We had a very disappointing experience with All Smiles Moving…read more My mother-in-law booked them based on an estimate provided ahead of time (03/26/26) and paid a deposit. However, on the day of the move (04/09/26), they presented a new estimate that was higher than what was originally agreed to. Before the movers even arrived, my husband had already done a significant amount of the work himself, he moved all the boxes into the garage and disconnected the washer and dryer. The only items left in the home were the large furniture pieces. When the two movers arrived, they even commented that this was going to be an "easy move" because of how much had already been done. We were told a crew of 3 movers would be handling the job, but only 2 showed up for most of the move. A third mover didn't arrive until the last couple of hours to help with the unloading. Because of this, the move took longer than it should have and since they charge hourly, that directly increased the total cost. This seems like normal practice for them, a bait and switch. They also spent an excessive amount of time (about an hour) just wrapping furniture, which again added to the bill. At the end, the total came out to nearly $1,000 significantly more than expected. On top of that, we received inconsistent paperwork with different versions of the agreement, which makes the charges even more questionable. Overall, the experience felt disorganized and misleading. Despite the amount of prep work done ahead of time, the job still took longer and cost more than it should have. If you're considering using this company, I would strongly recommend getting everything clearly locked in writing and confirming crew size before the move starts. Unfortunately, we would not use them again.

These guys were so helpful and great! I needed a last minute move of a piano and was able to set…read moresomething up very quickly and have them show up that same week. All 4 people who showed up were extremely courteous, well mannered and respectful of each other, myself, my grandparents, my home, and the piano. They took such great care moving something so special. Safety was of the upmost priority and they took care to make sure the piano was well padded and set so that it wouldn't get damaged in the short drive. I was a little taken aback by the price tag of $250 to move a piano a short distance, but by the end, it was the best $250 I could have spent. I had zero worries, even in the rain. These guys are also very strong- my grandparents and I were amazed by their strength and ability to move the piano so fluidly and safely and knew a special heirloom was in safe and capable hands.