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    Rocky Mountain GSP Rescue

    3.7 (3 reviews)

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    Country Kennels - Dolly one of my companions

    Country Kennels

    (8 reviews)

    Horrible experience! Our dog ended up sick and abused…read more We wanted to take the Royal Gorge train last Thursday and called Country Kennels. I spoke to the owner, who said she would be out of town, and her daughter would be the one doing intake and caring for our dog. She seemed great on the phone. We were a little put off by the state of the building, but we left our ten pound Yorkiepoo with the seemingly nice daughter. She said he would mostly be staying in the cat room since he was little and there were no cats staying with them. We went and had a fantastic time on the train, and the daughter walked up exactly at the arranged pick up time. Then it got weird. She said we would have to come call him because he was refusing to come out of the cage. My partner went in there, and he was cowering in the back, and she had to drag him out. We have never seen him act like that. We noticed right away that his face was covered in poop, like someone had shoved his face in a pile. We have never seen him intentionally do something like that in the three years we've had him. When we cleaned him up, we also noticed his face was scratched. When my partner asked what happened, the daughter shrugged and said he got dirty. We hightailed it out of there and begged the pet store in town to let us use their grooming station. We had planned to drive back to Denver and had dinner plans with family that we had to put off. Our clothes and car were covered in poop, and he cowered in the seat shaking the whole ride. He then had diarrhea all over our van and the hotel room that night, and we spent the night cleaning out the car in the Walmart parking lot with a new carpet cleaner. He was sick for a few days after and it took him a few days to calm down and act like himself. I hope other pets have been treated more kindly and not as negligently as ours. It put a huge damper on our trip seeing our fur baby so sad. Skip this place. They shouldn't have a kennel license.

    This place was fantastic to us and our 4-legged pals last week. We were camping at Indian Springs…read moreCampground and wanted to go rafting but didn't want the pooches to come aboard the raft with us nor did we want to leave them in the heat of our tent or car. Voila -- thanks to a referral from Barb at the pet shop on Main Street, we found Country Kennels. Their drop off hours are 9-10A during the week and pick up from 4-5, and Sunday by arrangement. Our River Runners raft trip was great and our dogs had a fun, cool place to play. Easy to find on Four Mile Parkway and the owners were as nice as could be. It was $28 for our big lab and pug together. ARF.

    Florence True Value

    Florence True Value

    (3 reviews)

    $

    Now an Ace Hardware after TrueValue's Corp. bankruptcy…read more When a TrueValue, I tried to give them business before going to Ace in Canon, despite a smaller inventory. I prefer businesses local business to my Penrose home. I have spent much since locating to Penrose 5 years ago. With the Ace transition, I had hopes to do more spending here. However, not honoring a $5 Bday and $5 Ace rewards cards because it was based on Canon purchases just cost the store thousands in purchases from me. I could and would have been willing to change my home store, but was never given the option. Frankly, the travel time is so close, Ill just go to Knecht Ace in Canon. Apparently, customer loyalty means nothing. Folks at Knecht have always been nice to me, so they will get the bixlz as I continue my house remodel.... a kitchen, bathroom, and a shed rebuild. Canon can supply the plumbing, screws, nails, lumber, fixtures, tools, blades, bits, hoses, wiring, etc. Treasure that $10 saved. Invest it wisely!

    I stopped by this Florence location and was immediately confronted, by who I assumed was the…read moremanager or owner. I told him that I was looking for Rich who is a longtime store employee. I am a veteran and retired from Federal prisons, and I am a black man. I think since the young man did not know me or remember me as a customer, he profiled me, it still happens. The store is not that large, anyone can be seen from the front counters, what did he think? I was going to sneak something into my pockets. I found Rich and purchased a 75.00 12 inch, which is probably more than it should have cost, the price of doing business in American "True Value".

    PetSmart

    PetSmart

    (23 reviews)

    We experienced an awful event today at petsmart. My husband dropped off our dog at 10am and finally…read morecalled at 3 to get an update and they said she was ready (great communication). My husband gets there and Nico, a groomer, told him that he couldn't groom our dog because she had a seizure and pooped/vomited. NO ONE CALLED US IF THAT WAS THE CASE. so my husband got the grooming mgr and she said Daisy didn't have seizures but was shaking but they couldn't do anything for her.. SO WHY DIDNT THEY CALL US AT ALL SINCE THEY DIDNT DO ANYTHING?? because they said they were busy. So our dog sat there still wet when we picked her up for over 5 hours! Don't ever bring your dog here. Especially to Nico that doesn't have the experience between seizures vs dog being scared/anxiety.

    I've been their customer for over 30 years. Dog grooming. Dog, bird and fish supplies. I have a 2…read moreyear old aquarium with established fish, or I did till the other day. My husband took me there to get a few more and the kid there made all the recommendations. We got home with 7 new fish and put their bags on top to acclimate the temperature. 45 minutes later we opened the bags and added them to our happy family. All was great for a few hours till the new red tip shark started acting weird and died. The next morning the plecostomas was dead as well as a few of my original fish. By evening 3/4 of the fish had passed. Then by Sunday morning everyone was dead. What?!!!! As they died, I got upset and cried. My husband took each one to the toilet as they started floating. I called Petsmart in grief and they pretty much said too bad. The Manager Responded just like a mafia Don...No dead bodies, no compensation. My husband said there's no way I could handle taking in the dead bodies of my beloved fish into Petsmart to prove they died. Now, here's the question.... What killed my fish?!!! They were fine till I dumped in theirs! Their fish or water killed my entire aquarium! They act like it's no big deal, just buy more! I paid 87,00 for this fish that I added to a very happy environment! Did they act concerned??? No. They just want you to buy more. Be wary of getting your fish from this store. After my last conversation today where she said the manager said they refuse to do anything I have decided I will start going to Pet paradise where they offered to help me figure out exactly what killed everyone. Advanced Velvet introduced thru Petsmart water. Geeze. You would think that after 30 years of being a great money spending customer they would pretend to care about what their water did to my happy fish home! Nope! It's all about how much more they can get you to spend. The people at pet paradise have given us an action plan to completely clean out the aquarium and re-start. It'll cost about 300.00. Before we add fish in 4 weeks they want a water sample to make sure the water is ready. Did Petsmart offer anything? Advise! Sympathy? No. They do not care. I'm crying as I write this hoping to save someone else from going thru this. It's horrible. All my babies died because of contaminated fish/water from Petsmart. There are better places to go to and I found a perfect one who will now get all my business. They have birds, puppies, kittens, all kinds of fish including koi and turtles. They groom too. It's such a nice friendly environment where they love all their animals and you can feel the love. Not just a cold store where the young kids there act bothered when you ask a question or want help. Pet Paradise is my new go to for my Dog and fish. Bye bye Petsmart. All you had to do was pretend to care. I'm done.

    Rocky Mountain GSP Rescue - petstore - Updated June 2026

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