I've been going to Don's Auto for well over a decade and they've always treated me fairly, but this…read moreweek really reminded me why I keep coming back. My wife's car battery died unexpectedly and when I brought it in, Don didn't give me the runaround or try to sell me something I didn't need. He actually offered to refund me for the battery even though it had been installed months ago. That kind of honesty is rare. It's a family-run shop with people who are straightforward, fair, and genuinely trying to help their customers. If you're looking for a trustworthy mechanic in the area, Don's Auto is the place to go.

Most efficient and friendly inspection ever. Will be doing all my service there now that my car is…read moreoff warranty. My son has serviced his car here for years with great results.

Best mechanics i've ever experienced hands down, mainly to do with their honesty, quality of work…read moreand forthrightedness. Been taking my car here since I moved to Philly in 2019.

Great service. They were accommodating and squeezed me in same day. Affordable and competitive…read moreprices.

This review IS INTENDED for Discount Transmissions on Passyunk Avenue, Philadelphia:…read more I would gladly give a rating of "0" if permitted. The gentlemen (and that's being extremely nice), sold us and installed a badly rebuilt transmission... Was told upon pickup to look out for any leaks that are red in color on the ground. It leaked from the time it was returned to me... our neighbor pointed the leaked fluid out to us the week after we got it home. Each time we tried to return the vehicle to have it serviced "under warranty" shortly thereafter, "conveniently" they didn't have a mechanic available to look into or fix it. Thousands of dollars of our hard earned money down the drain. You cannot convince me they didn't know they knew they were installing a piece of junk into my car. This is so hurtful to say the VERY LEAST. I'd say steer clear at all costs. We have spent so much money over the last year paying for the car to be lifted to replace leaked transmission fluid. Verdict the last 2 times we took it back to Philly for it to be looked at? "Looks like the rebuild on this one was bad and I don't have anyone to fix it... the work would have to be outsourced." If you've made it this far into the review, you value honesty, quality and your hard earned money, I wouldn't take the risk. It's not worth the heartache. 1000% DO NOT RECOMMEND!

Excellent customer service. I highly reccomend Discount Transmission. Ask for Lou fair price and…read morequick service. No run around. Made me feel very comfortable. Glad I chose them for my transmission work.

Listen. LISTEN. If you are considering hiring this "mobile mechanic," please pause, take a deep…read morebreath, and maybe lie down, because what I'm about to describe is not for the faint of heart. This man rolled up to my driveway in a van that looked like it had already lost a fight with a tornado, a raccoon, and possibly its own sense of self-worth. He hopped out, spilled an entire soda, and said, "Don't worry, that happens." Sir. SIR. Why is that your greeting?? He opened my hood, nodded like he was understanding the secrets of the universe, then poked a totally random part and said, "Yep, that's your problem." When I asked what the problem was, he said and I quote, "Mechanic stuff." Thirty minutes later my car was making a new sound I can only describe as "haunted dishwasher screaming into the void." I asked him if that was normal and he said, "Cars make noises." Then he charged me an amount of money so offensive I think it might be a hate crime against my bank account. He drove away. My car died. In the same moment. Like they were spiritually connected and my car couldn't continue living after witnessing whatever he did to it. If you hire this man, may the automotive gods have mercy on your soul because he WILL NOT. i would give zero stars but, Yelp refuses to let me express the true depth of my suffering.

Basically we were side swiped. I put out a project on yelp asking for a mechanic. Dave messaged me…read moreand said he would come out that night to take a look. Hours go by and he never showed. Finally that morning he came by. Told us the issues and told us what parts to get. We paid him $250 to buy the parts and $200 in labor. Not only did he get junked parts but none of them were good. I asked him to at least refund us for the money we paid in the parts. So he stopped responding. DO NOT USE THIS MECHANIC. He took our car parts and sold them for cash and our car still isn't running. We've had to have another mechanic take a look and begin to work on the car. This was a very unpleasant experience I wish on no one.

DO NOT HIRE THIS MAN!…read more On 10/3/25, my husband paid Lee Wiles / Common Vision LLC $1,020 (plus a $281 tip) for axle and brake repair. Less than 24 hours later, the car broke down in a dangerous way. AAA confirmed the repair was unsafe and improperly done, and another certified mechanic verified this. The axle came out and nearly caused a serious accident. When I contacted him, instead of refunding the payment, he admitted in text messages that "the axle came out" but refused to return the money. He also tried to deflect responsibility by making inappropriate comments about race and insisted on "fixing" it again -- despite my clear statements that I no longer trusted him after such unsafe work. I have full documentation: receipt, CashApp payment, AAA confirmation, mechanic statement, and text messages from his phone. This needs to be on record to prevent him from scamming and endangering others. He is also not listed with the BBB as a registered business -- but I have filed a complaint so there will now be a record. If he scammed you too, REPORT HIM. Businesses that operate this way do not last. Add On: It's not harassment to ask for my money back after a repair failed in less than 24 hours and almost caused an accident. AAA confirmed the axle came out because of improper work, and a certified mechanic verified this. I provided proof: receipt, CashApp payment, and text messages where Mr. Wiles himself admitted "the axle came out." I made it very clear that I would not allow him to touch my car again after such an unsafe repair. At that point, the only responsible action was to issue a refund. Instead, he refused, deflected responsibility, and made inappropriate comments about race. This is not about being "nice" or "polite." It's about safety, integrity, and accountability. I stand by my review and documentation. Others deserve to know what happened so they can protect themselves. DO NOT TRUST HIM!!

RE: Common Vision. Lee is the kind of mechanic who is passionate about diagnosing car problems and…read morefinding solutions. I found him here on Yelp and hired him for a PPI to look at a 2003 Tiburon. A family member is an enthusiast for these old cars which they wanted to make into a "hot hatch". I met Lee at the dealer, which was a long drive to the dealer for both of us. And of course the car was in a back lot 3 or 4 rows deep. So while waiting for the dealer to find the car and bring it to the front, Lee noticed some teenagers who were there to look at a Civic SI. One of them was checking for rust by knocking his knuckles on the car body. Lee smiled at this and went over to chat with them and before you know it, he was reviewing the car with them, explaining how you really check for rust, opened the hood and began digging into how to tell if this Civic was running well or not. He looks underneath the car by getting on the ground and actually looking. I noticed all the other guys, both the dealer guys and the buyers, were hesitant to do this. I think they were intimidated because he obviously knew much more about engines than they did. I was impressed that Lee has the instincts of an educator. He really wants to not just evaluate the car but to teach others how to examine a car. Eventually the Tiburon appears and then Lee quickly went through his process. He focuses on the engine and doesn't move on from that until all issues are covered. In this case, he zeroed in immediately on the coolant system. It wasn't holding pressure. I watched as he carefully tested and retested and showed the dealer technician that the system was bad and that it was leaking. We had already been there for an hour and a half so it was decided that the dealer would pull a hose from another car ( the dealer was close to a salvage yard) and repair it and then Lee would return to test it again. In the end, even the dealer gave up on this car, he didn't complete any repair and we moved on. But I will have Lee examine any car we are considering. He is an excellent mechanic, fair and honest.

Very professional, affordable, and honest. Courteous staff. No complaints and highly recommended…read more Took in a '03 Acura that was diagnosed w/ a broken axle and gasket problems from a place in Turnersville. Long story short Ed determined those problems didn't exist. Saved me a lot of money.

PLEASE READ BEFORE YOU GO!!!! I really thought these guys were honest and good people but they are…read morelike every other corporate business. They over price and give you the run around. I had a tune up there cost me nearly $600 didn't change 1 coil!!! Months after I had them replace my water pump which cost me just under $500 they failed to put my timing belt on correctly and since I knew nothing about cars, they allowed me to leave their shop with a crazy ticking noise as if I had a Diesel engine and I made sure to bring it to their attention that's not a sound I ever heard prior to bring it in. They insisted that I take it to who did my oil change?!!! Days go by I'm on my way home from work and boom! Long story short I ended up having to get a new engine because they failed to pay attention to detail. Cost me $3,000.00!!!!! Joe (the mechanic) insisted he would never let me leave with an unsafe vehicle because he knew I had children. Thanks for nothing.

Lou is seriously awesome. I got my o2 sensor replaced for a reasonable price last month and he…read morereally came through for me today. Earlier this week, my vehicle was struck by a delivery van and declared a total loss by the insurance company. The initial valuation was low but I put a lot of work into my car this past year. I didn't keep any of my receipts but fortunately Lou does! He was able to make copies of all receipt documentation for the work that he did on my car so that I could show the insurance company. Awesome customer service!

Screwed up my Range Rover Evoque doing my brakes had to take car to dealership it's going to cost…read moreme 1000 to 2000 dollars didn't have right tools to do rear brakes on Range Rover evoque you have to have a scanner to put the car in maintenance mode and he ruin the motors for emergency brakes 2000 dollars

Hey did a great job, quick with accuracy and educational. Thank you for treating my car good!read more

Great service! I dropped my car off on a Friday to get my AC fixed and they had it fixed Monday…read moreafternoon not hassle! Will definitely come back here next time I need my car looked at!

After coming here for 4 years for their overpriced and deceptive services, I'm taking my business…read moreelsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly inspection and oil change (each of those services cost at least $100 btw). I was pretty busy at work when they texted me several images of my car tire. When asked if it needed a change, I was told it's highly recommended but not needed to pass the inspection. On the other hand, since I just replaced my car battery, I needed to drive my car in order to generate sufficient emissions data for the inspection. When I called them to ask about the tire issue on the phone, I was also told that the tires would only last around 25 more miles before they gave out. Since I don't wanna risk having a flat/blown out tires, I asked them to give me the quote for the cost of the tires. On the phone, they mentioned a set would be around $621. I thought it sounded a bit expensive, but after checking online, it seems like a reasonable range so I proceeded with it. They later sent me a text that all services (oil change + state inspection + 3 tires) would cost around $840. Mind you, whenever someone mentions a set of tires, one would assume they meant the entire set of 4 tires unless you're driving a tricycle. I didn't pay much attention to the part where they mentioned 3 tires since I thought it was a typo. Nope. I was fooled. They REALLY meant the change was only for a set of 3 tires. Since I picked up my car at the end of a workday, I didn't have much energy left for anything else than to just get home and rest. Granted that I've been going to this place for the past 4 years, I also thought that my loyalty to them would allow me to trust them with a high level of service. To hell with that expectation since none of the following were provided on the day I picked up the car: 1) the digital invoice (they link they sent on the day of service did NOT work), 2) the physical copy of the invoice, 3) the information on the tires' warranty, which they claimed verbally was only 6 months from the date of service or based on the tires' thread life, and 4) the safety inspection results. Before I picked up my car, I looked up Yokohama tire's website (the manufacturer of the kind I purchased), and it clearly states that they offer a warranty up to 65,000 mile and a 30-day trial satisfaction guarantee. After mentioning this to Ken's Auto on the call, they said that guarantee is only applicable if I were to 1) purchase 4 tires, and 2) submit the claim on my own on Yokohama's website. Granted that I last changed all 4 of my tires at Costco at the same time, I fail to understand why they'd only change only 3 of them ESPECIALLY if it would limit me from being able to get the manufacturer's warranty honored. Any automotive resources would also tell you the replacing either a set of 2 tires (front-wheel drive) or 4 tires (all wheel drive) simultaneously would be optimal to prevent uneven wear and tear and maintain balanced handling. This place has snake oil dripping down their teeth when they mentioned that the last tire didn't need to be replaced since it's still in good working condition and that I'm being charged fairly since I wouldn't be able to find a business that'd install my tires without charging for the labor costs (hello, Costco does this ALL the time). The part that pissed me off the most was how gaslighting they were about all the things they mentioned on the phone call and texts as follows: 1) they claimed they never told me my tires would only last 25 more miles, and 2) they claimed they DID inform me that I'd be charged for 3 tires by the 3 text images (despite the fact that they look like they're pictures of the same tire but from a slightly different angle) as well as on the phone (a complete lie). If you're looking for an honest and trustworthy car shop, this place isn't it. Keep looking elsewhere and save your money. Update: In response to Ken L.'s reply, I'd like to clarify that the estimates were provided AFTER the complaint call. The link to the invoice on the date of the service only says to "contact the shop to reshare the link". I was probably put on blast/speaker by the business during the complaint call rather than when the original conversation concerning the tires issue and pricing. So much for customer service...

I'm very happy with the service. The staff was professional and kept me informed throughout the…read morerepair process. Everything was done with great attention to detail.

I contacted this shop about repairing my truck's front differential ( ear bracket broke .. newer…read moremodel issue cause of the new cast aluminum instead of cast iron) and sent them photos of the issue. After that, I never received any response. I understand shops can be busy, but completely ignoring a customer after they reach out is frustrating. I was hoping for at least an estimate or some communication. Unfortunately, the lack of response made this a disappointing experience.