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    Rocky Hill Shell

    4.5 (2 reviews)

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    Honda of Princeton

    Honda of Princeton

    (151 reviews)

    I am writing this review to compliment Brandon, a long-time member of the service team. Brandon…read morejust again provided exceptional professionalism and care today (along with the rest of the service team behind the scenes). He continued to prove how knowledgeable, efficient, genuine, and caring he is as a person and as a Honda employee. If I could give Brandon more than five stars I would given that he went out of his way to proactively diagnose and fix several issues with the car that I might not have found otherwise (along with an oil change) such as a problem with the rear tail light. I trust his rates as fair, and he really seems to have the customer's best interest in mind. I trust that he is being recognized for his exceptional work with Honda by management! Thank you Brandon! My family has also commented over the years how much they appreciate his responsiveness and professionalism so I felt it's time for a review!

    If you're ready to get the shaft, bend over, Honda of Princeton is ready to give it to you. I…read morebought my Honda from a great sales guy, but the service is very questionable. I got free oil changes for life, but I will not take my car there again. I'd rather pay for it then have people try to cheat me. They said I needed new brakes at $500, so I went for a second opinion and was told the brakes were fine. I finally had to change them out four years after that. I hear this from lots of people, they're sort of shady.

    Branning Collision Center

    Branning Collision Center

    (35 reviews)

    A thoroughly professional body shop that doesn't leave you bent out of shape. A minor fender bender…read morewas diagnosed and estimated with care and precision at a price that was half of the local Toyota dealer who must have thought they were restoring a Rembrandt. The job was done two days early at the agreed upon price with my freshly cleaned vehicle looking as renewed as a plastic surgery obsessed socialite (actually much better with less miles.) Thanks guys. Very highly recommended.

    (0 STARS) I WILL NEVER GO BACK OR RECCOMMEND ANYONE GO HERE…read more* Update 29May2026 Refused to take any responsibility for repainting my car without consent and not following the pre-agreed upon plan. Remained silent on the additional damage to my steering wheel. Filing a complaint with the BBB as well as contacting NJM Ins to have a complaint in their file to not recommend customers take their cars there *Update- 28May2026 Called 4-5 hours after dropping off car. Daisy answers and I ask to speak to Tyler. She replies back rudely "Is he expecting your call?", comes back and says he is away from his desk, can she take a message. I said, "It's ok, I will stop by the shop, I am local." Prior to arriving I received a VM from Chelsea stating they needed to repaint the hood and they are doing that now, car would be done tomorrow. I arrived to find my car parked outside ALREADY repainted. As I was standing there looking at my car Chelsea walks out and said "The paint is fresh". I walked into the office and asked for Tyler, Chelsea stated he was out sick. After being lied to that her was away from his desk I asked for the person in charge and spoke to John the regional manager. I asked him how the hood removed, stripped down to the metal, primed, and painted in 4 hours? I stated, I had an agreement with Tyler if the hood could not be fixed without painting it the following would occur: Tyler would let me know within an hour or so if the hood needed to be repainted. The paint thickness would be measured prior to sanding the hood down to the metal, and after priming, base coat, and clear coat. I would see the measurements and take pics The hood would be removed from my car as to not risk any other damage to my car or overspray In addition, the damage to my steering wheel was made worse in other areas when they tried to buff the leather with something abrasive. Went back to the body shop and spoke to Tyler highlighting the unacceptable things they did and to resolve the situation they need to replace the current hood with a new factory original VW hood and steering wheel, paint the hood off the car and call me when it's ready to swap out. Tyler stated he would need to speak to John. I also asked him to escalate this to the operations manager Scott. This is completely UNNACCEPTABLE!!! Funny side note - someone from Branning Collision looked at my LinkedIn profile this afternoon. If I could give them 0 stars I would. My car needed minor work (new hood, repaint bumper, replace parking sensor and emblem). I picked up my car to find out they took my freshly painted car to the car wash in the middle of winter when roads were covered in salt and road grime. The person there told me I should have told them not to take my car to the car wash, like that is something I should have known, and asked me sarcastically how they were supposed to wash it. After traveling out of the country for a month, I returned back and drove my car to find out the leather on the steering wheel had been scratched, there was swirl marks on the hood (I wonder why.......Car Wash), there was a speck of debris on the hood painted over, as well as a big drip of overspray on the hood. When I went back to the shop the guy told me I can't come back there and blame them for scratching my steering wheel, and swirl marks can come from towels used after washing your car.....that's why he never buys black cars. They also mentioned they didn't work on the interior of my car and couldn't have scratched the steering wheel......like they didn't have to drive my car in and out of the shop as well as drive it to the car wash!!!! They said they would try and clean the leather scratches or buff them out. How are scratches in leather cleaned or buffed to return it to not being scratched?? I would not recommend this shop to anyone, in fact, I would recommend go out of your way to go to another body shop if need be. My car is back there to fix the terrible paint job on the hood. In addition they charged me for the factory stickers that are placed on the inside of the hood, and never got them. Terrible customer service, professionalism, and work!!!!

    Honda of Princeton - Waiting area

    Honda of Princeton

    (45 reviews)

    I've been a customer (2017) and I haven't had any absurd issues with this place. I purchased my car…read morehere and have come back for 4 oil changes and services at this point. Prices are typical for a manfacturer service place, but a bit steep vs your local car servicer (e.g. brake fluid flush ~160, transmission fluid replacement ~140, rear differential fluid change ~110, as of July 22, 2020). If you're looking for cheaper, go somewhere else. I like the assurance of using my home car dealership however. Pre-COVID, there was always a nice indoor waiting room with tables and outlets, bagels available for breakfast and some snacks after lunch, a coffee machine, plenty of seating and a nice service staff. At the end of the oil change, they throw in a free car wash for next door. Post-COVID, the differences are that the waiting room has been brought outside (outdoor tables) with a few indoor ones scattered at least 6 ft apart, there's a mask requirement, and there's no more snacks and free car washes. Not sure if theyre still doing the promo, but when I purchasesd my car, I received a lifetime of free oil changes. Its definetely been a nice bonus. My main qualm is that oil changes are first come first serve and theyre closed on Sunday. It stinks when I can't get off work early enough and am left to the cramming it in on one weekend day. They do have extended hours on Tues and Thurs, so it does help. If you absolutely don't want to deal with walk in oil changes, they let you schedule services online and I'm sure I'm sure you can tack on an oil change while youre there.

    I purchased my Accord new from Honda of Princeton (HOP) and had it serviced there for years, but…read morefrom here out I will go to a private mechanic. In my last two service visits to HOP, I noticed the "service reps" were quoting absurdly high prices with no parts and labor details, and when I asked a question it took forever to get a response. I didn't think that every interaction had to be a negotiation with these folks. It is now just as stressful to get your car fixed at this dealer as it is to buy a car. I suppose the surrounding community is willing to pay their prices without question. I didn

    Chrysler Dodge Jeep RAM of Princeton - Wheel damage, they will leave your car more messed up than before your drop It off and claim It is not their fault

    Chrysler Dodge Jeep RAM of Princeton

    (149 reviews)

    Car buying is an arduous and stressful process. No one wants to spend hours at a dealership, yet…read morethat's often the reality when leasing or buying a car. BUT Larry (and his amazing team!) made the entire experience so pleasant from beginning to end. I never once felt pressured, rushed, or pushed into anything. His guidance was spot-on, thoughtful, and genuinely helpful. Thanks to Larry, I found my Barbie Dream Car, and the whole process felt smooth and enjoyable instead of overwhelming. I can't recommend working with him and the entire team enough. Thank you for making my dream (car) come true!!

    I purchased a vehicle from this dealership on February 14, 2026, and within nine days, it required…read moreimmediate repairs that should have been addressed prior to sale. Since then, the vehicle has been out of service for an extended period. Communication has been inconsistent, and attempts to escalate the issue to management have gone largely unanswered. What makes this situation particularly concerning is that I have now made two monthly payments (over $1,100) on a vehicle that I have not had proper use of. This reflects a serious failure in both pre-sale inspection and post-sale customer care. At this point, this is no longer a routine service delay--it is a failure to deliver a vehicle in appropriate condition and a lack of accountability in resolving the issue. I am currently seeking: Reimbursement or credit for payments made during the period the vehicle has been unusable Rental coverage or transportation support A written repair guarantee and confirmed timeline I have escalated this matter to both dealership leadership and corporate, and I am pursuing a resolution through appropriate consumer protection channels. I would strongly advise future buyers to ensure all pre-sale conditions are fully addressed and documented before completing a purchase.

    Rocky Hill Shell - servicestations - Updated June 2026

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