We called Gene from It's Gotta Go to fix our leaking shower. While he was there, he gave us a quote…read moreto replace the entire shower and tub area. The price was right, so we went ahead with the whole remodel. His guys were professional, prompt and most important, they did a fabulous job! We will definitely use them again when we're ready to do the master bath.

We love our new bathroom!…read more It was time to upgrade our master bathroom making it more handicap assessible but we did not want it to look institutional. We talked to a number of companies and contractors. Gene was very knowledgeable and professional and provided us with excellent ideas and solutions. His bid was reasonable. Not the most expensive and not the cheapest. Gene ASKED for our business! Gene and team were courteous, conscientious, professional and reliable. Workmanship was excellent. Gene ensured that we were 100% satisfied and easily worked with our changes. Remodeling is messy and we really liked and appreciated how his team cleaned up at the end of each work day. I don't understand the one very long and negative posting. Our situtation was completely different!! We highly recommend It's Gotta Go and are planning to have Gene upgrade our kitchen next! Gayle and Tom Gurksnis

Absolutely the worst contractor we've ever worked with…read more Hired to install LVP, and we fired them after seeing the terrible workmanship displayed installing the leveler. Failed to install the primer (that we already had purchased and had on hand,) poorly mixed the leveler, and best of all, didn't even get the floor level. Immediately there was cracking and leveler coming out in huge sheets. They refunded the cost of the leveler, but we had to hire another contractor for $5K to chip and hammer out the damage they did. They love to post pictures of the finished floor, but I can tell you that what is underneath is as poor quality as it gets. Notice how he never responds to the negative reviews, because he knows they are true. He blocks any negative review on Facebook. Google their BBB rating, I dare you. Do yourself a favor and look elsewhere.

They did a great job laying down Vinyl Plank Flooring from LL Flooring. Excellent attention to…read moredetail. Worked till after 8:00 at night to finish two day job. Very Happy with the results. Glenda M

Not only did Roof Right replace my roof in a professional manner, but they did so ahead of…read moreschedule. All this after they took the time to determine what shingle was on my barn so that the house would match, picked up a sample, and put it on the barn roof to confirm. Their crew was extremely polite, professional, and clean. They thoroughly tarped everything, picked up everything, and swept the entire work area. I want a new roof no time soon, but if I did, Roof Right would be my first call.

Can't pay they're own bill's. Would never call this company back to do business. The place where…read morethey get the roofing materials from put a lien on our property because ROOF (WRONG) RIGHT CANT PAY ITS BILL. TOOK FOREVER TO GET IT ALL WORKED OUT. We had to pay the bill for them, then try and get reimbursed for it.

If you want any tile or grout work, you must hire the grout medic. They do 150% on their projects…read more We had them paint the pan of our 48 year-old shower and seal the tile in the shower. It looks brand new. We would never use anybody else.

AMAZING!!! So happy I had you out to repair some of my grout & tiles. Everything looks brand new…read moreand I am SO Happy!!! Highly recommend this family owned company.

We recently worked with Elkstone to finish our basement in north Fountain, Colorado. We are very…read morehappy with the results. Pros: 1. The general manager we worked with, Luke Woodside, was exceptionally responsive and cooperative. We looked over the progress nightly and gave feedback regularly. Luke was always happy to work with us and incorporate our feedback. I could not have asked for a better GM. 2. Elkstone gave us discounts twice during the project. Once due to a better price we got on tile, and once due to a plumbing issue they made good on. 3. The salesman/designer we worked with, Chad Jarrell, was efficient and professional. His design only needed minor tweaks to match our preferences. The contract he provided was clear with no major surprises. 4. The overall cost (about $50k for about 750 total square feet) was high, but in-line with all other quotes we got. And the fact that they promised and did finish the project in about 5 weeks is incredible. Cons: 1. As with any contractors, we needed to keep a close eye on the project and give input to make sure everything in the design was met. This is not unique to Elkstone, but they are no exception. 2. There was an issue with the tile contractor needing to be a certain company that I did not like. 3. They said they would estimate the cost of permitting within $20, but they were off by well over $400. Not a huge deal, but annoying. Overall, I recommend Elkstone and would use them again.

I strongly regret choosing this contractor for our basement renovation. What should have been an…read moreexciting investment in our home became an extremely stressful, expensive, and disappointing experience. There were far too many problems to consider this acceptable workmanship or customer service. During the project, they broke our window--not once, but twice. They damaged our sliding door and caused significant damage to our large concrete patio that was ultimately deemed unrepairable. These are not minor inconveniences; these are substantial damages to a customer's property. What made the situation even worse was how these problems were handled. Instead of taking responsibility and working with us to resolve the issues, we were repeatedly made to feel as though the problems were somehow our fault. As customers, we were essentially blamed for issues that occurred during a construction project happening in our own home. We expected accountability and professionalism, instead, we experienced what felt like repeated attempts to deflect responsibility. The quality of the finished work was also unacceptable. Paint is already peeling from the trim and "custom cabinets" I was told the paint is just sticky and always will be...there were areas of work that were incomplete or needed to be redone. We will ultimately have to hire someone else to come in and fix these issues as Elkstone deemed the project completed. Not once did we feel that the company truly acknowledged the impact their mistakes had on us or took meaningful responsibility for them. Construction projects inevitably have problems. Mistakes can happen. What separates a good contractor from a bad one is how they respond when those mistakes happen. In our experience, the response was to minimize the problems, shift blame, and leave us to deal with the consequences. We trusted Elkstone with a major investment in our home, and that trust was unfortunately misplaced. We were left with damaged property, unfinished and defective work, additional contractor expenses, and an experience that was far more stressful than it ever should have been.