Such a cool hotel right across the street from Zurich airport. Easy train or tram ride to downtown…read moreZurich. I think it opened around 2020 but it still has a nice brand new feeling. Breakfast is 45 CHF but you can get a better deal if you are a part of their member's club (also includes delicious happy hour every day as well as 24/7 access to coffee/tea and some snacks chocolate and fruit). Facilities (gym and sauna) are also very nice. Rooms are very modern and have everything you need for a comfortable stay. They did overcharge my credit card but were pretty quick to resolve the issue. Will definitely consider staying there again if I am ever in Zurich!

Rooms very nice. Food despicable. Don't eat here. Rösti was cooked only on one side. So-called…read morecaramelized onions were just cooked, not caramelized :) the kitchen people don't know what they are doing here. Service was nice

The staff was superb and very helpful. The hotel is so nice. It has the old building touches but is…read morecomfortable and nicely detailed. I would highly recommend staying here. Great location. walking distance to train station, great food, the river, shopping. We were in Switzerland for a week and this was the nicest place we stayed. thank you! Casey and Rebecca Y

This place is SO UNIQUE! Colorful and so creative. It also is in a perfect location, right around…read morethe corner from the train station (8 or so minute walk) and popular sight seeing but far enough away that it's not over loaded with toirists. Included breakfast was delish and we had apps for dinner and was very yummy too! Speak good English so we felt very comfortable. Only flaw imo was how you could hear everyone around you, felt like the walls were paper thin.

We LOVED this hotel! Perfect spot, right in the middle of everywhere that we wanted to visit -…read morewithin walking distance. The front desk staff is super friendly and accommodating. They had great suggestions for food and drinks around the area. The room Had A/C which is hugeeee because most places over here don't. It's right above a deli, so it's a little confusing at first, but once you figure it out you're good to go. The bed was super comfortable, and there were 2 pillows for each of us. Aka..stay on your side. There are literally no complaints for this place. We want to go back!

Amazing service here. The gentleman in reception was the most polite and helpful we encountered on…read moreour whole trip. The room is clean and modern as well as the bathroom. The bed is super cozy with down covers great for the chilly nights. No fridge in the room but they offered a fridge in the lobby if we needed. Great drinking water fountain on each floor with carafes and glasses so you can have as much clean Swiss water as you want in your room. Also in a great location in old towne, close to restaurants and the river.

Hotel Pilatus is so beautiful! Having lunch here is a little pricey comparatively, but you get a…read morebeautiful view if you sit by the window (no photos of that). The service is great. Our server seated us right away, and was able to walk us through the menu since it was our first time. We both ordered the small order of the fish and chips (fries) with fresh tartar sauce. Overall, the food was delicious and I would definitely come here again!

What a great location!…read more But seriously, it's very beautiful. I was actually surprised how much it reminded me of the Christal restaurant on top of Junghfraujoch. We came here on a weekend for lunch. It was clear that they were pretty busy, but we like waiting, we cool with that. But aaaaare we?! Apparently not, or...not that long. We waited a reallllly looooong time. Our waiter was nice, but come on, he was serving 2 rooms, which is like, 15 tables? or something cray like that? So I don't think it was really his fault. I ordered the soup, and my husband ordered the spätzle, but I guess the waiter assumed we were sharing so he brought the soup first. So we waited a while and realised we better eat it before it get's cold. We didn't have an opportunity to ask him, because he was so busy. Then the spätzle came, which wasn't made properly because the potatoes were still crunchy. So it sort of became one of those lunches where you just feel sort of on edge because you don't really know what's going on and you feel bad for the waiter but you also want to know if your food is coming or if it was forgotten but then you don't want to ask because you don't want your waiter to have a nervous breakdown. That kind of lunch. And then you have to pay for it too. And it was a lot. The soup was good though!

Great place for an overnight stay. The Sunnehus is an old school hotel, but is clean, quiet, and…read moreconvenient to the train station. Plus Jimmy's Pizzeria is right across the street. Breakfast is lacking any hot food, but serves a purpose.

We had such a great time at this hotel! Our room was on the third floor, overlooking the square to…read morethe front of the hotel. This made it for a magical stay with the Christmas market going on outside. The location was perfect and the staff was so kind and professional. We had stayed in 2 other hotels in France before staying here and this was probably the nicest hotel of the three. Thank you again for a tremendous stay!

The staff were great. The room itself was cute and beds were comfy. They do not have air…read moreconditioning. You have to request a fan - which will be attached through a hole in the window (which sometimes falls off randomly). The tub where you shower in is small (atleast ours was). It could use a bit of a more detailed cleaning as there was mold in some of the grout around the tiles. The breakfast was limited (in comparison to some of the other boutique hotels we stayed in with breakfast). Go early on the weekends or they will be out of some of their selections and get a table. We just brought ours back to the room. Limited coffee choices also at the buffet.

This hotel is the epitome of luxury service. The rooms were exquisite with morning service as well…read moreas evening turn down service. In addition, there was a complementary bellboy cart that came around early evening, offering bars of chocolate. The towel, warmer, the luxury bath products, having a soaker tub along with a shower, and the views of the Christmas lights Made our stay here fabulous. Breakfast was included for our group and it was served on the second floor, dining area with table service, full buffet, as well as a full array of breakfast menu products. I would totally stay here again for the service, the luxury, the location, And everything in between.

If you want a luxurious hotel that's right by the main Zurich train station, right in the center of…read moreeverything.... Then this is a great choice in Zurich! It's literally across the street from the main central train station. Just roll your luggage right in. When you check out the Hotel Bellman can tell you which track to go to and the shortest way. You're paying a bit for the convenience, but it's a beautiful classic hotel and they have an outstanding "made to order" breakfast with a menu. Definitely try to compare the price of your room by booking directly through the hotel online and by checking other online booking services; there is frequently a decent discount or even upgrade (also sometimes if you book multiple nights) directly through the hotel booking portal. The rooms are comfortable and plush. They use a lot of velvet. I love the fact that they give little gifts;the last time I stayed here they included a little item in a gift box with the room. There's a very small but decent "boutique gym" in the hotel; you are fine as long as no one else comes in as it's quite small. The lobby reception is great and the staff is very professional. There's always somewhere open (nearly 24 hours) as you are right by the train station, and they also have a lovely little bar/ café in the hotel; you can sit outside as well. The nice thing about Zurich is the area around the train station isn't sketchy like "Rue de Berne" near Geneva station or in front of the Gare de Lausanne. Zürich's main station is clean and well organized; the Bahnhofstrasse next to the hotel is the grandest and most opulent high end shopping street in Zurich... the really over the top part is a bit further down and it stretches over a kilometer. I really can't fault this hotel other than it's a bit expensive, but most hotels in Zurich are. For the price, you are saving on a cab or extra train ticket as you literally can hop right onto the train across the street and get to the airport or almost anywhere in Switzerland and abroad. All from the incredible Zürich train station. So this is a wonderful stop to take and a hotel for travelers looking for a peaceful respite without venturing far from the station.

Cleanliness: 4/5 Service: 4/5…read moreComfort: 4/5 Noise: 3/5 Would I stay here again: Yes! Location Location Location! The extended review... Cleanliness: 4/5 - The linens, towels, and space were clean. Service: 4/5 - Friendly service by the staff. Comfort: 4/5 - The bed was fairly comfortable. I would have liked it if there were usb chargers as I didn't have a converter. Also the TV Remote and buttons on the tv actually didn't function so I was on the same channel the whole time so I watched Netflix on my phone instead. Noise: 3/5 - So my room was close to the breakfast room area. Early in the morning it sounded like they were doing construction which for me was fine because I was trying to wake up early for my flight. The sounds might very well have been coming from the kitchen?

If I could give this place zero stars I would!! Pathetic excuse for customer service and…read morehospitality. Take your money elsewhere in my opinion.