We hired Bell Hardwood Floors for a hardwood flooring installation totaling approximately $26,000…read more What followed was a complete nightmare. Defective boards were installed throughout the floor. When this was brought to their attention, Bell Hardwood Floors refused to replace the defective material and instead offered to fill visible defects with wax. That is not an acceptable or professional repair and does not correct the problem. During the installation, significant damage was also caused to our kitchen cabinets. At Bell Hardwood Floors' request, I obtained a written repair estimate from a qualified cabinet refinishing professional. The estimated cost to properly repair the damage is approximately $12,000. After receiving the estimate, the owner, Johnathan, stated the amount was too high and then said they would deny responsibility for the damage entirely, despite admitting he is not an expert in cabinet refinishing. All of this is documented. The estimate came from an actual expert. Refusing to accept professional documentation while disclaiming expertise is not ethical or responsible business behavior. As a disabled veteran, I expected honesty, accountability, and basic professionalism. Instead, I was met with deflection, refusal to stand behind workmanship, and an apparent attempt to avoid responsibility once damage was discovered. I am now left with no option but to pursue legal action. Take your money elsewhere. This company is not worth the headache, the financial risk, or the stress that comes when something goes wrong.

Excellent work refinishing hardwood floor which had been abused by prior home owner. Sanded,…read morerepaired damage, and restained. Floors now look marvelous! Took longer to complete due to previous DIY efforts. They made sure job was done right.

We recently moved here from California and we needed our rugs and upholsteries cleaned. I was able…read moreto quickly get an appointment to have this done and we were SO pleased with how amazing our rugs and furniture turned out. They looked brand new!! We couldn't be happier with the results! I highly highly recommend Idaho Steam Cleaning if you're in need of carpet or upholstery cleaning. We will definitely use them again!

Finally had my floor repaired, by Bell Hardwood, but it took a trip to court to get it done…read more Classic submitted falsified information and depositions.........under oath. What an ass clown, if you are going to try and cheat, at least get your facts straight/dated correctly.

Classic flooring was quick to respond and got the job done quickly! I would recommend this flooring…read morecompany to anyone in need!

Nice guy, even worked on it at night! Good response time too! Had to replace broken water pipes…read morebut we aren't firing it up until spring and he's coming over to do that too.

What a fantastic company to do business with. I'm on the west coast and needed a small part from a…read moreniche manufacturer on the east coast, and I needed it in two days. The manufacturer suggested I call Eagle Rock Specialties. Mike took down my information, went to the post office and shipped the part by 2 day priority mail, then called me back to say the part had been shipped - BEFORE asking me for payment. I bought a $7 part ($12 including shipping) but I got the kind of service I'd consider exceptional if I was placing a million dollar order. On a rating scale of 1 to 5, this business deserves a TEN.

tile Trends never fails to offer superior products and customer service. I've contacted them…read moreoutside of regular hours and they were more than helpful. This is my go to place for my material and my questions when it comes to new products (and old) coming out.

Very poor customer service. Over and over again being told product would be available in a couple…read moredays - a month might go by without a word. We always had to call for updates. They say they call right back - never hear from them. Like pulling teeth to get all the products we paid in advance for. Sure, it's a nice clean store, nice display of products etc. they just don't deliver like they say they will.

We were very pleased that Clint and team were able to do our foundation within a month of…read morecontracting their work. We recommend Barrett Construction LLC in Rigby but be sure to discuss in advance the footings configuration. Our footings do not meet at some corners, there is a gap into the outside perimeter where moisture can get into the crawl space, so we will be cementing those gaps in. Also be very specific on where you want anchor bolts, we had to call them back to remove and replace the anchor bolts, but even after requesting 4" from outside edge, they didn't measure and we still had to notch out the rim joists. All it would have taken is a chalk line on their part. Lots of extra work for our framer that could have been done right the first time.

These guys are top notch! showed up when they said, I had a lot of question, Clint was very…read morehelpful in answering. our deck turned out better than I could have even imagined! thanks so much for your work ethic guys

I had a piece of vinyl siding falling off of my house. Steve came the next day and fixed it for me…read more He went above and beyond to make sure it will not fall off again. 5 stars for quality work, quick response time, affordable pricing, and professionalism! Thank you Steve!