I really hate rating this place so low, because I've been a customer here for a while...as well as…read morebeing a customer at the Fountain Valley, CA location for the 5 years when I lived in Huntington Beach. I've spent thousands of dollars at GC over the years. But my last visit on Friday, 03.11.2016 compelled me to write this. And this review is specifically about the drum/percussion section. On my previous 2 visits, there was no one working in the drum section. I had spent 30 minutes wandering around that area and no one helped me. I also noticed the cash register drawers were open and no cash tills were in them. I ended up both times walking out and either buying what I needed on the GC website for from somewhere else. The week before my last visit, I decided I needed to switch back from a double bass drum petal to a single one. According to GuitarCenter.com, this location had a new DW-3000 series single bass drum petal in stock. Perfect! So I went there on 03.11, and ran into the same issue a third time in a row. No one was assigned to the drum section (or they called off), and no cash drawers were in the register. After my normal 30 minute walk around the section, I decided to see if someone from the main/guitar room could help me out. 2 associates were answering the phones, and 2 associates were already helping customers. After hanging out for 5-10 more minutes, I left. I decided I'd order the petal I needed from GuitarCenter.com. But, seeing as I needed it prior to my next gig on 03.19.2016, I had to pay $20 extra dollars for expedited shipping. So I ended up paying $160 for something on the website that could have cost me $130-$140 in store (with tax). Step it up, GC. I don't want to shop somewhere else, but I will if this continues.

I purchased a used synthesizer from this location and had it shipped to me. Not only was the…read moredescription far from what was described online, the synthesizer did not come with the power supply that comes with it. Now I am between the rock and hard place of spending money to get a power supply or spending my time and money to drive to the closest store to me and return the synth. Both are a waste that shouldn't happen. Unfortunately this is the sixth time this year I have had a problem with used gear I have bought from Guitar Center. Sadly, this lack of care seem to be the norm for Guitar Center.

This family owned establishment is absolutely wonderful. The owner is so helpful in finding…read morewhatever you need, the instructors are well trained musicians, and it was overall a great experience. Everyone should shop here for all of there music related needs as well as music lessons.

From the owner: Music 101 is a full-line retail music store with teaching studios, located in NE Ohio.We teach all…read moreinstruments. (*Including, piano, voice, guitar, violin, cello, flute, clarinet, saxophone, trumpet, trombone, all low brass, oboe, bassoon, french horn, percussion, organ, accordion + more.) With more than 20 years of experience in music lessons, Music 101 provides award-winning instruction to our students. Our team of instructors are motivated by their love of music and the passion to transfer their knowledge and skills to others so their creativity and talent can shine.