with all kinds of animals, and he will treat you and, more importantly, your animals with kindness and care. All while making sure they are receiving the best possible treatment and you are fully informed and comfortable with his recommendations and treatment plan.

Overall, I am very disappointed with the level of care received at this clinic. I can't seem to get…read moreover the misdiagnosis for my Jade and that after changing clinics to find out that bloodwork was ran again and she ended up passing away very quickly. None of this would have come up had I not switched vets. The other issue is costs for services, we have grown broke caring for our senior pets and now that I have switched vets I am seeing a considerable difference in costs for shots, vaccinations and just in general. I do understand rates will go up, but now I see what I could have been saving these past few years. The vet techs were very compassionate and that is the positive part of my visits, overall I think there was alot of employee turnover and there are definitely some communication gaps that could be improved. The hours are not condusive to those of us that work during the day and I have found my new vet very accomodating which includes coming in on a Sunday to put our beloved Jade down for us. :(

The staff is always courteous, helpful, and professional. Our dog has taken well to the staff. We…read moreappreciate the flexibility (when possible) for situations that require more immediate care. The location was only one of several factors in choosing this pet care clinic.

Have been a client for 10+ years and 3 dogs. I would not dream of going anywhere else. They are…read morehelpful, caring, and friendly. They always seem to work us in right away when there is an illness and follow up the next day to see how things are going.

I stopped in to make a nail trim appointment and were quite booked. They called me later in the day…read moreand had a last minute cancellation and got Ox in. They made him feel comfortable and I was even able to go back and watch. Highly recommend.

Katie has been clipping my dog's nails since she was just a tiny little potato and is honestly the…read morebest groomer around! Katie is soo sweet with all the dogs and has some pretty awesome stuff in the store as well! My dog says to try the freeze dried cheese :) highly recommended!

This is a very family friendly place. They treat your pet as there own. Grooming service has been…read moreexcellent. It is a relief to know my pet is in great hands while I'm out of town.

Khris helped me get training started for my dog. She was very encouraging along the way and…read moreunderstood the struggles we faced. Training does not happen overnight and we're still working on it but I appreciate Khris's help and patience!

Excellent services provided for our family and our puppers, that suffers from separation anxiety…read more Khris did an excellent job of breaking down the desensitization process so we understood what was happening.

I've been using this system for 25 years and four different dogs. They came and wired our new house…read morebefore we moved in, came when they said they would be there. Came out to do a service call quickly. If you want your dog to stay in the yard this is the system you want.

I called Brian yesterday when my "Invisible Fence" system was accidently cut by my neighbor's…read morelandscaping company. I called Invisible Fence twice yesterday and have still not been called back by them (it has been 26 hours---I will never use them again). Brian told me on the phone yesterday that he could fix it for me and would be out tomorrow mid-morning. He showed up exactly when promised and within a half-hour our dog was able to run free again in our yard. I would highly recommend Brian's company to anyone!